Chapter 2 Questions

What is the definition of  interpersonal skills, and what are two areas of life (other than school) where they are described as key to success?

What is the main  goal when solving a disagreement calmly?

How are "I Feel" Statements more effective than blaming, according to the guide? Give an example of an "I Feel" statement.

In the conflict resolution example provided, what are the four steps suggested for finding a solution when you and a friend both want to play different games?

What does the guide mean by saying "Communication is a  two-way street"?

List three Awesome Listener Tips that demonstrate active listening.

Explain the concept of diversity and what it means to be open-minded when respecting differences.

The "Customer Service" Mindset is described as being helpful, positive, and patient. Give one suggestion for how to "Be Patient" and one for how to "Stay Positive" with your teammates or classmates.

Name four actions that you should Do when collaborating on a team, according to the Collaboration Dos and Don'ts.

What is the key piece of advice given for how to strengthen your "social superpowers" over time?