American Heritage College’s administrative offices are located at Howard Hughes Center, 6080 Center Drive, 6th Floor, Los Angeles, CA 90045. Instruction is currently offered online via synchronous and asynchronous instruction. Due to COVID-19, there are no physical classes offered; however, the following campuses and virtual office locations are available for on-site courses.

California

A virtual office is located at Howard Hughes Center, 6080 Center Drive, 6th Floor, Los Angeles, CA 90045. Training rooms are available for on-site training and can accommodate 15 students at one time.

Classroom facilities are located at 1100 Town & Country Rd, Suite 1250, Orange, CA 92868. Each classroom facility can accommodate 15 students at one time.

Classroom facilities are located at 222 West 6th Street, Suite 400, San Pedro, CA 90731. Each classroom facility can accommodate 15 students at one time.

Illinois

A virtual office is located 200 South Wacker Drive, Suite 3100, Chicago, Il 60606. Training rooms are available for on-site training and can accommodate 15 students at one time.

Washington

A virtual office is located at 95 South Jackson Street, 450 Alaskan Way S, Seattle, WA 98104. Training rooms are available for on-site training and can accommodate 15 students at one time.

California residents are encouraged to review the School Performance Fact Sheet, which must be provided to you prior to signing an enrollment agreement. Any questions a California resident may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education (BPPE) at 2535 Capitol Oaks Drive Suite 400, Sacramento CA 95833 or P.O. Box 980818, West Sacramento CA 95798-0818, www.bppe.ca.gov, toll-free telephone no (888)370-7589 or by fax (916) 263-1897.

California

Approved by the Bureau for Private Postsecondary Education (BPPE) pursuant to CEC §94909(a)(2). The Bureau’s approval means that the institution is in compliance with minimum state standards and does not imply any endorsement by the council. Institutional approval must be reapproved every three years and is subject to continuing review.

To inspire and equip professionals through practical, actionable, and accessible skills-enhancing programs that promote career advancement, self promotion, and personal success.

American Heritage College envisions a world in which ambitious and industrious professionals can access affordable skills training. Training that will help them achieve measurable career advancement that enriches lives of individuals, companies, and communities they serve.

Accountability: Just as we hold ourselves accountable to our students and our larger community, our students display accountability to themselves.

Professionalism: The professionalism with which we run our college is reflected back to us in the professionalism our students learn and display.

Excellence: We are committed to excellence in serving our students and creating a more highly trained workforce for our community – our students also strive for excellence in their academics and in their lives.

Flexibility: Our flexibility is a key factor in our ability to pivot to meet the demands of the ever-changing job market, and we seek out teachers and students who display this quality through their willingness to continually update their skill sets to stay relevant despite their career paths’ increasingly diverse demands.

Integrity: Integrity is the core of American Heritage College; it is what we display in all our actions, and is an integral part of what our students bring out into the community when they leave our fold.

Mindset: Our education is designed to enhance the Professional Mindset of our graduates, a mindset that promotes positivity and without prejudice toward others.

American Heritage College was founded in 2004 as a California Limited Liability Corporation. The College was established to offer residents of California an education means to enhance his/her ability to obtain and/or increase new employment opportunities.

American Heritage College has no pending petition in bankruptcy, is not operating as a debtor in possession, has not filed a petition of bankruptcy within the preceding five years, and has not had a petition in bankruptcy filed against it within the preceding five years that resulted in reorganization under Chapter 11 of the United States Bankruptcy Code (11 U.S.C. Sec. 1101 et seq.) Law.

American Heritage College does not discriminate on the basis of sex, age, race, national origin, creed, religion or handicaps that would not preclude employment or enrollment within their selected program area or in Admissions, Counseling, Training, Placement and Employment, or any other services.

American Heritage College admits as regular students only those meeting the following criteria;

• Bachelor’s Degree for Enrollment, or

• Associate’s Degree and three years of work experience, or

• Certificate of graduation/ diploma or recognized equivalent of such a certificate (a 12th grade/G.E.D.) and five years of work experience

English Proficiency: Students who are not English (proficient) are required to provide evidence of TOEFL scores of 450 paper based, 133 computers based, and 45 internet based; or pass and American Heritage College English Proficiency.

English as a Second Language Program: Applicants under the age of 18 wishing to attend our school may do so only upon parental permission.

American Heritage College does not award credit for prior experiential learning.

The goal at American Heritage College is to make the Enrollment process easy for persons interested in our Bootcamps and Programs. The school has implemented the following steps to ensure the transition into our College.

1. Individuals interested in our programs are asked to complete a General Interest Form. This form is available on our website.

2. Once a candidate's interest form is received, a Career Coach will contact the candidate to schedule a one-on-one consultation session. The Career Coach will discuss the individual's interests in our programs and based on the conversation will determine if our Bootcamps or Programs will benefit him/her.

3. If the Career Coach determines that a Program might be great for the candidate, he/she will go over the following;

a. Program Start Date

b. Cost of the Program

c. Financing Options

d. Enrollment Agreement

4. If the candidate is interested, he/she will be given the opportunity to enroll, complete all paperwork required, and submit documentation that shows evidence of meeting College Entrance Requirements.

American Heritage College DOES NOT provide visa services to International Students. It does not vouch for student status.

International students and student applicants who are unable to understand the terms and conditions of the enrollment agreement due to English not being their primary language may request for language interpreters. American Heritage College shall avail of the services of its employees if available or engage the services of outside agencies solely for the interpretation of the enrollment agreement in the client’s primary language. In addition, American Heritage College does provide classes for American English as a Second Language.

Classes are currently offered in 10 Week Sessions with class starts every 5 weeks (Track A and B). Students enrolled in courses are required to attend ALL contact hours scheduled. Students are required to attend all synchronous and ground base sessions required for the programs. The College currently requires a minimum of 10 enrollments to start a class session.

Disclaimer: The College reserves the right to adjust the days and times of synchronous and campus based sessions. In the event of a change in days and/or times of delivery, students will be provided notice.

The Agile Management Professional program provides students a deeper understanding of the Agile Charter, project methodologies, estimating and planning, project execution, release and sprint planning, Risk Management, Value-Driven Delivery, Task and Kanban boards, Time boxing, User stories and Agile personas. Students learn the key terms associated with Agile Project Management and project management versatility, tools and techniques.

Module Subject Clock Hours

AP101 Agile Project Communications 50

AP102 Agile Estimation 50

AP103 Overview Soft Skills Negotiation 50

AP104 Agile Knowledge and Skills 50

Total Hours 200

CERTIFICATE OF MASTERY: American Heritage College awards the Certificate of Mastery in Agile Management Professional to students who successfully complete all required courses in the 10-Week program.

PROGRAM PREREQUISITES: Associate’s Degree and 5 years of practical work experience or Bachelor’s Degree and 3 years of practical work experience.

COURSE DESCRIPTIONS:

AP 101 Agile Project Communications: Discussion on Agile Information radiator, Agile Team space, Agile tooling, Osmotic communications for collocated teams, Osmotic communications for distributed teams, Agile Daily stand-ups Agile Planning, Monitoring and Adopting, Agile Retrospectives, Agile task and Kanban boards,, Agile Time boxing, Agile Iteration and release planning, Agile WIP limits, Agile Burn down/up charts, Agile cumulative flow diagrams, Agile process tailoring, Test (Self-evaluation by participants and Analysis by Instructor).

AP 102 Agile Estimation: Discussions on Agile relative sizing/story points, Agile wide band Delphi, Agile planning poker, Agile affinity estimating, Agile ideal time, Agile process tailoring, Agile analysis and design, Agile product roadmap, Agile user stories and backlog, Agile story maps, Agile progressive elaboration, Agile wireframes, Agile chartering, Agile personas, Agile modeling, Product Quality, Agile frequent verification and validation, Agenda for the session, Agile test first development, Agile acceptance test-driven development, Agile definition of done, Agile continuous integration.

AP 103 Overview Soft Skills Negotiation: Discussions on Agile emotional intelligence, Agile collaboration, Agile adaptive leadership, Agile negotiation, Agile conflict resolution, Agile servant leadership, Test (Self-evaluation by participants and Anal sis by Instructor), Value-based prioritization, Agile return on investment (ROI), Agile net present value (NPV), Agile internal rate of return (IRR), Agile compliance, Agile customer-valued prioritization, Agile minimally marketable feature (MMF), Agile relative prioritization or ranking, Test (Self-evaluation by participants and Analysis by Instructor), Risk Management, Agile risk-adjusted backlog, Agile risk burn down graphs, Agile risk-based spike, Agile Metrics, Agile velocity, Agile velocity, Agile cycle time, Agile earned value management (EVM) for agile projects, Agile escaped defects, Agile Value Stream Analysis, Agile value stream mapping, Agile Flow charts, Agile Spaghetti Diagrams.

AP 104 Agile Knowledge and Skills: Discussions on Active listening, Agile Manifesto values and principles, Assessing and incorporating community and stakeholder values, Agile Brainstorming techniques, Building empowered teams, Coaching and mentoring within teams, Agile Communications management, Feedback techniques for product (e.g., prototyping, simulation, demonstrations, evaluations), Incremental delivery, Agile Knowledge sharing, Agile Leadership tools and techniques, Prioritization, Agile Problem-solving strategies, tools, and techniques, Project and quality standards for Agile projects, Stakeholder management, Agile Team motivation, Time, budget, and cost estimation, Building high-performance teams, Agile Business case development, Collocation (geographic proximity)/distributed teams, Agile Continuous improvement processes, Elements of a project charter for an Agile project, Agile Participatory decision models (e.g., input-based, shared collaboration, command), PMI’s Code of Ethics and Professional Conduct, Process analysis techniques, Self-assessment, Value-based analysis, Agile contracting methods, Agile project accounting principles, Applying new Agile practices, Compliance (organization), Control limits for Agile projects, Agile Failure modes and alternatives, Globalization, culture, and team diversity, Agile Innovation games, Principles of systems thinking (e.g., complex adaptive, chaos), Regulatory compliance, Variance and trend analysis, Variations in Agile methods and approaches, Domains in Agile project management, Value-Driven Delivery, Agile Stakeholder Engagement, Boosting Team Performance Practices, Adaptive Planning.

This program is designed to teach English to adult learners who wish to study independently or with an English-speaking friend. The language orientation of the program is toward International English and is designed to prepare students to use the language in a variety of situations and circumstances. Some units feature English speakers with different accents, both regional and global. Graduates of the program may enter jobs requiring English proficiency and offers TOEFL preparation to those who may seek entry into higher level of education.

Module Subject Clock Hours

ENGLISH AS A SECOND LANGUAGE (TOEFL prep) 72

I BEGINNERS 360

II INTERMEDIATE 360

III ADVANCED 360

CERTIFICATE OF MASTERY: American Heritage College awards the Certificate of Mastery in American English as a Second Language to students who successfully complete all the required courses for the program.

PROGRAM PREREQUISITES: No prerequisites.

COURSE DESCRIPTIONS:

BEGINNERS

Level 1: The first level designed for beginners or so-called “False Beginners” will teach basic conversation skills utilizing Book 1 (11 courses).

Level 2: High Beginners level will teach more complex sentence patterns utilizing Book 2 (10 courses) and Book 3 (10 courses).

Level 3: Continuation of Level 2 using Book 3 (10 courses).

INTERMEDIATE

Level 4 and Level 5: This Level will teach advanced conversation skills utilizing Book 4 (10 courses) and Book 5 (10 courses)

ADVANCED

Level 6, Level 7, Level 8: The High Intermediate Level will teach more advanced skills to initiate and conclude conversations in daily social situations utilizing Book 6 (10 courses), Book 7 (10 courses) and Book 8 (10 courses).

The Business Management program is designed to offer the individual training necessary to move confidently into the office environment. This program provides basic computer, marketing and management skills and business techniques required to get jobs ranging from Administrative Assistant, Secretary, Receptionist to Office Assistant or Assistant Business Managers or Business Management Coordinators and other office employment requiring basic computer, communications and management skills.

Module Subject Clock Hours

BIZ 222 Principles of Management 40

BIZ225 Marketing Principles and Practices 40

BIZ 250 Internet Technologies for Business 40

BIZ 300 Interpersonal Communication Skills 40

BIZ310 Leadership and Management 40

Total Clock Hours 200

CERTIFICATE OF MASTERY: American Heritage College awards the Certificate of Mastery in Business Management to students who successfully complete all required courses.

PROGRAM PREREQUISITES: High School Diploma/GED. English Proficiency.

COURSE DESCRIPTIONS:

BIZ 222 Principles of Management and Organization: New managers and supervisors’ benefit from a thorough understanding of the management concepts, processes, and techniques practiced today in business, industry, and government. This course examines the basic structure of an organization, its essential managerial functions—planning, organizing, motivating, directing, controlling, leading—and how they relate to one another. Learn how effective managers orchestrate human resources along with their own energies to contribute to an organization’s achievement of its mission and bottom-line goals.

BIZ 225 Marketing Principles and Practices: Study the fundamental marketing concepts at work in today’s business environment. Explore the most relevant areas of consumer marketing, including situation analysis, the development of marketing objectives and strategies, the marketing mix, research, target marketing and segmentation, product development, as well as forecasting and budgeting. Discuss marketing language, retailing, wholesaling, promotion, and advertising functions, examine their interplay and timing, and learn how they propel a business. Consider the role of the consumer, changing lifestyles, current developments in the global market, and laws that affect marketing. This course features case studies and guest speakers.

BIZ 250 Internet Technologies for Business: Online technologies provide opportunities to manage businesses more cost effectively and solve business problems more efficiently. This course introduces managers to the full range of Internet technologies and their impact on business. Understand how to conduct commerce, provide content, create communities, work collaboratively, train employees, and manage workers remotely—all online. Become familiar with online security issues and learn to analyze the costs and benefits of implementing online solutions.

BIZ 300 Interpersonal Communication Skills: Learn specific strategies and techniques to improve your effectiveness when communicating with others. Develop an awareness of your own communication patterns and those around you. These methods can enhance your ability to build and strengthen both professional and personal relationships. Examine how to create a rapport with anyone, gain trust quickly, apply key nonverbal communication concepts and strategies that empower others to make decisions on their own, and achieve a peak mental and emotional state.

BIZ 310 Leadership and Management: Managers who excel are not only skilled at managing others; they are also exceptional leaders. Examine the difference between management and leadership skills and learn to recognize which to use in different situations. In this interactive seminar, participants compare and contrast management and leadership, examine five fundamental practices of exemplary leadership, and discover a natural approach to leadership that works for them. Develop a personal action plan based on your strengths, and explore techniques to develop leadership skills in others. Benefit from a combination of lectures, learning assessment exercises, small-group interaction, and case studies.

The Human Resources Management program is a comprehensive study of human resources management which equips students with management concepts and strategic applications, workplace health and safety regulations, and workforce planning. Students will learn the historical perspective of the profession, management concepts and strategic applications, workplace health and safety regulations and workforce planning. Although certification is not required, with additional academic preparation and experience, the program provides training to professionals seeking to obtain a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification.

Module Subject Clock Hours

HRM101 Introduction to the Strategic Role of

Human Resources in Organizations 25

HRM102 Workforce Planning and Employment 50

HRM103 Human Resource Development 50

HRM104 Compensation and Benefits 25

HRM105 Employee and Labor Relations 25

HRM106 Risk Management 25

Total 200

CERTIFICATE OF MASTERY: American Heritage College awards the Certificate of Mastery in Human Resource Management to students who successfully complete all required courses.

PROGRAM PREREQUISITES: Associate’s Degree and 5 years of practical work experience or Bachelor’s Degree and 3 years of practical work experience.

COURSE DESCRIPTIONS:

HRM 101 Introduction to the Strategic Role of Human Resources in Organizations: Discussions on the introduction of the evolving role of the Human Resources Professional, Human Resources Business Management Skills and Strategic Planning Process

HRM 102 Workforce Planning and Employment: Discussions on the Key Legislation affecting employee rights, Gender discrimination and harassment in the workplace and organizational staffing requirement

HRM 103 Human Resource Development: Discussions on Human Resource development and the organization, Key Legislation affecting Human Resource Development and Training and Development Programs

HRM 104 Compensation and Benefits: Discussions on Key compensation legislation, Objectives of a compensation and benefits system and compensation structures

HRM 105 Employee and Labor Relations: Discussion on Laws affecting employee and labor relations, Organizational Culture and employee relations and employee involvement strategies

HRM 106 Risk Management: Discussion on Organizational risk and management and Occupational Safety and Health Act.

The Human Resource Technician program is designed for individuals interested in maintaining or pursuing a career in the human resources area. The certificate provides updating and/or broadening the knowledge of employees in the field of human resources and for individuals desiring to enter the field. This course will provide a general survey of the theories and contemporary practices in the process of public and private administration. In addition to traditional topics in the field of personnel management, such as recruitment and placement, training and development, compensation and performance appraisals, the course will also focus on techniques for motivation, productivity and creativity associated with individual and organizational effectiveness.

Module Subject Clock Hours

I Introduction to Human Resources 40

II Introduction to Human Resources/Accel 40

III Wage, Salary & Benefits Admin 40

IV Labor Relations 40

V Employment Law 40

Total Hours 200

CERTIFICATE OF MASTERY: American Heritage College awards the Certificate of Mastery in Human Resources Technician to those who complete all the required courses for the program.

PROGRAM PREREQUISITES: High School Diploma/GED. English proficiency.

COURSE DESCRIPTIONS:

HRT 115 Introduction to Human Resources: Topics include: the nature of human management, strategic human resource planning, issues in human resources, planning, equal employment opportunity, analyzing and staffing jobs, training and developing human resources.

HRT 120 Introduction to Human Resources/Accel: Introduction to Human Resources scheduled in accelerated format.

HRT 122 Wage, Salary & Benefits Admin.: Topics include: Basic systems and plans of compensating employees, incentives and executive compensation, principles and techniques in the administration of employee benefit programs.

HRT 150 Labor Relations: Topics include employee rights and discipline; union-management relations; collective bargaining and grievance management; and assessment systems.

HRT 155 Employment Law: Topics include unemployment compensation laws; workers’ compensation laws; hiring and firing practices; sexual harassment in the workplace; the Americans with Disabilities Act; and labor law basics under the National Labor Relations Act. Course examines current “black letter law” together with case decisions. Content is appropriate for persons whose career plans involve employee management.

The Medical Office Management program provides students training in all areas necessary for medical office management, including terminology, records management, and ethical issues.

Students enrolled in this course will gain knowledge of Medical Terminology and understand the language of medicine as it relates to the primary body systems, principles and procedures used in Records Management including paper and EMR (Electronic Medical Record) and EHR (Electronic Health Record) in addition to hands-on applications and various software programs; legal and ethical issues in healthcare will be covered including HIPAA Compliance and Privacy Rules, Fraud and Abuse. Concepts relating to effective communications will be included.

Instruction includes insurance coverage types (government programs including Medicare, Medicaid, HMO, PPO, Workers’ Compensation and private payers), insurance vocabulary, claim processing and the revenue cycle. Physician documentation guidelines and medical record content will be discussed and the correlation to procedure (CPT/HCPCS) and diagnostic (ICD-10) code selection required for reimbursement.

Module Subject Clock Hours

I Medical Terminology 40

II Records Management, EMR/EHR,

Office Procedures 100

III Medical Insurance Billing and Coding 20

IV Healthcare Software Applications 40

Total 200

CERTIFICATE OF MASTERY: American Heritage College awards the Certificate of Mastery in Medical Office Management to students who successfully complete all required courses.

PROGRAM PREREQUISITES: Associate’s Degree and 5 years of practical work experience or Bachelor’s Degree and 3 years of practical work experience.

MEDICAL OFFICE MANAGEMENT COURSE DESCRIPTIONS:

I Medical Terminology: Students learn the structure of medical terminology, word parts, primary body system and structures, clinical and diagnostic procedures, pathological conditions, surgical procedures, and medical abbreviations.

II Records Management: EMR/EHR, Office Procedures: Students learn HIPAA Compliance/Privacy Rule, protected health information (PHI), notice of privacy practices (NPP), Ethics and Legality, effective communications, correspondence, records management and medical documentation and guidelines.

III Medical Insurance Billing and Coding: Students learn the types of medical insurance billing, insurance terminologies, types of health insurance plans, payments/reimbursement methods, practice management programs, medical coding, ICD, CPT, HCPCS.

IV Healthcare Software Applications: Students learn to identify and compare different software programs commonly used for EMR/E HR. HIPAA, PHI, technical safeguards, insurance claims processing, CMS1500, generating reports and revenue cycle, analysis reports/statement, collection process and related correspondence.

This course is a comprehensive study of Project Management principles and the body of knowledge. Students will learn about the five Process Groups and ten Knowledge Areas. The program will introduce participants to practical insights and techniques that can be applied in managing projects, introduction of total quality management, continuous improvement programs and the drive to radically redesign business processes, integrated view of project management, effective business communication skills, strategic or organization project management skills, recruitment and staffing concepts and techniques. Although certification is not required, completion of this program and meeting other academic and experiential requirements prepare the professionals who would like to obtain the Project Management (PMP) Professional certification.

Module Subject Clock Hours

PMP1 Project Management Concepts and Processes 10

PMP2 Process Framework 40

PMP3 Integration Management 10

PMP4 Scope Management 10

PMP5 Time Management 10

PMP6 Cost Management 20

PMP7 Quality Management 20

PMP8 Human Resource Management 10

PMP9 Communications Management 10

PMP10 Risk Management 20

PMP11 Procurement Management 20

PMP12 Stakeholder Management 20

Total 200

CERTIFICATE OF MASTERY: American Heritage College awards The Certificate of Mastery in Project Management Professional to students who successfully complete all required courses.

PROGRAM PREREQUISITES: Associate’s Degree and at least 5 years of practical work experience or Bachelor’s Degree and at least 3 years of practical work experience.

COURSE DESCRIPTIONS:

PMP1 Project Management Concepts and Processes: Discussions on project management processes, professional and social responsibilities, project context, Common Inputs, Tools, Techniques, and Outputs, and interpersonal skills required for a project manager.

PMP2 Process Framework: Discussions on Organizational Structures;

Process Group 1- Initiating,

Process Group 2- Planning,

Process Group 3- Executing,

Process Group 4- Monitoring and Control, and

Process Group 5- Closing.

PMP3 Integration Management: Discussions on development of Project Charter, Project Management Plan, Direct and Manage Project Work, Outline Monitor and Control Project Work, Perform Integrated Change Control, and Outline how to Close Project or Phase.

PMP4 Scope Management: Discussions on Plan Scope Management, Collect Requirements, creation of Work Breakdown Structure (WBS) and Scope validation

PMP5 Time Management: Discussions on Plan Schedule Management, Activities, Sequence Activities, Estimate Activity Resources, Estimate Activity Durations, Develop Schedule and Create Critical Path Method

PMP6 Cost Management: Discussions on Plan Cost Management, Compute Estimate Costs, analyze how to Determine Budget, Control Costs and Calculate Earned Value

PMP 7 Quality Management: Discussions on Definition of Quality, Plan Quality, Perform Quality Assurance

PMP 8 Human Resource Management: Discussions on Human Resource Management, Project Team, Manage Project Team

PMP 9 Communications Management: Discussions on Project Manager’s Role in Communications, Create Plan Communications, Define Manage Communications, Describe Control Communications

PMP10 Risk Management: Discussions on Plan Risk Management, List Identify Risks, Analyze Perform Qualitative Risk Analysis, Analyze Perform Quantitative Risk Analysis, Define Plan Risk Responses, Assess Monitor and Control Risks

PMP11 Procurement Management: Discussions on Procurement Roles, Explain Plan Procurement Management, Recognize Conduct Procurements and Close Procurements

PMP12 Stakeholder Management: Discussions on Stakeholders, Plan Stakeholder Management, Manage Stakeholder Engagement, Control Stakeholder Engagement

The Virtualization & Cloud Computing program targets professionals from all fields who want to update their skills to include rapidly developing technology. This is a specially designed, hands-on training course. It explores installation, configuration, and management of VMware® vSphere , which consists of VMware ESXTM /ESXi and VMware vCenterTM Server. The program is geared toward professionals from all fields who are generally familiar with IT environments and are interested in learning a rapidly developing technology, analyze cloud principles used in cloud computing and evaluate cloud-based services, analyze techniques and methods of cloud deployment; install and configure the virtualization server platform and install, configure and manage virtualized clients, storage technologies and storage configuration. The program intends to provide training for proficiency in network optimization using network protocols, ports, and topologies.

Module Subject Clock Hours

1 Course Introduction 10

2 Introduction to VMware Virtualization 10

3 VMware ESX and ESXi 10

4 VMware vCenter Server 10

5 Networking 20

6 Storage 10

7 Virtual Machines 10

8 High Availability 10

9 VMware vCenter Convertor 10

10 VMware Clustering and High Availability 10

11 DRS Configuration and Management 10

12 Patch Management 10

13 Installing VMware ESX and ESXi 20

14 Access Control and Management 10

15 Resource Management 20

16 vSphere Command-Line Interface 10

17 Data Protection 10

Total Hours 200

CERTIFICATE OF MASTERY: American Heritage College awards the Certificate of Mastery in Virtualization & Cloud Computing to those who complete all the required courses for the program.

PREREQUISITES: Associate’s Degree and at least 5 years of practical work experience or Bachelor’s Degree and at least 3 years of practical work experience.

COURSE DESCRIPTIONS:

Module 1 Course Introduction: Discussion on Introductions, course logistics, and course objectives.

Module 2 Introduction to VMware Virtualization: Discussion on virtualization, virtual machines, and vSphere components.

Module 3 VMware ESX and ESXi: Discussion on Introduction to the architecture of ESX and ESXi; and manually configure ESX/ESXi.

Module 4 VMware vCenter Server: Students learn to install and configure vCenter Server components and manage vCenter Server inventory objects.

Module 5 Networking: Students learn to create, configure, and manage vNetwork standard switches, network connections, and port groups.

Module 6 Storage: Students learn to configure ESX/ESXi with iSCSI, NFS, and Fibre Channel storage and to create and manage vSphere datastores.

Module 7 Virtual Machines: Students learn to deploy virtual machines with Create New Virtual Machine wizard and VMware vCenter Converter, modify and manage virtual machines, and perform storage vMotion migrations.

Module 8 High Availability: Students learn to configure and manage a VMware High Availability cluster, and configure fault-tolerant virtual machines using VMware Fault Tolerance.

Module 9 VMware vCenter Convertor: Discussions on overview of VMware Converter, Installing VMware Converter and Converter Plug-in, Converting/Importing a Physical Machine to Virtual Machine.

Module 10 VMware Clustering and High Availability: Students learn to Configure and manage a VMware High Availability cluster, Configure fault-tolerant virtual machines using VMware Fault Tolerance.

Module 11 DRS Configuration and Management: Students learn to configure and manage components of the VMware Distributed Resource Scheduler (DRS) cluster, and Clustering with the use of HA and DRS.

Module 12 Patch Management: Students learn to manage patching and patch compliance using vCenter Update Manager.

Module 13 Installing VMware ESX and ESXi: Discussions on ESX and ESXi Installable installation.

Module 14 Access Control and Management: Discussions on Introduction of Access Control system in VMware vSphere. Students learn to Create/Manage user/groups, privilege, and Integration with Windows Active Directory.

Module 15 Resource Management: Discussions on Virtual CPU and Memory Concepts, managing Resource Pool, monitoring resources, and using Performance Graphs and Alarms.

Module 16 vSphere Command-Line Interface: Discussions on Introduction/Installation of vCLI and Introduction to VMware Command Line Tools and interface.

Module 17 Data Protection: Students learn to install and configure VMware Data Recovery (vDR) for Backup humongous , Backup/Restore Virtual Machine using VMware vDR, Backup/Restore Virtual Machine using third party Tools/Virtual Appliance.

American Heritage College has adopted the Clock Hour System. A clock hour is defined as a period of sixty (60) minutes with a minimum of fifty (50) minutes of instruction, recitation, laboratory or other academic related work.

The transferability of credits you earn at American Heritage College is at the complete discretion of an institution to which you may seek to transfer. Acceptance of the certificate/diploma you earn in the educational program is also at the complete discretion of the institution to which you may seek to transfer. If the credits or diploma that you earn at this institution are not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework at that institution. For this reason you should make certain that your attendance at this institution (American Heritage College) will meet your educational goals. This may include contacting an institution to which you may seek to transfer after attending American Heritage College to determine if your credits or diploma will transfer. Students are advised that American Heritage College has not entered into an articulation or transfer agreement with any other college or university for the purpose of accepting transfer of credit. Upon receipt of a student’s written request to transfer out, American Heritage College will offer guidance regarding the transfer process. Assistance may include, but is not limited to, providing the student an official transcript, syllabi, and/or course outlines/descriptions.

American Heritage College provides online faculty members 24-48 hours to respond to student inquiries and advisement that are requested online. The school has five (5) working days for the mailing of its response/s or evaluation after receipt of students’ projects or assignments.

Students are expected to attend all classes (Virtual or Physical) at the scheduled starting time and for the duration of the program. All absence and attendance is recorded. It is the responsibility of the student to the College in advance to advise if they will be absent or late, just as it is necessary to inform an employer.

Absence: Satisfactory attendance must be maintained at all times. It is the responsibility of the student to acquire any notes or class material that he/she has missed. The instructor will determine if the student will be allowed to make up any missed exams or class work. A student must not miss more than two (2) days per month in order to maintain satisfactory attendance. Written notification of probation is issued to the student in the event that he/she misses three or more days per month. (See Below). Cases where a student must miss more than three (3) days due to emergency must explore the possibility of obtaining a leave of absence. (See Leave Of Absence Below)

Tardiness: Tardiness is a disruption to a good learning environment and is discouraged. It is the responsibility of the student to gather any course work that the student has missed due to tardiness. Three (3) incidents of tardiness, or leaving school early without permission or notification, within one (1) month will be considered one (1) absence and subsequently, nine (9) tardies are equal to three absences and will be subject to probation (See Below).

Probation and Interruption for Unsatisfactory Attendance: Students with three (3) absences in a one (1) month period may receive written notification of probation for the duration of one (1) month; exceptions can be made with documented serious medical absences. Once on probation, the student must meet satisfactory attendance. If the student achieves satisfactory attendance after the probationary period ends, the student will no longer be on probation. If the student violates satisfactory attendance, that is, if three (3) or more absences are acquired while on probation, the student may be placed on suspension or termination altogether. The executive committee will decide the penalty after meeting with the student as to why satisfactory absences policy was violated.

Make-up work: Students must make arrangements to make-up course work with the instructor; however, absences will remain on record.

Students may apply for a Leave of Absence (LOA) only in case of serious illness, death in the family, or other emergency circumstances. Written requests are reviewed on an individual basis and must be approved by the Executive committee. Only one written request for a leave of absence will be considered during any twelve (12) month period. A LOA not to exceed thirty (30) calendar days (or up to sixty (60) calendar days for verified medical leave) will be granted for verified emergencies. Students who fail to return to class as scheduled following a LOA, will be withdrawn from the program. Any Students making regularly scheduled tuition payments to the school remain under that obligation during a leave of absence.

Students attending American Heritage College are expected to treat all personnel, other students, and the physical premises with consideration. At the discretion of the Executive committee, students may by suspended or terminated from school for any of the following reasons: cheating; serious incident of an intoxicated or drugged state of behavior; possession of drugs, alcohol, or weapons on school premises; behavior creating a safety hazard to other persons at the school; disobedient or disrespectful behavior to another student, a staff, or faculty member; or any other determined infraction of conduct.

Satisfactory academic progress is defined as meeting acceptable standards as defined by predetermined objectives of the institution. These objectives are directly correlated to the performance standards set by American Heritage College.

Students are graded by objective written skills based on materials presented in synchronous/classroom sessions and required assignments, as well as on the acquisition of practical demonstrable skills. Any assignment not submitted timely or any test missed will be graded zero (0). Students will have one (1) week to make-up the required work or the zero (0) will be included on the student's permanent record. Students are permitted to make-up missed tests and/or assignments during the training program, however, part of the grade will be deducted. The final exam may be re-taken after one (1) week with part of the grade deducted.

American Heritage College utilizes a Standards Based Grading System to assess student performance:

Mastery = 90% - 100%

Advanced = 80% - 90%

Proficient = 70% - 80%

Little or No Mastery = <70%

Students are graded as they complete units of the curriculum. Grades are determined as a compilation of examination scores (written and laboratory/practical) and such other criteria and observations as the school deems appropriate in the training of technical personnel.

To maintain Satisfactory Academic Progress, a student must achieve a percentage score of 70% or higher in every module of the course and must have a percentage score of 70% or higher for the overall course. To maintain Satisfactory Academic Progress, a student attending classes on a full-time basis has a maximum time frame of 1.5 times the original length of the course in which to complete all graduation requirements.

A student not maintaining Satisfactory Academic Progress at any time during the course period, may be placed on academic probation for one week. At the end of the probationary period, if the student has not corrected the progress deficiencies, the student shall be deemed ineligible to graduate and may be subject to termination at the discretion of the Executive committee.

In the case of deficiencies that the executive committee did not deem severe enough for termination, the student will then be obligated to extend his/her course of study according to the time frame described above. In the event that the student has not corrected any deficiencies or met all other requirements for graduation, by the end of the allowable time frame, the student shall be subject to expulsion at the discretion of the Executive committee.

In order to graduate, American Heritage College requires that all students complete 100% of all classroom and practical/laboratory instruction in a prescribed course, and discharge all financial obligations to the school. Students completing these requirements will receive a Certificate of Mastery in their program of study. California statute requires that a student who successfully completes a course of study be awarded a Diploma/Certificate of Completion.

Students will be provided one official transcript of their grades upon completion of their program of study. Requests for additional transcripts must be made in writing to the American Heritage College.

A student has the right to cancel the enrollment agreement at the first class session, or the seventh day after enrollment, whichever is later. After the end of the cancellation period, he/she also has the right to stop school at any time and has the right to receive a refund in accordance with the School Refund Policy.

A withdrawal may be effectuated by the student’s written notice or by the student’s conduct including but not necessarily limited to, a student’s lack of attendance. Enrollment shall not be cancelled unless cancellation is effectuated in accordance with the following: a) Signed and dated Notice of Cancellation Form obtained from the American Heritage College Administration Office OR b) Personally written Notice of Cancellation containing the following: student name, address, telephone number and the intent not to be bound by the enrollment agreement c) Delivery of the Notice of Cancellation to the American Heritage College Admissions Office.

The school shall refund 100 percent of the amount paid for institutional charges, less the registration fee of $100.00 if notice of cancellation is made through attendance at the first class session, or the seventh class day after enrollment, whichever is later.

When a student withdraws after the 7-day period, all tuition fees shall be refunded on a pro-rata basis, less a registration fee not to exceed $100. Students who have completed 60% or less of the program shall have a pro-rata refund.

California Residents Only:

If the school closes before the student graduates, he/she may be entitled to a refund. Contact the Bureau For Private Postsecondary Education at the address and telephone number printed below for information.

Bureau for Private Postsecondary Education (BPPE) at 2535 Capitol Oaks Drive Suite 400,

Sacramento CA 95833, www.bppe.ca.gov, toll-free telephone no (888)370-7589

Students may cancel enrollment at the first class session, or the seventh class day after enrollment, whichever is later.

To cancel the contract for school, a student must mail or deliver a written notice of Cancellation utilizing the Notice of Cancellation Form or submitting a personally prepared/written Notice of

Cancellation containing the following information: Name of student, address, telephone numbers and the intent not to be bound by the enrollment agreement. The Notice and/or Letter must be duly signed and dated.

The Notice of cancellation or Cancellation letter shall be delivered or mailed to: Director of Admissions, American Heritage College, 1100 Town and Country Rd, Ste 1250, Orange CA 92868.

The student after cancellation of enrollment may be entitled to a refund in accordance to the School Refund Policy. Student’s Cancellation of Enrollment is effectuated ten (10) days after receipt of Notice.

If the student received any equipment, he/she must return the equipment within forty (30) days of the date in which the notice of cancellation was signed. If the equipment is not returned within the 30-day period, the school may keep an amount out of what the student paid that equals the cost of equipment. The total amount charged for each item of equipment shall not exceed the equipment’s fair market value. The school is required to refund any amount over that as provided above and the student may keep the equipment. Once purchased, supplies become the property of the student.

The school shall refund 100 percent of the amount paid for institutional charges, less the registration fee of $100.00 if notice of cancellation is made through attendance at the first class session, or the seventh class day after enrollment, whichever is later.

When a student withdraws after the 7-day period, all tuition fees shall be refunded on a pro-rata basis, less a registration fee not to exceed $100. Students who have completed 60% or less of the program shall have a pro-rata refund. The school shall pay or credit refunds within 45 days of a student's cancellation or withdrawal.

If a student withdraws after completion of 60% or more of the course, the school will retain 100% of the monies paid to the school.

Refunds due as result of withdrawal will be made within 45 days from the day of termination or withdrawal. If the student does not return from the Leave of Absence period of 30 days (or up to 60 calendar days for verified medical leave), refunds will be made within 45 days from the end of the Leave of Absence period. Within 45 days of any refund, the student will receive a Notice of Refund stating the amount of the refund and to whom the refund will be made.

PRO-RATA REFUND

No. of Program Hours Completed 10% 20% 40% 60% 70% 80%

% of Tuition Fees to be charged 10% 20% 40% 60% 100% 100%

% of Tuition Fees to be refunded 90% 80% 60% 0 0 0

All tuition and fees are due on and are payable no later than the first day of classes unless prior financial arrangements have been made with the Financial Planning Department. A variety of payment options is available for students. American Heritage College operates on clock-hour basis in all its programs. Below is the list of tuition and fees for each program. STRF and Registration are non-refundable fees.

Program Tile Tuition Educational Materials STRF* Registration* Total

Business Management $5,200.00 $0 $0 $100.00 $5,300.00

Agile Management

Professional $6,200.00 $0 $0 $100.00 $6,300.00

Project Management

Training Program $6,200.00 $0 $0 $100.00 $6,300.00

Human Resource

Management $6,200.00 $0 $0 $100.00 $6,300.00

Human Resources

Technician $5,200.00 $0 $0 $100.00 $5,300.00

Medical Office

Management $7,200.00 $0 $0 $100.00 $7,300.00

Virtualization & Cloud

Computing $6,200.00 $0 $0 $100.00 $6,300.00

American English as a Second

Language $400 $0 $0 $100.00 $500

AESL (Beginning) $400 $0 $0 $100.00 $500

AESL (Intermediate) $400 $0 $0 $100.00 $500

AESL (Advanced) $400 $0 $0 $100.00 $500

* STRF and Registration Fees are non-refundable

You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STRF) if all of the following applies to you:

You are a student in an educational program who is a California resident or are enrolled in a residency program, and prepay all or part of your tuition either by cash, guaranteed student loans, or personal loans, and

Your total charges are not paid by any third-party payer such as an employer, government program or other payer unless you have a separate agreement to repay the third party.

You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if either of the following applies:

You are not a California resident, or are not enrolled in a residency program, or

Your total charges are paid by a third party, such as an employer, government program or other payer, and you have no separate agreement to repay the third party. “

“The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in educational programs who are California residents, or are enrolled in a residency programs attending certain schools regulated by the Bureau for Private Postsecondary Education.

You may be eligible for STRF if you are a California resident or are enrolled in a residency program, prepaid tuition, paid STRF assessment, and suffered economic loss as a result of any of the following:

The school closed before the course of instruction was completed.

The school’s failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose, or to provide equipment or materials for which a charge was collected within 180 days before the closure of the school.

The school’s failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs.

There was a material failure to comply with the Act or the Division within 30-days before the school closed or, if the material failure began earlier than 30-days prior to closure, the period determined by the Bureau.

An inability after diligent efforts to prosecute, prove, and collect on a judgment against the institution for a violation of the Act.”

However, no claim can be paid to any student without a social security number or taxpayer identification number.

American Heritage College administers its finance programs in accordance with prevailing federal and state laws and its own institutional policies. Students are responsible for providing all requested documentation in a timely manner. Failure to do so could jeopardize the student’s financial assistance eligibility. In order to remain eligible for financial assistance, a student must maintain satisfactory academic performance.

American Heritage College DOES NOT participate in any federal financial aid programs.

If a student obtains a loan to pay for an educational program, the student will have the responsibility to repay the full amount of the loan plus interest, less the amount of any refund, and that if the student has received federal student financial aid funds, the student is entitled to a refund of the money’s not paid from federal student financial aid program funds.

American Heritage College has financial options to assist you in financing the cost of your training. Financial Options include scholarships, government funds, and employer-reimbursements, private financing, and in-house payment plans.

American Heritage College participates in government programs such as Workforce Innovations and Opportunity Act (WIOA), Employment Training Provider (ETP), Veterans Administration (VA) and various work sources and one-stop agencies to help you find effective means of managing the cost of your education. (Not currently available in every state).

For private financing, employer reimbursements and payment plans, please contact the College Finance Officer.

American Heritage College programs do not lead to any positions requiring any licensure; however, student graduates are encouraged to seek certification/licensure/registration in some fields of study should they become eligible. Information about programs that lead to outside certification opportunities should direct questions to his/her Career Coach.

While the school provides placement assistance, no guarantee for either employment or income level can be made. Accordingly, American Heritage College offers extensive assistance through placement workshops as well as counseling to students seeking jobs at the completion of the programs. Career Coaches offer assistance in resume portfolio development, techniques and strategies in the job search, interviewing skills development, and career planning guidance to determine optimum career path and to ensure students’ ultimate success in their chosen disciplines. Agencies and companies contact the school for likely candidates for employment.

The Family Educational Rights and Privacy Act (FERPA) enables all students to review their academic records, including grades, attendance, and counseling reports. Student’s records are confidential and only such agencies or individuals authorized by law are allowed access without written permission of the student. The State of California requires the school to maintain these records for a minimum of five years from the date the student graduates, withdraws or ceases to be enrolled. Official transcripts of records are maintained by the school. Students may request a review of their records by writing to the Director of the School. All such reviews will be scheduled during regular school hours under appropriate supervision.

Students are responsible for obtaining transportation to and from on site events scheduled by the College.

American Heritage College does not have any housing or dormitory facilities under its control and is not responsible for providing assistance on housing or accommodation to its students or staff.

Students wishing to discuss any problems or complaints that they may have are free to discuss them with their instructors. In cases where the instructors cannot help the student, he/she is encouraged to talk to the Director of Education. If the Director of Education is unable to assist the student then an appointment can be made with the School Director to discuss any complaint. The School Director will investigate the complaint thoroughly including interviewing of all people and review of all documents pertinent to the complaint. A record of the complaint will be kept in the student’s file and in the complaint log. Resolution to the complaint will be completed within 10 days.

American Heritage College encourages any student or the public who has a grievance to give the institution the opportunity to resolve the issue(s). A student or a member of the public may file a complaint about this institution with his/her state authorizing entity.

California

A student or a member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (888)370-7589 or by completing a complaint form, which can be obtained on the bureau’s internet website www.bppe.ca.gov.

Kentucky

A student or a member of the public may file a complaint about this institution with the KENTUCKY COMMISSION ON PROPRIETARY EDUCATION, 300 Sower Boulevard, Frankfort, Kentucky 40601 by calling (502) 564-4185 or by locating and completing the appropriate form, which can be obtained on the Commission’s website at http://kcpe.ky.gov.

The College believes that a successful organization must have a group that can support the governance. Therefore, a Board of Directors was established to provide said governess. Current Board members include;

• Abdi Lajevardi

• Ali Ebrahemi

• Ben Rajotte

• Christie Akins

• Dr. Amer El-Ahraf, REHS

• Dr. Ali Ghalambor

• Dr. Raghu Mathur

• Dr. Terry Farris

• Dr. William Vega

• Ken Konesco

• Madiha Nasr

• Sen. Richard Polanco

Our management team combines the experiences of executives with extensive backgrounds in managing and developing successful businesses within the Higher Education arena. Images and Bios of the team can be located on the college website at americanheritagecollege.com. American Heritage College currently employees individuals in the following positions;

Chief Executive Officer

Mr. Abdi Lejavardi

Executive Level Positions

The College has determined that additional Executive Level team members are necessary to expand on the success of the College. AHC has assessed the skills of a group of existing qualified team members who will be invited to join the Executive Team on July 1, 2021. This group of individuals will be involved in business development and Operations.

• Chief Academic Officer

• Senior Vice President of Corporate and Government Relations

• Chief Financial Officer

• Chief Technology Officer

• Senior Vice President of Human Resources

• Chief Development Officer

No organization can be successful without the group that makes it happen on a daily basis. American Heritage College has amassed a great group of Educated and Knowledgeable team members to support the company’s goal of being the Home of the Professional Knowledge Brokers. The positions include the following persons;

Vice Presidents/Associate Vice Presidents of Education (by School Division)

• Shahina Jaffer VP of Education for the Creative Academy

• Dr. Gregory Mabry VP of Education for the Global Center for Wellness

• April Lawson VP of Education for the School of Human Resources

• Dr. Antwan Perry AVP of Education for the New Learning Academy

• Dr. Pamela Hardy-Shepard AVP of Education for the New Learning Academy

• Madiha Nasr VP of Education for the School of Non-Profit Management

• Christie Akins AVP of Education for the Global Institute of Technology

• Danielle McGee VP of Education for the Global Institute of Technology

• Dr. Angeliki Papasava AVP of Education for the Future Leadership Institute

Visiting Professors

• Dr. Ed Goold

• Dr. Usman Jilani

• Joel Nagelbush

• John Freeman

• Ken Konesco

• Matt Druhe

10 Week Start Dates (Track A)

Start End

06/01/2021 08/06/2021

08/09/2021 10/15/2021

10/18/2021 12/24/2021

10 Week Start Dates (Track B)

Start End

04/26/2021 07/02/2021

07/05/2021 09/10/2021

09/13/2021 11/19/2021

11/22/2021* 12/24/2021

*Special Five Week Session

New Year's Day 01/01/2021

MLK Jr Day 01/18/2021

President's Day 02/15/2021

Memorial Day 05/31/2021

Independence Day 07/04/2021

Labor Day 09/06/2021

Veterans Day 11/11/2021

Thanksgiving Break 11/25/2021-11/26/2021

Winter Break 12/24/2021-12/31/2021

New Year's Day 01/01/2022

MLK Jr Day 01/17/2022

President's Day 02/21/2022