Chapter 2 Vocabulary

Vocabulary from "Level Up Your People Skills" 📚

1. Interpersonal Skills

2. Conflict Resolution

3. Disagreements

4. Win-Win Solution

5. Blaming

6. "I Feel" Statements

7. Defensive

8. Brainstorm

9. Communication

10. Body Language

11. Active Listening

12. Interrupt

13. Diversity

14. Respecting Diversity

15. Open-Minded

16. Stereotypes

17. Customer Service Mindset

18. Contagious

19. Collaboration

20. Commitments