Last Updated: February 2026
At Sedra Real Estate, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our app, website, and services (collectively, the "Platform"). By using the Platform, you agree to these practices.
1. Information You Provide:
Personal information: full name, date of birth, ID number
Contact information: phone number, email, home address
Financial information: payment details, bank account info, transaction history
Property preferences: property type, budget range, number of rooms and bathrooms
Correspondence: messages and inquiries sent to the Platform or sales agents
2. Automatically Collected Information:
Device information: device type, operating system, device identifiers
Usage data: pages visited, features used, search history
Location data: approximate location based on IP address
Cookies & tracking technologies: session data, preferences, analytics IDs
We use your data to:
Create and manage your account
Process bookings, payments, and installment schedules
Provide properties that match your preferences
Communicate regarding inquiries and bookings
Send notifications about new projects, offers, and updates (with your consent)
Improve the Platform and our services
Comply with legal obligations
Detect and prevent fraud and security threats
We do not sell your personal information. We may share your data with:
Sales agents: to assist with property inquiries and transactions
Payment processors: for secure payment handling
Service providers: for notifications, analytics, and hosting
Legal authorities: when required by law or to protect our rights
Business transfers: in case of mergers, acquisitions, or asset sales
We implement appropriate technical and organizational measures to protect your data:
Encryption during transfer and storage
Secure login with OTP verification
Regular security updates
Access control management
We keep your information as long as your account is active or as needed to provide services. You may request account deletion, subject to legal obligations.
Access your personal data
Correct or update your data
Request deletion of personal data
Withdraw consent for marketing communications
Disable notifications on your device
Request a portable copy of your data
The Platform is not intended for anyone under 18. If we discover data from a minor, we will delete it immediately.
We may update this Policy from time to time. Continued use of the Platform after updates means you accept the new Policy.
Address: Al-Rifai Tower, 3rd Floor, International Hospital Street, Eastern Corniche, Sohag, Egypt
Phone: +201070000578
Email: sedrarealstate@gmail.com