20 years of CHOICE Shonkys: CommBank most awarded Australian company in Shonkys history

Temu, HCF, energy retailers and a plug-in heater that doesn’t plug in also make this year’s list

CHOICE has announced the winners of their annual Shonky Awards, celebrating 20 years since the awards first began. 

The 2025 CHOICE Shonkys are: 

• Commonwealth Bank – for making bank off the back of Australia’s poorest 

• Temu – for being an unsafe haven for dodgy sales tactics and fast fashion 

• Handy Heater Turbo 800 – for a plug-in heater that doesn’t plug in, or heat 

• Energy retailers – for pricing tactics designed to confuse 

• HCF – for a price rise in disguise
  
  

“For 20 years now, CHOICE has been calling out dodgy products, services and companies through our annual Shonky Awards. Award winners have included appliances, major retailers, and airlines – even camel milk."

“This year, we’re giving a special prize to Commonwealth Bank, which has received its fourth Shonky Award in 2025, making it the most awarded Australian company in Shonkys history. This year, we’re calling out CommBank for refusing to refund millions of low-income customers $270 million in fees that never should’ve been charged."

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