FAQs

What tools are available for students and staff in the core Google Apps for Education suite?

Students: Calendar, Classroom, Contacts, Docs, Drawings, Drive, Forms, Sites, Sheets, Slides

Staff: Calendar, Classroom, Contacts, Docs, Drawings, Drive, Forms, Google+, Hangouts Chat, Hangouts Meet, Sites, Sheets, Slides

Gmail is currently turned off.


Why use Google Apps for Education?

Here is a great article about why Google Apps for Education works for schools. You can also check out this page.


What's a brief description of these core tools?

Google Calendar: Organize schedules and share events and calendars with others.

Google Contacts: Organize personal contacts and create personal mailing lists.

Google Docs: Share documents, spreadsheets, and presentations. Collaborate in real-time with your team or with your whole school. You can publish final documents to the entire world, too.

Google Drive: Keep all your work in one place, view different file formats without buying extra software, and access your files from any device.

Google Forms: Create and analyze surveys in your mobile or web browser. Manage event registrations, create quizzes, analyze responses.

Google Keep: Create, share, and work together on notes and lists. Make to-do lists, transcribe voice memos, take photos as reminders.

Google Sheets: Collaborate on spreadsheets at the same time, in your browser. Handle task lists, create project plans, analyze data with charts and filters.

Google Sites: Work together to keep related documents, web content and other information in one place, on one site.

Google Slides: Collaborate on presentations at the same time, in your browser. Create pitch decks, project presentations, training modules.

Hangouts Chat: Communicate with direct messages and group conversations. Ask quick questions, collaborate in group chats, create virtual rooms for team projects. For staff only.

Hangouts Meet: Hold video meetings with people inside or outside your organization. Join meetings on the go, virtual training classes around the world, remote interviews. For staff only.

Gmail: Not currently available to staff and students.


What additional tools are available through our PPS accounts?

Students: Blogger, Google Bookmarks

Staff: Blogger, Google Bookmarks, Picasa Web Albums

*These are additional services that are not part of the core Google Apps for Education suite and therefore don't have the same level of support and up-time guarantees. If you are a staff member and would like to request access to additional Google tools, please contact the IT Service Desk.


How much does Google Apps for Education cost?

Google Apps for Education is a free service Google offers to all educational institutions. The State of Oregon entered into a statewide contract with Google in the spring of 2010.


Will there be advertisements on the PPS Google apps site?

No.


Will Google Apps always be available for me?

Google Apps for Education are guaranteed to be available at least 99.9% of the time, ensuring that users have access when they need it. The Google Apps team is committed to providing our district with the best level of service.


How much storage is currently available?

Google Apps for Ed users now get unlimited storage! This update is recent and the change should be effective at the beginning of November.

How do I...?

...transfer Google docs from one account to another?

Please read here for directions on how to transfer file ownership of docs. You can see directions for moving your Google Docs to a new account using the Google Drive app here. View this quick reference guide to transfer Google Docs from one account to another. You can also export/download your docs from one account and then upload them into another account.


...upload docs into Google Drive?

Please read here for directions to upload documents to your Google Drive.


...move a Google Site from a personal account to my new PPS Google Apps account?

Please read here for directions to move your personal Google Site to the PPS Google Apps domain.


...move a blog created in Blogger between accounts?

Please read here for directions on moving a Blogger blog from one account to your Google Apps account.


...save the documents I create?

All Google docs are auto-saved whenever any changes are made, so there is no manual saving that needs to occur.


...share a Google Doc?

Please follow these directions to share a file or folder in Google Drive (or home screens of Docs, Sheets, Slides).


...install apps and extensions into my Chrome browser?

Directions for installing free apps are here and directions for installing extensions are here. What's the difference between apps and extensions? Apps run inside your browser with a dedicated user interface and, typically, rich user interaction. Examples include games, photo editors and video players. Extensions extend the functionality of the Chrome browser and the websites being viewed in it. For example, they can extend Chrome by adding a new button to the address bar, such as an ever-present currency converter. See more information about the difference between apps and extensions here and here. Browse the Chrome Web Store for apps and extensions.


...set up multiple profiles in Chrome so I can switch between Google accounts without logging in and out of accounts or using incognito windows?

Find directions here for adding a person to Chrome.


...connect my Chromebook to a data projector?

You can connect your Chromebook to a new projector using an HDMI cable. Older projectors will not have an HDMI port, but you can purchase a VGA to HDMI adapter to connect your Chromebook. These cables and adapters will be listed soon on the IT Purchasing page. To mirror your display (display the same image on the Chromebook and the screen) follow the directions here.


...edit and open Word files (or other MS Office docs) in Google Drive?

Here are directions for enabling editing of Office files in the Chrome browser, Chromebook or in the Docs, Sheets or Slides Android app.


...convert uploaded files to Google Doc format?

You can change your manual upload settings to automatically convert files to Google Docs format. Note that you may lose some advanced formatting if you do this. If you have already uploaded other file types into your Drive, you can convert those to Docs, Sheets or Slides using these directions. You will then have a new copy of that file in Google Docs format, allowing you to delete the original file. *Any non-Google formatted files you upload to your drive will count toward your 30GB of Google Drive storage space.


...easily assign work to students using Google Apps?

Try using Google's new tool Classroom. It should be in your apps launcher (look for the and also creates Drive folders for each assignment and for each student to help keep everyone organized. Students can keep track of what’s due on the Assignments page. Teachers can quickly see who has or hasn't completed the work, and provide direct, real-time feedback and grades right in Classroom.


...become a Google Education Trainer or Google Certified Teacher?

Read the information here about becoming an education trainer or certified teacher.


...get to Synergy on a Chromebook?

Synergy does work on a Chromebook. Just open a new tab and go to the Synergy login page.


...create and view a shared calendar?

You can find directions here. Your Google Admin will need to create the calendar.


...print from a Chromebook?

Chromebook printing is available for staff only. If you are a staff member whose account is assigned to a school location, you are set up to print to the Ricoh copiers in your building. From your document, go to File, then Print. In the Destination section, click on the Change button. Under Google Cloud Print, click Show All. You should see all your building Ricoh copiers listed. Select the one you want to print to and then click the Print button. Get more details and a set-up guide here. If no printers show up under Google Cloud Print, please contact the IT Service Desk at itservicedesk@pps.net or 503-916-3375.