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Privacy statement and General Data Protection Regulation

Please rest assured that we will never pass your details on to third parties without your specific request.

You can opt out of receiving emails from us at any time by emailing You will then be removed from the distribution list.

Personal data we hold on you:

  • your contact details (and we update these whenever you let us know that they have changed).
  • any personal data you provide to us (for example, you may give us information by corresponding with us by telephone, email or otherwise).

How we use your personal data:

  • sending you newsletters and other correspondence by email, post or telephone.
  • we may facilitate communication between individuals but in doing so we do not release personal contact details without prior permission.
  • we do not share your personal data with any other third parties.

Aircraft Noise Complaints

All airports are required to record & log all complaints; these then become part of their Annual, or Quarterly Monitoring Review, which is available to the public, usually on their websites. If you are currently experiencing disturbance from noisy aircraft flying over you, and wish to make a complaint, this is what to do:

If the aircraft is flying either into, or out of Luton - see time-delayed flight paths, use one of these ways to contact the Environmental Office -

If the aircraft is operating from Heathrow - see time-delayed flight paths (or try real-time ADSBexchange or FlightRadar24 or Heathrow's other tools)

In all cases, you will need to have logged the time & date of the disturbance plus any other relevant information if possible, such as very noisy, low-flying, type of aircraft if visible etc.

High Speed Rail - HS2

Local Area Plan Consultation