Programs


 
 
 
Leadership TEC upcoming events
Check for upcoming events and availability

Sales Professional Development (Part I)

Online - Self Paced up to 30 days to complete. Certificate of completion issued.

Investing time for maximum return (1 hour)

The Time Tactics Process, setting goals for time management, using a time log, lack of self-management, lack of control over the work environment, handling time wasters, the action plan and advanced time management tactics.


Keep them calling…Providing superior customer service on the telephone (2.5 hours)

This course addresses: Polishing phone performance, Creating positive phone relationships, The basics of phone performance, Communicating with style, Effective voice messaging, Handling angry callers effectively, Abusive callers and other challenges, Action plan: Setting goals


Quick start training camp – Turning on your new salespeople (1 hour)

A fast track guide to selling across the life-cycle including arrival, selection, decision-making and purchasing periods of selling. GREAT GUIDE for new sales personnel to help them become productive very quickly.



DiSC Sales Profile
8 Dimensions of Leadership (Book) - Professional reading

Leader Professional Development (Part II)

Online - Self Paced up to 30 days to complete. Certificate of completion issued.


Hiring the right talent for your business (2.5 hours)

Hiring the right talent for your organization is critical to your long term success. Knowing the attributes for success for each position and then aligning the candidates with those clearly defined attributes will help determine fit, performance and job satisfaction. In this course we cover the impact of talent selection, how to understand your functional and technical needs, relevant interviewing methods, legal issues, and how to hire for retention.


Ready to recruit (0.75 hour)

The importance of constant recruiting, sources and strategies of recruiting. This course is divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Supporting resources include printable recruiting worksheets. Practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Handling terminations with care and control (0.75 hour)

Overview of handling terminations, Handling termination with Care and Control, Preparing for the termination discussion, Conducting the termination meeting, Following up after a termination meeting, Handling difficult situations in termination meetings, Putting Care and Control into action"



Work of Leaders Profile
Work of Leaders (Book) - Professional reading


Sales Associate

Online - Self Paced up to 30 days to complete. Certificate of completion issued.

Investing time for maximum return

The Time Tactics Process, setting goals for time management, using a time log, lack of self-management, lack of control over the work environment, handling time wasters, the action plan and advanced time management tactics.


Keep them calling…Providing superior customer service on the telephone

This course addresses: Polishing phone performance, Creating positive phone relationships, The basics of phone performance, Communicating with style, Effective voice messaging, Handling angry callers effectively, Abusive callers and other challenges, Action plan: Setting goals


Quick start training camp – Turning on your new salespeople

A fast track guide to selling across the life-cycle including arrival, selection, decision-making and purchasing periods of selling. GREAT GUIDE for new sales personnel to help them become productive very quickly.



DiSC Sales Profile
LEAP: Leadership that is Efficient, Appropriate, and Practical (Book) - Professional reading

 

 



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