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Browser Settings

IBM Supported Browsers for Cognos 10:
  • Internet Explorer - 7, 8, 9, 10*, 11*
  • Firefox - ESR 24 or ESR 31
  • Safari 5, 6 - report view only from OS X/Unix
  • Chrome - 32

*Versions 10 and 11 are only supported with compatibility view.

**Safari with Cognos 10.2 has a known bug related to Excel. Follow this link for details.

See attached word doc (Cognos 10 Browser Information and IE Settings(1).docxat the bottom of this page for complete instructions on setting up the different browsers. 

To open MHT files generated by Cognos, users must have the XML HTTP 3.0 add-on enabled in their IE session.  To check, go to Tools -> Manage Add-ons.  You should see this under Microsoft Corporation.

Browser Setup for Cognos 10.2 (initial login)

Logging into Cognos 10.2 for the first time may yield unexpected results with the standard look and feel. 

Correcting this may be as simple as clearing your browser cache. Follow these links for instructions to clear the browser's cache:

Internet Explorer (IE)