PRIVACY POLICY

 PRIVACY POLICY

The "Remote Control for TV , All TV" application, developed by "Betasoft Mobile" is committed to safeguarding your privacy.

This privacy notice for Betasoft Mobile (“Company”,  “we”,  “us” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Our Privacy policy applies to all users, and others who access the App (“Users”).


The prime purpose for collecting data is to provide you the best experience with the App. We use the collected data to improve and personalize your overall experience and the following purposes:


We collect the following kinds of data:

a) Personal information

b) Non-personal information

a) Information you provide to us

When sending us an email or contacting us via a third-party service (e.g. Facebook) we use the information you provide to Us for customer service and improving our apps. We do not share this data with outside parties except to the extent necessary to complete your request, e.g. support requests or information about our apps. Please note that we have no influence on how your personal information is collected or used by third-party services like Facebook when you use them to interact with us. Please refer to their respective privacy policies for more information on how they handle your privacy. Facebook privacy policy


b) Data we collect automatically

We may collect data related to your mobile device and the TV you use to connect to our application, including device model, operating system type and version, unique identifiers, language, mobile network details, and Internet Protocol (IP) address used to connect to the Service. 

Your media (Photos and videos, audio) (e.g. in your Photo Library) is only accessible by our app when you explicitly request it. For example, to display them in your TV stream. In most cases, we only temporarily store data in your Android device's memory and discard it once the requested function is completed. Most applications never send your media to servers outside of your local network. Apps that operate through external servers do not save your media, only transfer them between your devices. Your media (photos and videos, audio) are always under your complete control.

If any new purposes for processing your personal data arise we will let you know we start to process the information on that other purpose by introducing the corresponding changes to this Privacy policy.


5. HOW WE SHARE DATA

We do not sell personal information about our customers. We may share information with the following types of third parties as described in this privacy policy.

TV or streaming service providers: We may share personal information with TV or streaming service providers like Google, Samsung, or LG to enable video casting on third-party devices like TVs or streaming players. For example, the current IP address of your mobile device is needed to connect your mobile phone or tablet to the TV or streaming device.

We only share your personal information as necessary, such as to complete a transaction or to provide a product or service you have requested or authorized, and only with vendors or agents working on our behalf for the purposes described in this privacy policy. In this case, your personal information will be shared with these agents or contractors but only for the purpose of performing services on our behalf under our instructions of Us and in accordance with this privacy policy.


6. DATA PRIVACY

We are committed to protecting the security of your personal information. However, while we take reasonable physical, electronic, and procedural precautions to guard the personal information we collect, no security system is impenetrable. We use appropriate technical and organizational tools based on industry standards to protect your personal information and help prevent information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Furthermore, we limit access to personal information to authorized employees and contractors who need to know that information in order to operate, develop, or improve our App and related products or services.

Storage: Personal information collected by Us may be stored, processed, and transferred in or between your region, in the United States, or in any other country where our partners and service providers are located or maintain facilities.

Retention: We will retain your personal information for as long as we deem it necessary to enable you to use the App, comply with applicable laws, resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal information we retain will be subject to this privacy policy. If you have a question about a specific retention period for certain types of personal information we process about you, please send an email.

The security of your personal information is highly important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

We take reasonable and appropriate measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal information.

We implement appropriate technical and organizational measures, which are designed to implement data-protection principles, such as data minimization, in an effective manner and to integrate the necessary safeguards into the processing. We seek your personal data to be encrypted with proper and strong encryption algorithms, including hashing where possible.

Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal data, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.

7. CHILDREN PRIVACY

Our App is not intended for children under the age of 13. Therefore, we do not knowingly collect or solicit any personal information from children under 13. No one under the age of 13 may provide any personal information to the App. If you are under 13, do not use or provide any information on this App or through any of its features. Do not provide any information about yourself, including your email address. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will erase that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

8. ADVERTISING SDK

The data we collect can include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent device identifier, iOS ad identifier (IDFA), Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI) The equipment model, the terminal manufacturer, the terminal device operating system version, the session start / stop time, the location of the language, the time zone and the network state (WiFi and so on), the hard disk, the CPU, and the battery use, etc.

9. APP’S CONTENT STORAGE

We use the Firebase of Google to store the contents of the App. We may update the contents on a regular basis from server storage. We do not collect or store any personal information in the content storage.

10. ANALYTICAL DATA

We may use third-party analytics tools, such as Google's Google Analytics, to analyze data. For example, we may record the frequency and extent of your use of the Services, the length of your sessions, the interactions you have with the Services' interface, etc.


11. CUSTOMER SUPPORT

When you reach out to our customer support, we request your email address and additional contact details to enable us to respond to your feedback effectively. Furthermore, we may gather details pertaining to your support request to aid us in resolving your issue promptly. 

For any inquiries or feedback, please don't hesitate to contact us directly at: admin@betasoftmobile.com


12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices or to comply with legal or regulatory requirements. Your continued use of the Apps after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you by posting the new Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates or changes.

13. HOW TO CONTACT US

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: admin@betasoftmobile.com