FAQs

What if I can't pay today?

Mr. Hamelwright will keep a record of your balance and send occasional reminders. 

When you’re ready to pay, simply email him. A student will be sent to pick up the payment. 

What happens to my change?

Unless you specify otherwise, any change from your order is treated as a donation to the Horticulture Club. 

Do you keep customer "balances"?

Yes — in a limited way. 

If you prefer, your change can be applied toward a future order instead of being donated.
When paying, please indicate whether you want your change to go toward a future order.

All balances are considered donations starting in July of each year. They do not roll-over into each year.

When can I expect my order?

Most produce is harvested when ordered. We do not keep much in our fridge. Therefore, it usually will take a day to harvest, a day to pack, and a day to deliver. Expect your items within one business week of ordering.

Why didn't I get my full order?

Please keep in mind that our school garden has limits. We work with whatever produce is ready each week, and sometimes that means we can only fill part of an order when certain items run out. We truly appreciate customers who are flexible with this process and who support our students’ efforts to provide fresh, affordable garden produce.