Noom is a wellness technology company with a mission to help people live happier and healthier lives. Using cutting-edge hardware and software technology, our products help keep you motivated to stay active and live a healthier lifestyle. Our applications provide motivation and guidance through weight loss programs, and allow you to track your weight changes, log your food, and record your exercise.
Your privacy means everything to us, and none of your information is shared with anyone unless you want it to be. If you have any concerns about your privacy or your data’s security, we always happy to listen and make sure you feel comfortable using Noom products and services.
Information We Receive and How We Use It
Here's all of the information that our servers in the cloud receive about you and what we do with it. We do not sell, share, or rent any of your personal information with third parties without your permission.
Weigh ins, Food diary, Exercise log, Noom score, Profile information
This information is used to provide a better customized Noom experience for you and to continually improve how well Noom weight loss works for you. For instance, if your Noom score is awesome except for goals relating to dieting, we'll try different approaches to see if you'd prefer a different diet or something else. The second use of this information is your Permanent Account: if you set one up and you lose your phone or switch phones, your data will be safe and sound; additionally, you can also use this feature to access your data from multiple devices. And lastly, anonymized information can also be used in large-scale medical studies so we can continue to validate the effectiveness of Noom; your personally identifying information will never appear here.
We need your email address to set up a Permanent Account so that we know it's really you retrieving your data. If you also opt-in to receiving emails from Noom, we will occasionally send you emails with weight loss tips or special offers. We do not share your email address with third-parties.
Since we use Google Checkout and the Google Marketplace, we do not have any information about your payment instruments and we will never charge you without you knowing about it first.
All communications with our company will only be used to help improve our customer support services and enhance our products. Your contact information is never shared with anyone else.
Medical DisclaimerContent found in WorkSmart Labs products are for informational purposes only and is not intended to replace the relationship with your physician or other medical provider. We are not a licensed medical care provider and have no expertise in diagnosing, examining, or treating medicalconditions of any kind, or in determining the effect of any specific exercise on a medical condition. You should always consult a physician before starting a fitness program, changing your diet or if you have any questions regarding a medical condition. Never disregard professional medicaladvice or delay in seeking it because of something you have read in WorkSmart Labs applications. WorkSmart Labs requires that you consult with your physician before following any training instructions you receive through our applications. Not all exercises or activities described in our applications are suitable for everyone. You should understand that when participating in any exercise or exercise program, there is the possibility of physical injury and/or death. If you think you may have a medical emergency, call your physician or 911 immediately. If you feel discomfort or pain, immediately stop the activity causing such discomfort or pain. WorkSmart Labs products should not be used by people who have Type 1 diabetes or other adverse medical or nutritional conditions. By using WorkSmart Labs products, you represent that you have received consent from your physician to participate in the programs, workouts, and exercises described in WorkSmart Labs products. We are not responsible for any health problems that may result from training programs, products, or events you learn about through our products. If you engage in any exercise program you receive through the Website you agree that you do so at your own risk and are voluntarily participating in these activities.
Changes to this Policy
If we make any changes to this policy, we will let you know at our Help Center. These are principles that we believe in pretty strongly, so the spirit of this policy won't change, but if we forgot something, or add new features that need some clarification, we'll let you know here.