Module: HSC5002-20 Organisational Management in Health and Social Care: Influences, Quality and Change

Level: 5

Credit Value: 20

Module Tutor: Farzam Bonabi

Module Tutor Contact Details: f.bonabi@bathspa.ac.uk

1. Brief description and aims of module:

This module will address organisational readiness in health and social care provision that will enable you to consider the factors and influences for quality improvements and change. Health and social care needs to continuously improvement yet this can create conflict for providers when there are changes, both local and national, in funding, policy and legislation. You will have the opportunity to develop the skills and knowledge that leaders and managers need to assure quality in the design, delivery and review of services. Health and safety is included in this module. Consideration is also given to how marketing and technology are influencing changes in the health and social care sector as the drive for competitive services to be ready to respond to demand and need increases. Organisational and change theories are studied and you will be required to focus on your reading and journaling time throughout the module and in preparation for assessment. This module builds on knowledge and understanding from previous modules. It will enable you to contribute to contemporary debate in health and social care, appreciate the challenges of leadership and support your continued professional development and themes you will be able to develop further at level 6.

2. Outline syllabus

The syllabus for this module looks at theories for change, e.g. systems theories, organisational change theory, and theory of change, and you will consider the application of these theories in the context of quality and improvement in health and social care provision.

You will build on your knowledge of current organisation of health and social care in the UK in response to the current economy, government policy and legislation. You will bring your knowledge and understanding from previous modules into these topics, e.g. the connections between financial compliance and due diligence that are made with the workforce, with standards connected with health and safety at work, occupational guidance and factors that influence the health and social care environment and determine whether a service is improving or failing.

Taking a leadership perspective the module reviews leading and managing change. Through the lectures and discussions you will examine the impact of change on roles within health and social care. Areas of legislation, practice and policy are studied alongside the necessary knowledge, and skills required to perform in a changing environment to ensure organisational compliance whilst working to improve quality of delivery. You will learn about some of the leading reform and debate about standards in care in regard to change and quality improvement e.g. the work of the Kings Fund, the Centre for Welfare Reform and consider the role of the Care Quality Commission and local Authority contracting and monitoring. Processes for monitoring, reviewing and auditing are also discussed.

There will be a review of strategy. Services need good strategies and planning in place to operate, market, be compliant, up-skill the workforce and more. You will be introduced to how technology and marketing are influencing factors in health and social care management. The use of social media and online ‘market place’ systems, e.g. community catalogues and dynamic purchasing systems set up by local authorities for the third sector, will be evaluated in terms of their design for services to promote their activities and provision.

In preparation for level 6 modules discussions about change and improving services will include a focus on current literature and perspectives of influencers and national campaigning organisations that are informing policy and national debate.

3. Teaching and learning activities

There will be a series of lectures during this module with a follow up focus on in - class quizzes to deepen your understanding and acquired knowledge. It is expected that you will read extensively towards your literature review as part of the module assessment during independent study time. During class time you will be invited to provide synopses from your reading for group discussion which will enable you to focus and organise your review for assessment. You will be invited to ‘question and answer’ as part of the teaching and learning activities of this module to both support your literature review and also to evaluate your thoughts and experiences towards your journal assessment. Time to make notes and structure your reflections will be available both in and outside of class time and you will be encouraged to share your written thoughts so that you re-read and formulate effective critical thinking and writing skills.

Assessment Item 1:

• Assessment Type: Coursework

• Description: Literature Review (3500 words)

• % Weighting: 70%

Assessment Item 2:

• Assessment Type: Seen Examination

• Description: Journal (1500 words)

• % Weighting: 30%