AISD Families and Caretakers

We're all in this together!

As we navigate this uncharted territory together, we know things can be stressful and overwhelming. This page provides families with the tools and support needed to access district resources and stay informed.

The videos and links below include resources to support families in talking about COVID19, ideas for providing structures and routines at home, and instructions to help you log in to our AISD Parent Portal and BLEND (where most instructional resources are located).

Note: Caretakers are NOT expected to provide instruction to students. AISD teachers and staff will continue to manage instructional content.

AISD Technology Design Coach and Parent, Meghan Buchanan: Welcome and Page Overview

Please make sure your contact information is up to date in the AISD system:

Log in at grades.austinisd.org to make sure your phones and emails are current.

If you don’t have an account, go to my.austinisd.org to create one.

For assistance, call 512-414-9187 (Spanish: 512-414-1726) and leave voicemail. Support Teams are checking and responding.

Talking with your child about COVID-19


The current virus outbreak is probably generating many questions for you and your family. These resources from the National Association of School Psychologists will help you talk with your kids about the virus and related issues.

Help your child understand what a virus is and how good hygiene and social distancing can help keep them healthy with this BrainPop video and NPR comic . PBS also has resources perfect for younger children.


AISD Support through Telehealth and Mental Health

AISD wants to let parents know about our continued support through Telehealth and Mental Health services. All AISD families have access to these services through our partnership with Virtual Care for Kids, Vida Clinic, and Integral Care. The following link provides information in English and Spanish about Telehealth and Mental Health services in AISD: https://www.austinisd.org/student-health/coronavirus/telehealth

Virtual Care for Kids has agreed to waive all copays for all AISD telemedicine visits.

In addition, students with Medicaid will receive free care. If your child is uninsured and doesn't receive free/reduced lunch, the AISD Crisis Support Fund (https://austinedfund.org/crisis-support-fund/) is providing vouchers to families to receive telemedicine care for free.

Before we can treat your children, you need you to register them at https://urgentcarekids.com/aisd/. We urge parents and guardians to act now and not wait until you have a medical need.

Digital Citizenship resources for families

Digital Citizenship is about responsible use of technology whether it takes place at home, work, or school. It is appropriate to monitor student use of technology to ensure student privacy and safety. Resources are available for various ages of students at Common Sense Media about digital citizenship, screen time, and useful tips for handling school closures due to coronavirus.

To report cyberbullying please see the Austin ISD Respect for All page.

Supporting families and children while at home

The social and emotional well being of your family is important. The most important thing you can do for your family right now is the following:

AISD Portal, Cloud, and BLEND (Canvas LMS)

Video of how to access BLEND as a Parent (In Spanish)

Instructions for creating AISD Cloud Account. (In Spanish)

BLEND for Parents 1-pager (In Spanish)

Apps to help you stay connected!

Note: BLEND is still a relatively new resource within the district and many schools and teachers are not yet using this tool regularly.