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Most FAQs will be addressed in the main UA FAQs, however, this page provides UAF-specific information. These resources will be updated frequently.

Do you have a question that isn't answered on this website? Visit our contact form to connect with someone who can help.

Table of contents:

Everyone at UAF

What will university operations look like for the summer semester?

There will be more in-person courses and activities during the summer semester, and more employees will be working in person. We are planning for Phase D operations in the fall, with residence halls fully open and in-person classes, work and activities.

Will I need to wear a face covering?

If you are fully vaccinated, masks are optional. All UAF staff, faculty, students, vendors, contractors, visitors and community members age 5 and older who are not fully vaccinated must wear a face covering indoors, unless specifically exempted, and outdoors where 6-foot distancing is not possible. Face coverings include, but are not limited to, face masks, face shields, bandanas and scarves. They must cover the nose and mouth.

Are face masks available on campus?

Disposable masks will be available at various campus locations for those who arrive on campus without one. Departments can place orders for face masks using the online COVID-19 supplies order form.

UAF Students

Prospective UAF Students

Prospective student FAQs

Current UAF Students


What are my options if I don’t feel my professors are offering appropriate accommodations and flexibility when I need to quarantine or isolate?

Share your concern with your department chair or dean so they can help informally resolve the issue. For issues that are not resolved at that level, students can file an academic (non-grade) appeal with the provost's office. The process to do that is defined in the Provost's Office student resources page.

How will credit-no credit classes appear on my transcript?

If credit is granted, a “CR” notation will be on transcripts after final grades have been submitted. If credit is not granted, the course will not appear on their academic record. In either case, the course is not included in GPA calculations.


Which campus services are open?

Many locations are open for business, but closed for walk-in traffic. We recommend that you call in advance to determine if there are any exceptions, as conditions may change with little notice. Here are some specifics:

  • Academic Advising Center: Office is closed to walk-in traffic, but is still helping students by phone. Please call 907-474-6396 and leave a message for advising assistance.

  • Campus Mail Center: The Campus Mail Center remains in operation with minimal changes. Constitution Hall hours are Monday-Friday, 7:30 a.m.-3:30 p.m. Boxholder mail pick-up will not be available outside of those hours. All campus deliveries have stopped, but departments are able to pick up mail at the counter on Monday-Friday noon-3 p.m. Call 474-7215 to schedule a time for pick-up to alleviate congestion in the hallway. Boxholders that receive packages too large for their box will also need to schedule a pick-up time during counter hours. Contact the Campus Mail Center at 474-7215 or

    • Boxholder FedEx/UPS packages will continue to be delivered to the Campus Mail Center. Department FedEx/UPS deliveries to closed buildings will be redirected to Central Receiving at 1855 Marika Road. Call 474-6137 to schedule a pick-up time for those items.

    • Campus department mail routes are on a reduced schedule on Tuesdays and Thursdays, but departments may pick up mail more frequently if needed. Contact the Campus Mail Center with questions at 474-7215 or

  • Dining Services: See the UAF Dining FAQs for hours and locations information.

  • Enrollment Services: Enrollment Services offices are are primarily helping students via email and phone. Offices are open to students as needed, but for the safety of our students and staff we ask that you use email and phone whenever possible.

  • Nanook Recreation: Please visit the Nanook Recreation website prior to visiting to review facility hours (see winter break hours) and safety measures.

    • SRC: Open

    • Outdoor Adventures Rental Center: Open

    • Patty Pool & locker rooms: Open: Check the individual pool and ice arena schedules.

    • Patty Ice: Open

    • For those enrolled in CTC classes hosted in our facilities, please stay in touch with your instructors.

  • On-campus recycling: Recycling on campus is temporarily suspended as a precaution to help protect the students who pick up the materials and sort them by hand. The Sustainability Office staff hope to restart the program at some point, so the bins will stay in place.

  • School of Management: All SOM advising appointments will be held via email or over the phone. No in-person appointments will be held at this time. Please make sure to provide a phone number to reach you at when you schedule your appointment.

  • Student Health and Counseling Center: See information regarding appointments below:

    • Entrances: Student Health and Counseling has limited the entrance to our facility to the door on the back side of the building by the University Fire Department, where anyone needing special accessibility (wheelchair, crutches, etc.) may enter. When you enter the facility, there will be a medical assistant to take your temperature and provide instructions depending on the appointment type.

      • The entrance on the back side of the building by the Fire dept. is available to anyone needing special accessibility (wheel chair, crutches, etc. ) to the facility. Just ring the door bell on that side or call us 474-7043 and someone will let you in. Thank you.

    • For medical appointments: Students should call SHCC by phone, at which point, you will be screened for recent travel and other symptoms such as fever, cough and/or shortness of breath. Medical providers will be able to give proper guidance on next steps during this telephone screening time. Starting Thursday, March 25,, from 1-2 p.m., the medical providers will be available via Zoom for Q&A sessions to help answer questions that you may have.

    • For counseling appointments: We will be providing telehealth services for students via SecureVideo starting Monday, March 23. If you currently do not have an appointment, we ask that you call by phone in order to schedule one. As your appointment day gets closer, you will receive an email with instructions on how to access the video session.

  • UA Museum of the North: Open 10 a.m.-7 p.m., Wednesday-Saturday. Please visit the UAMN website prior to visiting to review safety measures.

  • Wood Center Food Pantry:

    • On-campus students can receive a box of groceries worth $25 each week by filling out this form. Boxes are dropped off at Hess Rec on Wednesdays, and students will receive an email when they are ready.

    • Off-campus students will receive a $25 gift card to purchase groceries from their selected grocer by filling out this form.


What additional precautions are in place at UAF dining facilities?

Dining facilities have a variety of additional safety measures in place:

    • Dining employees will be screened daily.

    • Seating areas, dining halls, lines, retail areas, kitchens and other areas will be arranged to ensure 6 feet of physical distance between people.

    • Hand-sanitizing stations will be available.

    • Mobile ordering and pick-up options will limit customer wait times

    • Self-serve stations will become pre-packaged or served stations.

    • Dining facilities will use single-serve and single-use condiments and dishware.

Additional operational adjustments may be made during the academic year, based on the latest health and safety guidance from the Centers for Disease Control and state, local and University of Alaska policies.

Which dining locations are open?

Food service is available during the spring semester at Wood Center dining locations and Campus Cache and Subway in the MBS Complex. See hours for various dining locations.


How will students who live on campus in Fairbanks isolate if they become sick?

In Fairbanks, Stevens Hall will be used to house students who are in isolation. Students will move from their normal room to a room in Stevens Hall until they are medically cleared. Meals will be delivered to students temporarily staying in Stevens Hall and virtual resources will be offered to help them stay connected. More up-to-date information will be posted on the UAF Residence Life COVID-19 information page.

More housing FAQs

UAF Faculty

When faculty members have to stay home, what options are there for contacting students other than email. Is text messaging available?

Texting is available via Nanook Navigator. See Nanook Navigator texting instructions (PDF). Faculty members should make it clear to students that they must opt-in to receiving messages from Nanook Navigator.

More faculty FAQs

UAF Employees


My department already has an approved mitigation plan on file. Will that plan need to be rewritten now that there’s a general UAF-wide plan?

No. However, if policies and guidance changes, you may need to update your plan.

My department requires a mitigation plan that is much more detailed than the UAF-wide plan. What is the approval process for a plan that’s customized for a department’s needs?

Mitigation plans that are more detailed or restrictive than the standard plan should be reviewed and approved within your department and then submitted to your vice chancellor for approval.

Will the UAF-wide plan cover research operations such as field work, travel and specific projects?

No. You still need to develop research safety plans. You should continue to work with your dean, director or the vice chancellor for research on the development and approval of research safety plans.

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