Your Questions



Q1.

When is the Centre open?

A.

The Ofsted registered Nursery is open for all children (3 months to 5 years) from8:00am to 5:00pm Monday to Friday. Various sessions are available to meet the needs of our families. For children aged 3 and 4 years, in receipt of the Nursery Education Grant, 2 year funded children and children aged 3-4 years with additional needs who have been referred by the local authority the funded sessions run as follows:

Morning sessions 9.00-12.00pm

Afternoon sessions 12.30-3.30pm


TOP


Q2.

How much does it cost to send my child to the Centre?

A.

Fees are £5.65 per hour (minimum 4 hours set sessions).

A £100 deposit is required to secure a place but it is refunded on leaving. Government funding is available for children from the term after their 3rd birthday in the form of the Early Education Grant. The Local Authority fund children with additional needs for 5 three hour sessions. Some families are also able to access 30 hour funding if eligible. 

Unfortunately we cannot offer any reductions for illness or holiday because of staff costs. 7.45am start (by arrangement) add £5.15 per session. For an 8:00am start with breakfast add £3.83 per session. 

We also accept vouchers which some employers provide to help with childcare costs e.g. Computer Share Vouchers, Edenred, Sodexo. Late payment of fees is embarrassing for all concerned. Continued late/non payment will result in your child losing their place. Please contact us if you find yourself in difficulty with payments and we will try our best to come to a suitable arrangement. Four weeks notice is required in writing for your child to leave or to reduce or change sessions.

TOP


Q3.

How can I pay?

A.

By cash, debit card, cheque or vouchers.

TOP


Q4.

Who is allowed to collect my child from the Centre?

A.

Parents/carers must arrange with the office at time of admission who is to pick up their child. We require a photograph of all people who may possibly collect your child.

TOP


Q5.

Do children have a drink?

A.

As a part of our ‘Healthy Schools’ agenda children are provided with fresh water in their classroom environment. Milk is also available, as well as fruit or another healthy choice of snack.

TOP


Q6.

Where can I park my car when I bring my child to the Centre?

A.

There is sufficient parking available in Battenburg Avenue or St Chads Avenue in the front and back of the Centre. Unfortunately we do not own the car park at the back of the Centre, but you may park there for dropping off.

TOP


Q7.

Should I keep my child home if they are unwell?

A.

Yes please.

A nursery is not the best environment for a child who is unwell, please keep your child home to avoid your child being very unhappy and also from spreading any little bugs they may have.

If your child has sickness and/or diarrhoea they must stay home for a period of 48 hours clear of the last time they visited the toilet, or their nappy.

TOP


Q8.

What happens if my child becomes ill at the Centre?

A.

On admission to the Centre you will be asked to leave us contact details for yourself and an emergency contact number, this is a number we can use if we cannot contact you. (Family member or friend).

A member of staff will contact you if necessary and if we cannot contact you, we will phone the emergency contact number. Your child will have to be collected as soon as possible.

We will keep your child comfortable until you arrive. If at all necessary a member of staff will take your child to the hospital.

TOP