Text & Email Alerts and Screening Question Override

  • Under the "Alert Settings" tab, set up Health Screening alerts via email and/or text message by selecting "Create New Alert"

  • Now, build out your Health Alert by creating the alert name (ex. Day Shift Alert, Night Shift Alert, Memory Care Kiosk), and then select which kiosk(s) apply to this alert. Selecting the kiosk name is helpful if certain staff only need to be alerted for specific kiosk(s). Then select "mobile" to enable mobile alerts. Next, select what would trigger this alert: anyone flagged during the sign in or sign out survey, a high body temperature, and/or any person who answers a screening question.

  • Next, you'll want to choose the time frame that you want the alert sent during and who you want receiving this alert and how (text message, email or both).

  • Additionally, you can allow the phone number of a staff member who received the alert to act as the "Override Code" to allow a visitor to complete a sign in who answered "Yes" to any screening questions. Once the popup message is displayed on the kiosk, select the "OVERRIDE" option and enter in the staff phone number and their name. Your overrides will be shown on the Health Screening Report.

  • Click save to enable this Health Screening Alert.