Five Dysfunctions provides a number of interesting lessons and insights into getting a high performance team started. Rick is available to lead a small team discussion - excellent for small business teams looking to energize the start of an innovative team. Receive a free pdf of Rick's complete analysis - put Five Dysfunctions in the subject line.
Author: Patrick Lencioni
Five Dysfunctions is written as a leadership fable in the first section and then presents the fundamentals in the second section. This works very well as it gives the reader a great perspective on the utilization of the tools presented by the author in the second part of the book.
teamwork - remains the ultimate competitive advantage, both because it is so powerful and so rare - if you get all the people in the organization rowing in the same direction you could dominate any industry, in any market, against any competition at any time - however, teams are inherently dysfunctional because they are made up of imperfect human beings - success comes only for those groups that overcome the human behavioral tendencies that corrupt teams and breed dysfunctional politics within them.
* new CEO for the first two weeks spent time talking with employees, walking the halls, silently observing as many meetings as possible - realized tension was high and meetings slow and uninteresting with few real exchanges
* used a series of two day executive retreats to build executive team
* moments of truth are best handled face to face
* single priority - getting their act together as a team
* ok to disagree as long as the exchange is face to face - don't ever slam a teammate when that person isn't in the room
* a fractured team is just like a broken arm or leg - fixing it is painful and sometimes you have to rebreak it to make it heal correctly - the rebreak hurts a lot more because you have to do it on purpose
* started first team meeting stating that there will be changes - very possible that some won't find the new company the kind of place where they want to work - and that's ok - not a threat - just a realistic probability
* everything the executive team does at the off-site is about one thing only - making the company succeed - repeated that purpose as the opening statement every day for every off-site
* ground rules for meeting (a) be present (b) participate - be fully engaged in whatever we're talking about
Rick has further analysis on each of the five dysfunctions and the positive model for team building. Receive a free pdf of Rick's complete analysis - put Five Dysfunctions in the subject line.