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- Now also available for Parents & Students Too - Input Technology Needs or Concerns!!


Troubleshooting/Advised Work At Home Reqs

*** Based on inconsistencies w/Internet speeds/WiFi access, here's troubleshooting steps to run effective meetings and work as seamlessly as possible

1) 50 +/- mbps minimum upload speed (speedtest.net)

(though the specific reqs for many virtual meeting/conferencing apps are notedly smaller - this is largely dependent on devices/applications/nic-cards/streaming)

2) 100 +/- mbps minimum download speed

(dependent on how devices/applications streaming and a larger speed will likely help for multiple connections in farther reaches of your home from the network router)

3) Google Meets are preferred Virtual Meeting Method

(ZED is a Google Workspace for Education district and Google will be the denoted tool in relation to cohesiveness and availability with our systems - if a domain or vendor isn't a member district, tech request the domain so we can add them as a preferred entity for more seamless meetings/alerts)

4) If internet speeds are not applicable at remote location, please try connecting from within a physical Zumbro Education building

5) Hotspots, while a good temporary connection/fix, are nothing more than a cellular connection to your local cell tower with speeds that are the same as any cell phone in your area

(these are not designed to be a mainstay in lieu of local internet services or adequate streaming/virtual conferencing)

6) Network extenders are alternatives to get better signal in further reaches of your home/area

(sometimes even if your bandwidth is ok, a network extender will sometimes provide a more consistent connection as well, i.e. NETGEAR WiFi Range Extender EX5000)

7) Look at upgrading your WiFi/Router if supplied by/rented from your ISP/Internet provider

(the network standards 802.11 ac, 802.xx is constantly changing and upgrading....while a TV may last +/- ten years, expect 2-3 yrs from a network/wifi router)

8) Close out multiple tabs on your Chrome browser if resources are running low/slow processing

(having >5-10 tabs open can sometimes put a strain on your system especially if in a lower bandwidth setting)

9) Sign Out and then Shut Down your Chromebook anytime you are not actively using it or before you move locations

(The easiest thing to do, to hopefully clear any malware, bad extensions, pop-ups etc - is to sign out, power off, close lids, wait 30 seconds and power back on.)

10) If problems persist, please tech request right away - it'll take ten minutes to factory reset your device

(Just by resetting - updates and issues should be taken care of, as the operating system is designed to reset itself, but if not just let me know and I can certainly do a factory reset on your machine)

11) If speech or audio is not clear, try a usb-connected headset to your computer, i.e. iMicro Im320 USB Headset with Adjustable Microphone Noise Cancelling, Wired Headphones (i.e. $15.99)


1) Open your Google Account. You might need to sign in (username@zumbroed.org/students.zumbroed.org).

2) Under "Security," select Signing in to Google.

3) Choose Password. You might need to sign in again.

4) Enter your new password, then select Change Password.

5) If you have any issues or problems resetting your password please Tech Request us

1) Use at least 15 Character Passwords, (i.e. a memorable phrase or sentence), including big/small letters, numbers, punctuation (i.e. ILoveMy2Dogs22!)

2) Enable 2-Step Verification on your Google account as this provides much better security as there's rarely a chance that another person has your password AND your cell phone at the same time

3) Use upper case, lower case, symbols and numbers in your passwords (i.e. phrase or sentence)

4) Never reuse the same passwords - i.e. if your bank account(s) are the same as your Google account and someone gets your Google password, Then they've also got your bank account passwords and possibly others?! - This is especially important, say if a malicious hacker gets just one of your passwords, but then tries that same password automatically on 10,000s different websites (via a 'bot'/program) and finds which websites you've all used that same password - and now he's got your email password AND all your financial accounts/passwords?

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TROUBLESHOOTING - AUDIO/MICROPHONE

***** To Troubleshoot Your Speakers *****

1) open youtube on your computer

2) play a video to see if you can hear it fine or not

3) if youtube plays loud/clear enough then your speakers are working fine

***** To Troubleshoot Your Microphone *****

1) go to the website: "dictation.io"

2) Click Launch Dictation

3) Click Start

4) if your speaker works here, then it should work fine in Zoom

***** To Troubleshoot the student/client side *****

1) Ask them to use a pair of headphones and/or microphone/headset (i.e. iMicro SP-IM320 via Amazon etc)

TROUBLESHOOTING - CALLING FROM PERSONAL PHONES

***** Hide Your Personal Number *****

1) Using *67 prior to dialing a parent/outside number will make your cell number private or unknown, in the event you choose to hide your number for making outbound calls

2) Google Meet to make calls will show a random California based number as well

3) Sign up for personal Google Voice account to make calls that'll show a random Google number

4) Have parents leave messages at District Office, 507-775-2037, if wanting to contact faculty via phone

*** ENSURE YOUR GOOGLE CHROMEBOOK/SOFTWARE IS UPDATED

1) Click on the Clock in the lower right corner of your screen,

2) Then click settings (gear icon),

3) Then Click, About Chrome OS

4) Then Click, Check For Updates

5) Then it'll either update and click restart. . . or it'll say it's already updated,

How To's

Google Classroom/YouTube Search

Adjust YouTube Video Playback Speed: https://youtu.be/_SMxOkoRSRk

Meet/Recording Video: https://youtu.be/Msk-XK2W0Jw

Google Classroom Tips and Tricks for Teachers: https://youtu.be/qOUEP29MX58

Google Slides: https://youtu.be/9IfjUo1JOMs


YouTube.com => Click Filter at the Top & Play videos at a faster speed to research faster)

YouTube.com => Click Filter at the Top
Play videos at a faster speed to research faster)

Governor Walz' Public Address 03/25/20 14:00

- personally thought this was a nice summary of why we're doing what we are, w/social distancing - Stay Healthy, Take Care!! -RM/Zed Tech

https://www.facebook.com/GovTimWalz/videos/536202673961023/

View Tech Requests - Current (1st Tab) & Archived (2nd Tab)

ZED Staff & Faculty Techn... Requests ‎‎‎(Responses)‎‎‎

Click Here To Sign Out ZED Chromebooks -

- Physically obtain via your ZED Building Teachers

Mobile Cart Sign Out Form ‎‎‎‎(Responses)‎‎‎‎

Click Here To Sign Out ZED Microphone -

- Physically obtain via Janet or Jen at ZED District Office

District Staff Mic/Speake... Out Form ‎‎‎(Responses)‎‎‎

Submit all Technology Requests & Questions via Tech Request Link above

. . .Only email Ron as a last resort, as this helps to better track requests and problem areas.

TO SCREENCASTIFY/RECORD SCREEN

- (limited to 5 mins but it'll allow you to show specific steps or details and then copy/insert into email, Google Classroom, Drive etc)

1) Ensure you're logged into Google Chrome Browser, 3 Vertical Dots in upper right => Settings & Sign In

2) Then Click on the ScreenCastify Extension on top right of Chrome Browser (orange arrow with white camera icon)

3) Adjust settings as needed and click RECORD => it'll open a recordings tab/page when you click on the screencastify extension again to STOP recording