Service Desk Walk-In Support Hours

Service Desk Walk-In Support Location

Service DeskWalk-In Support is located in the Z. Smith Reynolds Library on the main floor of the Wilson Wing.  To find parking on campus, please see our Parking Map.
  • Service Desk phone support (including assistance through ResolveIT and e-mail) is available Monday through Friday, 8:00am-5:00pm except during University Holidays and other closings.
  • Backup your data before you bring the ThinkPad to the Service Desk.
  • Your WFU ID card is required for picking up the ThinkPad.
  • During University delays or closings due to inclement weather, the Service Desk will be unavailable for phone support.  However, limited walk-in services are available in our Walk-In Support if the Library is open and on-campus student employees are available to staff Walk-In Support.