Please note: differences between free version and paid Enterprise version. Before exploring resources, note which version your district is using.

Student cannot login to Schoology

1. Check if the student is logged into their Chromebook with their school account.

2. Ensure that the student is using the (SCRIC MITS Districts) My Apps portal to login to Schoology.

3. Clear the cache and browsing history on the browser.

A feature keeps 'spinning' in Schoology

1. Clear the cache on the device.

2. The issue may be with your local internet provider.

3. The issue may be with the Schoology platform, and not an issue with your account.

Student is denied access to teacher's Google Assignment in Schoology

Student is logged into a different Google account within Schoology

SOLUTION: Click the options button, then account settings, and sign in with the student's school account.

Student cannot see a course in the list

1. Click the courses button at the top, then see all courses.

Links won't open up in Schoology

Schoology tries to embed links with the application. If the link will not open when clicking it, double click the link or use the pop-out button next to the link to open the linked site in a new browser window.