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School Purchase Intentions
10-09-2018
Its coming to the end of the term and the IT team are starting to receive requests for IT equipment in preparation for next year. A survey has been sent out to all principals to capture the intentions of these purchases. It will also help coordinate a group purchase of common equipment.
If you haven't completed the survey , we highly recommend you do

 
Link to IT Purchasing Survey

Regards,
The IT Support Team 


NAPLAN Online
04-09-2018

NAPLAN Online is here once again, and IT has been busy last week and again this week helping schools switch their devices over to the NAP Locked Down Browser, working with teachers to get sessions up and running, and dealing with devices that have decided not to behave.

If you do have a NAPLAN Online session scheduled for this week and haven't spoken to the Service Desk on (02) 6937 0040 to let us know, please do so as soon as possible so we can make sure everything is switch on and ready to go when you are.

Regards,
The IT Support Team


Team Movements Week 3
06-08-2018

Bruce and Lance are attending the CEnet Operations Group meeting in Bathurst on Tuesday, Wednesday and Thursday.
The Video Conferencing Roll out continues with Phil, Corey, Andrew and Matthew in the south of the Diocese. Finally, Simon will be visiting Henschke Primary on Tuesday.

Regards,
The IT Support Team


Video Conferencing Rollout
31-07-2018

The Video Conferencing Roll out has begun.

The IT Team will be visiting Schools over the next 2 Weeks to install and configure the Video Conferencing setup.

Regards,
The IT Support Team


Oliver - Support Details
17-07-2018

Oliver Portal:  https://softlink.force.com/oliverv5 
Email: support@softlinkint.com
Phone: 1800 777 037

Your Oliver v5 Community Portal includes a number of free learning resources including training videos, recorded webinars and tips and tricks. You can also submit support tickets, search help articles and communicate with other members of the Community.

Regards,
The IT Support Team


Corey - New Service Desk Operator 
18-06-2018

This week we welcome Corey Murray as the new Service Desk operator. He will be starting to respond to service requests and available on the phone. Welcome Corey! Good luck in the hot seat!

Regards,
The IT Support Team



Video Conferencing 
25-05-2018

YAY the video conferencing project is now underway and is planned to be completed by the middle of term 3. 

There will be contractors visiting each school in two phases; the first to install cabling/TV brackets and the second to mount TV's and finish the final configuration. 

Regards,
The IT Support Team



Do you have any broken devices?
Do you have any broken devices? Let us know.

If you have any laptops, desktops, chromebooks,  or any computer gear, let us know. We can arrange for repairs over the school holidays and have them spick and span by the start of term.

Do you have any dusty old computers rusting away in the back cupboard of the back storeroom? Send them in and we can send them off to recycling, and you can use those dusty spaces again.

Regards,
The IT Support Team