Higher
Course Overview
The Higher Administration and IT course enables learners to understand the importance of administration and to embrace and use IT in administration-related contexts. The course lays foundations for lifelong learning and a successful working life. The course will develop successful learners and confident individuals who achieve through participating in engaging, motivating and relevant learning experiences in real life administration context. This will also develop confident individuals who derive satisfaction from engaging in practical activities relevant to the world of work and from having their achievements and skills recognised. The course will also develop responsible citizens who actively participate in the work of the class, become aware of issues affecting society, such as the impacts of IT, and take on administrative tasks as well as effective contributors who share their views with others, effectively contributing to group tasks and supporting their peers whenever appropriate.
Administrative Theory & Practice: Learners will be able to deepen their skills and knowledge of time and task management strategies. They will also be able to descirbe and explain characteristics of effective teams, workplace legislation and how modern IT has had an impact on working practices. This unit will also provide learners with a sound understanding of good custoemr care and the consequences of bad customer care.
IT Solutions for Administrators: Learners will tackle complex functions and formulae that can be used in spreadsheets and learn how to manipulate information to aid analysis in the form of charts and graphs. Learners will know how to create relationships in databases and manipulate the information using advanced functions. Learners will then turn this information into detailed forms and reports. Learners will also know how to use complex functions in word processing applications to edit large documents and to import, export and merge data from other software applications into the word document.
Communication in Administration: Learners will gain a better understanding of different methods of communication and whenit is most appropriate to use them. Learners will be able to identify potential barriers to communication and what can be done to overcome them. This unit also shows how information should be managed efficiently, while maintaining its security and confidentiality.
Homework
You will receive homework on a regular basis. This may consist of completing an exercise started in class, completing a homework sheet or revising for an assessment or undertaking research/investigation work in preparation for organising an event.
Assessment Approaches
Course assessment at Higher:
Course Assessment: Assignment – 70 marks (58%)
Question Paper: 50 marks (42%)