Community

Tech Help

Logging in to Brightspace

  • Go to Armbrae's Brightspace site (armbrae.brightspace.com).

  • Students & Staff:
    Click the 'Login via G Suite' link and enter your school email and password when prompted.

  • Parents:
    If you are logging in to your parent account: Enter your username and password in the appropriate fields and click the 'Log In' button. If you do not know your password (e.g. if you have not yet logged into this system) please click the 'Forgot your password?' link, enter your username and your password will be emailed to you. Parent usernames are in the form of firstname.lastname.
    If you are logging into your child's account: Follow the student directions given above.

  • If the above steps do not work for you please read below.

Troubleshooting Logins

There are several possible obstacles to success with logging into Brightspace.

  • Browser Compatibility: The Brightspace help pages list supported browsers. Please check that the browser you are using is on their list.

  • Parent Logins: Parent logins require you to use your username in order to get a new password. Usernames are in the format firstname.lastname. If you have tried unsucessfully to retrieve your password using the process described above there may be an issue on our end with either your username or email address. Please reach out to Ms. Langille, who can help you solve this problem.

  • Student & Staff Logins: Student & Staff logins are authenticated using school G Suite accounts. If you are logged into another Google account while you try to authenticate using an Armbrae account there can be a conflict. One way around this is to sign into your Google account before clicking the Login via G Suite link. Another is to log out of all Google accounts before clicking the Login via G Suite link. A third solution is to open a Private Browsing Window (in Safari, go to the File menu and choose New Private Window -- most other browsers also allow private browsing), then follow the login process described above. Watch this video for a walk-through.

Please feel free to reach out to Mr. Rhinelander if you are still having trouble logging in.

Other Help Requests

If you have suggestions/requests for additional help topics please contact Mr. Rhinelander at arhinelander@armbrae.ns.ca.