Managed IT Longview
4906 West Loop 281 South, Longview, TX 75603
Longview, Texas
Phone: 903-753-7216
Managed IT Longview
LONGVIEW, Washington (KGW) — Fire crews have contained a chip pile fire that broke out Tuesday night at a Longview industrial complex. The fire is being managed by Longview firefighters and fire officials from Cowlitz and Clark counties.
The City of Longview hosts their entire Cityworks system in the cloud with NTBA. This allows them to take advantage of increased scalability and flexibility, quicker response times and remote-access capabilities.
Proactive Monitoring
Proactive monitoring services are an essential part of any managed service provider’s portfolio. They can reduce costly downtime by identifying and addressing issues before they become serious problems. A good MSP will monitor all components of your IT infrastructure to detect early signs of trouble.
Managed IT services also include security strategies to reduce the risk of sensitive data leaks and compliance violations. Many MSPs have a dedicated team of cybersecurity experts who are constantly keeping up with emerging threats and improving security measures.
Many MSPs offer a scalable IT solution that adjusts to your business needs. This can save you money over the cost of hiring full-time IT staff to cover your infrastructure. In addition, an MSP can help you avoid expensive hardware and software costs that come with an in-house IT department. This includes labor, benefits, and training costs. In addition, they can provide backup and disaster recovery solutions that will protect your data in case of an emergency.
Remote Support
Our remote support service helps to reduce costs by avoiding expensive site visits and allows us to resolve issues quickly. It also gives us the ability to provide a more complete set of IT services than is possible with traditional on-site support. This includes assisting with hardware and software installations, troubleshooting, and providing end user PC support.
In addition to remote support, NTBA provides proactive solution based maintenance for servers, firewalls, routers and switches. Monitoring provides valuable information such as performance and logs which help speed resolution of issues and can eliminate or greatly reduce reoccurring problems.
NTBA’s Cloud Hosting Solutions enable organizations to host their software applications in the cloud reducing costs and improving accessibility. For example, the City of Longview uses Cityworks Server AMS to manage assets within the Public Works, Parks and Recreation, and Development Services Departments, as well as for Planning and Zoning Cases. By hosting their applications in the cloud with NTBA, the City of Longview has been able to simplify, organize and sharpen the way they manage their work.
Flexible Recovery
If you’ve ever had to recover a single deleted file or perform a bare metal restore on an entire server, you know that recovery flexibility is important. Your ideal backup solution should be able to handle both scenarios, and offer the option of multiple types of recovery.
In 2012, the City of Longview began hosting their Cityworks Server AMS and Cityworks Server PLL applications in the cloud. The city had been using this system to manage their public works, parks and recreation, code enforcement, development service and Esri ArcGIS departments. This move was made to avoid the inconvenient downtime associated with a major server upgrade and provide the city with more robust remote access and disaster-recovery capabilities. The city also gained additional reporting and performance-improvement capabilities with improved transparency.
Managed Services
Cityworks server AMS and a range of Esri ArcGIS applications host in the cloud to simplify, organize, and sharpen work performed by city staff. In addition to reducing costs, hosting software applications in the cloud offers new remote-access and disaster-relief capabilities, resulting in reduced response times.
Cynergy Technology Managed Services also provides backups for your data and platforms at regular intervals. This allows your organization to recover from a disaster without losing any critical information or data. Additionally, Cynergy Technology Managed Services assigns a virtual Chief Information Officer (vCIO) and network administrator to your account at no additional cost.
Detailed data reports support budgeting, forecasting, and performance improvement, with improved transparency and lower dependency on IT. Gain control of your IT with a proactive solution based on different pricing models that fit your budget. Contact us for more information. Longview Close is fully supported by NTBA, and the City of Longview works with them for full managed services.