A consumer under debt counselling, can only be cleared or exit debt counselling if the following has occurred:
If all debts that have been subject to the debt counselling restructuring order have been paid up in full; or
If all short term debts have been paid up in full and the only remaining debt is a home loan account which is up to date in terms of the debt counselling restructuring order.
After verifying all the paid up letters, we will issue a clearance certificate and inform the credit bureaus to remove the debt counselling flag and expunge all information relating to consumer’s debts which were under debt counselling.