Privacy Notice

Last updated 2018-05-25

YarCom® Inc. adopts this Privacy Notice describing processing of your personal data as a:

·      visitor of our websites, email, or social media;

·      customer;

·      potential customer; or,

·      user of our products or services.

    Within the European Union (EU) or European Economic Area (EEA), the General Data Protection Regulation (GDPR) applies from May 25, 2018.

1.     Introduction

a.     YarCom values your privacy. Our goal is to provide a high level of protection in all processing of your personal data.

b.     YarCom is the data controller and responsible for any processing of your personal data.

c.     Contact YarCom’s privacy officer if you have any questions about this notice

d.     Contact YarCom’s privacy officer if you wish to exercise any of your rights described in this notice.

e.     YarCom uses Google GSuite to host our web presence, websites, email, data store, etc. YarCom relies upon Google to provide privacy of YarCom data within the GSuite product. See Google’s GSuite privacy notice:  

2.     Personal Data Processing

a.     General 

    i.     'Personal data' means information which, directly or indirectly, may refer to you as an individual. Personal data examples include name, email address, contact details, digital certificate metadata, IP address, and user behavior.

    ii.     Personal data processing refers to any action YarCom or a third party that YarCom may engage takes with your personal data. Personal data processing examples include collection and storage.

    iii.     YarCom may only process your personal data for stated purposes. YarCom may not process your personal data for any purpose that goes beyond our stated purposes.

    iv.     See Google's GSuite Cookie Notice for how we handle cookies.

b.     Websites, Email, and Social Media

    i.     YarCom may process information you have volunteered, such as name, address, telephone number, e-mail address, or digital certificate metadata. We only collect this personal data which you voluntarily provide when you choose to contact us.

    ii.     YarCom does not operate any mailing lists or other email distribution systems, such as when you sign up for a regular newsletter, promotions, or targeted marketing.

    iii.     YarCom may also automatically receive and store information from your web browser, such as IP address, language, preferences cookie information, the pages you visit, or log files via Google’s GSuite services that host YarCom’s web pages, email etc.

    iv.     YarCom may use and store your personal data to respond to your requests regarding our products and services.

    v.     YarCom may use your personal data to improve the content on our websites and the services.

    vi.     YarCom may use your personal data to track and prevent abuse of our websites and services.

    vii.     YarCom may develop anonymous usage statistics via tools provided with Google’s GSuite services.

    viii.     Legal ground: YarCom may use your personal data:

1.     in performance of a contact where you request services or information via our websites, email, or social media;

2.     in another legitimate processing interest, such as for improving our services and our website content;

3.     for prevention of fraud and abuse; and,

4.     for statistical purposes.

    In cases where we require your consent for any of the above purposes, YarCom will obtain such consent before we process your personal data for such purpose. If you withdraw your consent, that will not affect the lawfulness of processing based on your consent before your withdrawal.

    ix.     YarCom deletes collected personal data when we complete the purpose of the processing. We may retain some of your personal data information for the duration required by applicable tax, accounting, cyber security, or other statue or regulation.

    x.     Google’s GSuite’s Cookie Notice includes retention periods in respect of cookies that Google uses while hosting our website and email services.

c.     Customers buying our products or services or potential customers.

    i.     When you are a customer buying our products or services, or a potential customer inquiring about our products and services, YarCom may process information you have volunteered, such as name, address, telephone number, e-mail address, digital certificate metadata, or product or service you purchase or request.

    ii.     Legal ground: YarCom may use your personal data:

1.     in performance of a contract where you request products, services, or resources;

2.     in another processing legitimate interest, such as for improving our services and our website content;

3.     for prevention of fraud and abuse; or,

4.     for statistical purposes.

    In cases where we require your consent any of the above purposes, YarCom will obtain such consent in writing before we process your personal data for such purpose. If you withdraw your consent, that will not affect the lawfulness of processing based on consent before your withdrawal.

    iii.     YarCom deletes collected personal data when we complete the purpose of the processing. We may retain some of your personal data information for the duration required by applicable tax, accounting, cyber security, or other statue or regulation.

    iv.     Google’s GSuite’s Cookie Notice includes retention periods in respect of cookies that Google uses while hosting our website and email services.

d.     Users of our products and services

    i.     We collect personal data such as name, address, phone number, e-mail address, payment information, designation and other information which you voluntarily provide.

    ii.     We use the personal data collected to:

1.      provide you with the services/products;

2.     respond to your requests;

3.     handle support cases regarding products and services;

4.     improve the support/services; or,

5.     develop anonymous usage statistics.

      iii.     Legal ground: YarCom may use your personal data:

1.     in performance of a contract where you request services or resources through our websites, email, or social media;

2.     in another processing legitimate interest, such as for improving our services and our website content; or,

3.     for prevention of abuse and statistical purposes.

    In cases where we require your consent any of the above purposes, YarCom will obtain such consent in writing before we process your personal data for such purpose. If you withdraw your consent, that will not affect the lawfulness of processing based on consent before your withdrawal.

    iv.     YarCom deletes collected personal data when we complete the purpose of the processing. We may retain some of your personal data information for the duration required by applicable tax, accounting, cyber security, or other statue or regulation.

    v.     Google’s GSuite’s Cookie Notice includes retention periods in respect of cookies that Google uses while hosting our website and email services.

3.     Protecting your personal data

    YarCom protects your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage, by implementing appropriate technical and organizational security measures.

4.     Personal data disclosure restrictions

a.     YarCom may appoint external partners to perform tasks on our behalf, such as providing IT services, data analysis, or statistics.

b.     YarCom uses Google GSuite services to host our web presence, websites, email, data store, etc. YarCom relies upon Google to provide privacy of YarCom data within the GSuite product.

c.     Within and outside the EU/EEA, these third parties may be able to gain access to your personal data for performance of these services. To ensure a high level of protection of your personal data even with our partners, YarCom enters into agreements with companies that process personal data on our behalf.

d.     YarCom takes safeguards with using partners outside the EU/EEA, such as signing agreements that include the standardized model clauses for data transfers adopted by the EU Commission and which may be available on the EU Commission's website.

e.     YarCom may disclose your personal data to police, tax, or other public authorities when law, regulation, or public authority decision requires YarCom to disclose such data. We will not disclose your personal data to any extent other than required by law or regulation.

5.     Your rights, including your right to file a complaint.  

Under applicable data protection legislation, you are entitled, at any time, to:

a.     request access to your personal data that YarCom processes;

b.     have YarCom correct any erroneous personal data;

c.     request that YarCom stop processing and delete your personal data;

d.     request that YarCom’s restrict our processing of your personal data;

e.      exercise your data portability rights;

f.      withdraw consent to particular processing (where YarCom received your consent); and,

g.     object to YarCom’s processing of your personal data.

    Contact YarCom’s privacy officer via the contact information listed below. You may, at any time, file a complaint with the United States Federal Trade Commission or other applicable data protection authority if you consider that YarCom has processed your personal data in contravention of applicable data protection legislation.

6.     Data controller and contact details.

a.     Data Controller.  

YarCom is the data controller for all processing activities covered by this Privacy Notice.

b.     Privacy officer contact details.

    i.     Email: privacy@yarcom.com

    ii.     Phone:  +1 512 703 0562

    iii.     Postal: YarCom Inc., Attn: Privacy Officer, 8127 Mesa Drive, Suite B206-318, Austin, TX 78636-8632 USA

7.     External links.  

    YarCom’s websites may contain links to external websites that we do not control. If you use a link to reach an external website, YarCom encourages you to review the external site’s privacy policy before providing any personal data.

8.     Changes to our privacy notice.  

    Occasionally YarCom may, at our discretion, make changes to this Privacy Notice by making new versions available on our website. YarCom encourages you to visit our website's “Privacy Notice” section to learn of any updates. Please read this notice carefully.

9.     E-mail confidentiality notice

See:  E-Mail Confidentiality Notice