Privacy Policy

Bookao Internet Services LLC (“Bookao”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform, including our website and mobile applications (collectively, the “Platform”).

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are and How to Contact Us

Bookao Internet Services LLC
Registered and operating in the United Arab Emirates

For privacy-related inquiries, please contact:
📧 privacy@bookao.com

Information We Collect

Identity Data

Name, username, profile photo, and government-issued identification (used only when required for verification purposes).

Contact Data

Email address and phone number.

Location Data

We collect and process location data to provide and improve our services.

This may include:

• Approximate location, derived from IP address or network-based signals.
  
  

• Device-based location data, when the user explicitly grants permission.
  
  

Location data is used for:

• Providing region-relevant content and services.
  
  

• Improving platform functionality and user experience.
  
  

• Security, fraud prevention, and analytics.
  
  

We do not collect precise (GPS-level) location data unless explicitly stated and permitted by the user.
Location data is collected only with user consent and is not sold to third parties.

Account Data

Listings, favorites, saved searches, preferences, and other account-related information.

Communication Data

Messages, chats, and interactions with other users or customer support via the Platform.

Technical Data

IP address, device identifiers, operating system, browser type, cookies, and usage logs.

Marketing Data

User preferences and interactions with promotional or informational communications.

Aggregated and Anonymized Data

We may collect aggregated or anonymized data that cannot be used to identify individual users.

How We Use Your Data

We use collected data to:

• Operate and maintain the Platform.
  
  

• Provide core features and personalized services.
  
  

• Verify user identity where required.
  
  

• Communicate with users regarding updates or support.
  
  

• Ensure security, prevent fraud, and comply with legal obligations.
  
  

• Improve our services through analytics and performance monitoring.
  
  

Data Sharing and Disclosure

We do not sell personal data.

We may share data only with:

• Trusted service providers acting on our behalf.
  
  

• Legal authorities when required by law.
  
  

• Business partners strictly necessary to operate the Platform.
  
  

All third parties are required to comply with applicable data protection laws.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data.
  
  

• Correct inaccurate or incomplete data.
  
  

• Request deletion of your data.
  
  

• Restrict or object to data processing.
  
  

• Withdraw consent at any time.
  
  

To exercise these rights, contact us at:
📧 privacy@bookao.com

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Platform.
The most current version will always be available on our website.

Contact

If you have any questions or concerns regarding this Privacy Policy, please contact:
📧 privacy@bookao.com