Privacy Policy

Last Updated: May 11, 2026

Best Value Tire and Service ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us via text messaging.

1. Information We Collect

We collect information that you voluntarily provide to us when you request a quote, schedule an appointment, or bring your vehicle in for service. This may include:

• Name

• Phone number

• Email address

• Vehicle information (Make, Model, Year, VIN)

2. How We Use Your Information

We use your information to provide automotive services, including:

• Scheduling and confirming appointments.

• Sending estimates, invoices, and vehicle inspection reports.

• Communicating regarding the status of your vehicle repair.

• Sending service reminders (e.g., oil changes, tire rotations).

3. SMS/Text Messaging Terms

By providing your phone number to Best Value Tire and Service, you agree to receive text messages from us regarding your vehicle service, appointments, and account updates.

• Opt-In: You opt-in to receive messages by providing your phone number at our service counter or via our website contact forms.

• Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the short code or number used to message you. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or contact us directly.

• Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at our shop.

• Carriers: Carriers are not liable for delayed or undelivered messages.

• Message and Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your service status.

4. Information Sharing and Privacy (Strict No-Sharing Policy)

We respect your privacy and data. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or lease our customer lists to third parties. We may only share your information with service providers who assist us in operating our business (such as our point-of-sale system or parts suppliers) strictly for the purpose of fulfilling your service request.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

6. Contact Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

Best Value Tire and Service

• Address: 3701 Niles st. Bakersfield, CA

• Phone: (661) 873-4776

• Email: Admin@bvtireandservice.com