University of Minnesota Graduate Medical Education
2019-2020 Program Policy & Procedure Manual

Department of Surgery
Division of Plastic & Reconstructive Surgery
Independent & Integrated Residency Program


The Institution Manual (http://z.umn.edu/gmeim) is designed to be an umbrella policy manual. Some programs may have policies that are more rigid than the Institution Manual in which case the program policy will be followed.  Should a policy in a Program Manual conflict with the Institution Manual, the Institution Manual will take precedence.

i.  Introduction/Explanation of Manual

This Program Manual is designed to provide specific policies relating the to the Plastic & Reconstructive Surgery Independent & Integrated Residency Programs.

Residents are expected to review this manual completely at the start of training, and use this as a reference guide for questions that come up throughout the course of training. Policies pertaining to only certain years will be designated by program abbreviation (Ind. or Int.) and
Resident Level (RL).

Due to the large number of topics covered within this manual, we understand that you may find errors, broken links, and out of date information. Please notify the program coordinator any time you find something that should be updated. Major changes (e.g. changes to policies) will be emailed out, however minor changes (e.g. grammatical errors, link updates, etc.) will be changed without notification.

ii.  Department Mission Statement

Department of Surgery Mission and Vision

iii. Program Mission Statement

The Plastic Surgery Residency Program strives to achieve excellence in research and education by ongoing outcomes measurements for all ACGME core competencies. Upon completion of the residency, all graduates will function independently, skillfully, and ethically, with a solid foundation to continue their lifelong development as Plastic Surgeons.

Residents will achieve competency in;
  • Patient Care, measured by direct observation in a variety of clinical settings. Residents will be allowed to function as effective and safe surgeons in all aspects of Plastic Surgery with independence, skill, and maturity.
  • Practice-Based Learning, achieved by repeated exposure to surgeries and improvement by evaluation of evidence-based information and use of the best-available knowledge.

  • Medical Knowledge, measured by direct observation of expert faculty, in-service scores, and eventual successful completion of the American Board of Plastic Surgery written and oral examinations.  The application of this knowledge allows our graduates to achieve optimal patient outcomes in all aspects of Plastic Surgery.

  • Interpersonal and Communication Skills, achieved by mentoring, and evaluated as residents move from novice to expert Plastic Surgeons in their interactions with staff, peers, and patients.

  • Professionalism, achieved by mentoring, and evaluated so graduates will always maintain continuity of care, responsiveness to clinical changes, availability, and practice with the highest ethical standards.

  • Systems-Based Practice, evaluated so all graduates become team members in the global health care system to achieve the best possible outcomes for their patients.

Contents

  1. 1 SECTION 1 - STUDENT SERVICES
    1. 1.1 Email
      1. 1.1.1 Email and Protected Health Information (PHI)
      2. 1.1.2 Proofpoint Secure Email Center
      3. 1.1.3 Email Signatures
      4. 1.1.4 Vanity Emails for Residents
    2. 1.2 Google Apps
    3. 1.3 Box Secure Storage
    4. 1.4 Internet Access
    5. 1.5 Mail
    6. 1.6 Makerspace
    7. 1.7 Pagers
      1. 1.7.1 Lost or broken pager
      2. 1.7.2 PageCopy
    8. 1.8 Privacy and Data Security Training (HIPAA) Training
    9. 1.9 Stock Content Library
    10. 1.10 Survey Tools
    11. 1.11 Technology Help Desk Services
    12. 1.12 Technology Repair Services
    13. 1.13 Tuition and Fees
    14. 1.14 UCard
    15. 1.15 URL shortening service
  2. 2 SECTION 2 – BENEFITS
    1. 2.1 ASAPS Resident Program Enrollment
    2. 2.2 ASPS Residents & Fellows Forum
    3. 2.3 Benefits
      1. 2.3.1 Guardian Individual Disability Policy
    4. 2.4 Childcare Access Map
    5. 2.5 Discounts
      1. 2.5.1 Fairview Employee Perks & Discounts
      2. 2.5.2 UMN Employee Perks & Discounts
    6. 2.6 Grants for Residents
      1. 2.6.1 Educational Materials
      2. 2.6.2 Surgical Loupes
    7. 2.7 Lab Coats
    8. 2.8 Laundry Service
    9. 2.9 Leave Policies
      1. 2.9.1 GME Leave Policy
      2. 2.9.2 Cross coverage in case of illness/disability, family emergencies, or fatigue
      3. 2.9.3 Health Leave & Medical Appointments
      4. 2.9.4 Vacation
      5. 2.9.5 Resident Leave Calendar
      6. 2.9.6 Resident Leave Form
      7. 2.9.7 Effect of Leave for Satisfying Completion of Program
    10. 2.10 Meal Cards
    11. 2.11 Parking
      1. 2.11.1 Motorist Assistance Program (MAP)
      2. 2.11.2 University Campus (East Bank)
      3. 2.11.3 Budget Charge Card
      4. 2.11.4 University Campus (West Bank)
      5. 2.11.5 UMMC, Fairview Night/Weekend Privileges
      6. 2.11.6 Other Hospital Sites
    12. 2.12 Pay Dates
    13. 2.13 Professional Liability Insurance
    14. 2.14 Public Service Loan Forgiveness (PSLF)
    15. 2.15 Reimbursement
    16. 2.16 Religious Accommodations
    17. 2.17 Resident Lounge (Mayo)
      1. 2.17.1 Exercise Room
      2. 2.17.2 On Call Rooms
    18. 2.18 Resident Room (DVRC)
    19. 2.19 Step 3 Exam
    20. 2.20 Stipends
    21. 2.21 Travel (Domestic)
      1. 2.21.1 Pre-Travel Instructions
      2. 2.21.2 Post-Travel Instructions
    22. 2.22 Travel (International)
      1. 2.22.1 Pre-Travel Instructions
      2. 2.22.2 Post-Travel Instructions
    23. 2.23 National Conference Policy by Resident Level
      1. 2.23.1 Int. RL1
      2. 2.23.2 Int. RL2
      3. 2.23.3 Int. RL3
      4. 2.23.4 Int. RL4, Ind. RL1
      5. 2.23.5 Int. RL5, Ind. RL2
      6. 2.23.6 Int. RL6, Ind. RL3
      7. 2.23.7 All years
      8. 2.23.8 Podium Presentation
    24. 2.24 Worker’s Compensation
  3. 3 SECTION 3 - INSTITUTION RESPONSIBILITIES
    1. 3.1 Mistreatment, Sexual Harassment, Discrimination
  4. 4 SECTION 4 - DISCIPLINARY AND GRIEVANCE PROCEDURES
    1. 4.1 Discipline, Dismissal, Non-Renewal (GME Policy)
    2. 4.2 Grievance Procedures
    3. 4.3 Work Group Promoting Academic Civility
    4. 4.4 Office for Conflict Resolution
    5. 4.5 Ombuds
      1. 4.5.1 Remediation
      2. 4.5.2 Probation
      3. 4.5.3 Resignation Agreements
    6. 4.6 Intimidation/Retaliation
    7. 4.7 Negative Behaviors: Professionalism
    8. 4.8 Sexual Misconduct
  5. 5 SECTION 5 - GENERAL POLICIES AND PROCEDURES
    1. 5.1 ACGME Program Requirements
    2. 5.2 ACLS/BLS/PALS Certification Requirements
    3. 5.3 Attending Physician Notification Guidelines
    4. 5.4 Clinical Competency Committee (CCC)
    5. 5.5 Dictation Expectations
    6. 5.6 Clinical and Educational Work Hours (formerly Duty Hours)
    7. 5.7 As of 7/1/19, the following changes have been made to align with Common Program Requirements.
      1. 5.7.1 Logging
      2. 5.7.2 Violations
    8. 5.8 Evaluation
      1. 5.8.1 Faculty
      2. 5.8.2 Resident (Formative)
      3. 5.8.3 Resident (Semiannual)
      4. 5.8.4 Resident (Summative)
      5. 5.8.5 Resident Advancement
      6. 5.8.6 Program Evaluation and Improvement
    9. 5.9 Pharmacy/Prescription Services
    10. 5.10 Fatigue Mitigation
    11. 5.11 Fitness for Duty (GME Policy)
    12. 5.12 Goals and Objectives for Teaching Medical Students
    13. 5.13 Hospital Sites
    14. 5.14 In Service Exams
      1. 5.14.1 ACAPS Educational Resources
      2. 5.14.2 All Residents
      3. 5.14.3 Int. RL1-2
      4. 5.14.4 Int. RL3
      5. 5.14.5 Int. RL4, Ind. RL1
      6. 5.14.6 Int. RL5, Ind. RL2
      7. 5.14.7 Int. RL6, Ind. RL3
    15. 5.15 Moonlighting
    16. 5.16 Needle Sticks & Blood Borne Pathogen Exposure (BBPE) Management
    17. 5.17 On Call Schedules
      1. 5.17.1 Holidays
      2. 5.17.2 NMMC
      3. 5.17.3 Regions Hospital
      4. 5.17.4 UMH 
    18. 5.18 Program Curriculum
      1. 5.18.1 Core Curriculum / M&M: Regions 
      2. 5.18.2 Core Curriculum: UMN
      3. 5.18.3 Craniomaxillofacial Trauma Conference: UMN
      4. 5.18.4 Grand Rounds (GME): UMN
      5. 5.18.5 Grand Rounds (Plastic Surgery): UMN
      6. 5.18.6 Grand Rounds (Surgery): UMN
      7. 5.18.7 Grant Writing Group
      8. 5.18.8 Hand & Upper Extremity Conference: Regions
      9. 5.18.9 Industry Events: Off-site
      10. 5.18.10 Journal Club: Regions
      11. 5.18.11 Maxillofacial Trauma Cases w/ Plastics and ENT
      12. 5.18.12 M&M: UMN
      13. 5.18.13 Operative Preparation Conference: NMMC
      14. 5.18.14 Orthopaedic Grand Rounds: Regions
      15. 5.18.15 Research Meeting: Off-site
      16. 5.18.16 Research Meeting: UMN
      17. 5.18.17 Research Methods Conference: Regions
      18. 5.18.18 Research Methods Conference: UMN
    19. 5.19 Program Evaluation Committee (PEC)
    20. 5.20 Program Goals and Objectives
    21. 5.21 Scholarly Activity Expectations
      1. 5.21.1 Expectations by Year
      2. 5.21.2 External Funding Opportunities
    22. 5.22 Security/Safety
    23. 5.23 Supervision
      1. 5.23.1 Levels of Supervision
      2. 5.23.2 Faculty Responsibility for Supervision
      3. 5.23.3 Supervision at UMMC, Fairview & VAHCS
      4. 5.23.4 Supervision at NMMC
      5. 5.23.5 Resident Responsibilities for Patient Care
      6. 5.23.6 Progressive Responsibilities for Patient Management
    24. 5.24 Training/Graduation Requirements   
    25. 5.25 Transitions of Care and Hand-offs
      1. 5.25.1 Hand-off Checklist - University of MN Health
    26. 5.26 Visa Sponsorship
    27. 5.27 Wellbeing
  6. 6 SECTION 6 - ADMINISTRATION
    1. 6.1 Contact Information
      1. 6.1.1 Hospital Site Information
      2. 6.1.2 Surgical Administrative Center Contacts
    2. 6.2 GME Resident/Fellow Resources
    3. 6.3 Intranet
      1. 6.3.1 Fairview
      2. 6.3.2 University of Minnesota Physicians (UMP)
    4. 6.4 Confirmation of Receipt of Policy Manual


SECTION 1 - STUDENT SERVICES

Email

The University provides each resident with an email address at the start of training. The University assigned email account is the University's official means of communication with all residents. Residents are responsible for all information sent to them via their University assigned email account. Your @umn.edu account is considered "secure" and Protected Health Information (PHI) can be exchanged to other secure email accounts (e.g. @umphysicians.umn.edu, @fairview.org, etc.). To maintain the security of your @umn.edu account, you cannot set up mail forwarding to your personal (non-secure) email account (e.g. @gmail.com, @yahoo.com, etc.).

Email and Protected Health Information (PHI)

If it is essential to include confidential information within e-mail, restrict the amount of information to the minimum necessary to complete the purpose of the transmission and send it only to those with a legitimate need to know. In addition, follow these guidelines:
  • Subject Line: If an e-mail contains confidential information, type the word “PHI” or “Confidential” in the subject line so it is clear that the contents should be protected. Take measures to limit or exclude patient information or patient identifiers in the subject line since the subject line is readily viewable when an account is open on a desktop.
  • Identifiers: When able, exclude patient names, birth dates, and other unique identifiers so that if the e-mail is routed to an unintended recipient, it would be difficult or impossible for that person to determine the identity of the individual referenced in the e-mail. For example, if the e-mail is in reference to a situation that is very familiar to both parties, exclude unnecessary identifiers and communicate only the required information. If names and other identifiers are necessary for patient safety, you should include the identifiers and not take the risk of compromising patient safety.
If a patient would like to contact your @umn.edu address and your response may include PHI, you should inform them of the risks;
  • E-mail sent over the Internet can be intercepted by others.
  • If you receive e-mail at work, your employer may have the right to save and read your e-mail. Your Internet service provider may also have the right to save and read your e-mail.
  • If you share an e-mail account, others may see your e-mail.
  • A copy of an e-mail may be saved on a computer system even though you deleted it.
  • If an e-mail address is not entered correctly, the e-mail can be sent to people it is not intended for.
  • E-mail can be used to spread computer viruses.

Proofpoint Secure Email Center

This is a tool that enables users to send email that contain private information, including Protected Health Information (PHI), via a secure message reader. 
 
Sharing PHI via email is discouraged, but this feature is available for situations when email is the only available option to share PHI. Typically, these involve one-time communication with an individual, such as a patient.
  
Using UMN Secure Email Center
  • Sending Secure Email: Proofpoint Secure Email Center uses a software to secure email messages containing personal health information (PHI). To activate Proofpoint's encryption, simply enter "[phi]" or  "[encrypt]" (brackets included) in the subject line of your email. Doing so will secure the message regardless of its content.
  • Receiving Secure Email: Every time you are sent an encrypted email using UMN Secure Email Center, you will receive an email notification. This notification will include a link that takes you directly to a Proofpoint website. (Note: If it is your first time using Proofpoint, you will be prompted to set up an account.) To view a decrypted version of the message, simply log in to Proofpoint.
Using this feature ensures that the University is in compliance with the Health Insurance Portability and Accountability Act, which requires that patient personal health information (PHI) be secured.

For more information about sending or receiving emails using UMN Secure Email Center, please see the Secure Email Center Self-Help Guide.

Email Signatures

In an effort to establish consistency in the way we all share contact information with our audiences, an email signature standard has been developed. We have implemented this within University Relations and ask for your help in implementing this within your campuses, colleges, and units. Please note that this standard is based on email signature best practices and does not allow for the addition of graphics or images. 

Visit Our Brand: How to Convey It for email signature templates.

Vanity Emails for Residents


Based upon input from the Identity Management Office, incoming residents and fellow will no longer automatically receive vanity emails/internet ID’s as of 2018. Identity Management’s preference is that the vanity emails be reserved for staff and faculty. Once a vanity email is created, it can never be used by someone else, even if the staff/faculty/trainee leaves the University or graduates.  This creates a situation where vanity emails are becoming almost equivalent the auto-generated emails.


Residents/fellows will be able to request an updated email if they have a change in their last name, or if the auto-generated truncated email is inappropriate. They can call the technology help desk at 612-301-4357 or email help@umn.edu to request the change themselves.   


Contact Heather Woeste at gme@umn.edu with questions or concerns.

Google Apps

Through a partnership with Google, University of Minnesota students, faculty, and staff can access a suite of Google-powered communication and collaboration tools designed to enhance our ability to work together. The suite of applications available under the Business Associate Agreement with Google include: Gmail, Google Calendar, Google Drive, and Google Sites. Google Groups is also available, however users will be subject to certain controls to ensure that no Protected Health Information is contained in Google Groups.

You will not have access to other University Google Apps. This includes:

  • Google Hangout (includes Google Talk/Chat)
  • Google Analytics

If you are part of the University’s healthcare component and believe you have a business need to access Youtube/Hangouts/Analytics (the “Additional Google Applications”), please review and complete the AHC Google Apps Exception Request Form. Please keep in mind that access to the Additional Google Applications will not be permitted in the event your need would result in transferring, creating, maintaining, storing or otherwise making accessible any Protected Health Information (“PHI”). Also, please keep in mind that an exception for Youtube is only needed for those who need to post or edit content on Youtube.

Once the AHC Google Apps Exception Request Form is completed, it will be reviewed by the Privacy Office, AHC-IS and OIT Security. You may be contacted for additional information.

Additional information, including PHI and Google apps is available online at; https://hub.ahc.umn.edu/technology-information-systems/google-applications.

Box Secure Storage

Need a secure place to store projects involving Protected Health Information (PHI)? With Box Secure Storage, not only can you securely share files, you can also create, edit and review documents with others in real-time. Visit Box Secure Storage for more information.

Internet Access

The University of Minnesota offers WiFi networks to meet the needs of everyone who comes to campus. The University's WiFi covers the majority of campus buildings. You can explore WiFi coverage in specific locations through the interactive WiFi coverage map. The available University WiFi networks are:

eduroam - The fastest and most secure network on campus, eduroam is the preferred secure network at the University of Minnesota. This network is also available for visitors from other campuses that employ eduroam, who can use their own credentials from their institution to log in. Temporary access to eduroam is available to UMN guests when requested by a qualified member of the faculty or staff. Use your University internet ID and password to log on. eduroam is available at all University of Minnesota campuses: Crookston, Duluth, Morris, Rochester, and Twin Cities.

UofM-Guest - For guests and visitors at the University who do not need or do not qualify for a sponsored account.

Mail

Outgoing mail can be left in the appropriate bin in the Department of Surgery Duplicating & Mail Room, PWB 11-142 (across the hall from PWB conference room 11-157).

Incoming mail is collected by the program coordinator. Residents will be notified via email if they receive mail, with a scanned copy if possible. Mail that cannot be scanned/originals will be available for pick up at the program coordinator’s office (PWB 11-145B).

Journals must be delivered to resident's home address to ensure they are received in a timely manner.

USPS & Campus Mail address:
Mariah Ipsan
420 Delaware Street SE, MMC 195
Minneapolis, MN 55455

Delivery & Courier Service address:
Mariah Ipsan
Phillips Wangensteen Building, Room 11-145B
516 Delaware Street SE
Minneapolis, MN 55455

Makerspace

The Makerspace is a student-driven innovation lab with maker equipment located in the Bio-Medical Library at the University of Minnesota Twin Cities. We offer free access for UMN Twin Cities faculty, staff and students to our 3D printers, embroidery/sewing machines, robotics and other electronics. Our space is open to all UMN students. Not familiar with the equipment? No problem, this space is for you. Visit us and learn about our emerging technologies from your fellow students.

Pagers

The program coordinator supplies alpha-numeric pagers from UMMC, Fairview to the incoming residents at the start of their training. The number residents are assigned remains the same for the duration of their training. All U of MN faculty, staff, and resident pagers are alpha-numeric.
  • Pages sent numerically should be considered urgent and a call-back is expected. Alpha text does not usually require a response, unless indicated (e.g., Call me). Abbreviated text is used liberally. If in doubt, call the sender.
  • Keep devices at least 6 inches apart to avoid interference. Pagers carried too close to each other are prone to missing pages.
  • Batteries can be obtained from your Program Coordinator.

Lost or broken pager

Call 612-273-3000 (UMMC Operator) - they are available 24/7 and will assist you with getting a new pager.

PageCopy

PageCopy is optional service provided by American Messaging, which allows pages to be sent to your mobile phone as a text message. To opt-in, complete the request form. Notify the Program Coordinator if you'd like to opt-out at any time.

Privacy and Data Security Training (HIPAA) Training

The University of Minnesota provides online training courses to comply with HIPAA (the Health Insurance Portability & Accountability Act of 1996) regulations. Although the University’s data privacy and security training courses fulfill the training requirement contained within the HIPAA rule, they also provide the entire University community, including those who do not work with protected health information covered by HIPAA, with information about securing private University data. Residents will be assigned appropriate courses through MyU.

Stock Content Library

Free access to stock photos, video clips, and audio clips. Use them to improve a presentation or class project, enhance a video, add creative elements to marketing pieces and more.

Survey Tools

Qualtrics is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys. A range of features are available to meet both simple and complex survey creation and distribution needs.

Tableau provides data analysis and visualization software that can be used by non-technical staff. It allows anyone to easily connect to data in various formats and from various databases, create interactive analyses and dashboards, and securely share your findings with others.

Technology Help Desk Services

Supports both UMN-owned and personal devices. Chat, call, or email 24/7. No-charge, no-appointment-required walk-in services include:

  • Assess hardware and software issues
  • Consult on virus removal and password changes
  • Configure and support Email applications
  • Configure mobile device email
  • Troubleshoot ResNet connection problems
  • Support system-wide applications (e.g., Moodle)
  • Install VPN
  • Configure and troubleshoot WiFi network

Technology Repair Services

M Tech Repair Services are located in U of M Bookstores in Coffman Memorial Union;

  • Apple Repairs
  • PC Repairs
  • CPS Accidental Damage Coverage
  • Cell Phone Repair
  • Software Services

Tuition and Fees

Tuition and fees are being waived at this time. Residents enrolled in Graduate School pay tuition and fees.

UCard

Your student UCard may be used for:

  • After Hours Door Access (contact Program Coordinator if needed)
  • Authorized Secured Building Access (contact Program Coordinator if needed)
  • Computer Labs
  • Gopher GOLD
  • Passport Photos
  • Recreational Sports Center
  • TCF Checking
  • Ticket discounts
  • University Libraries

URL shortening service

z.umn.edu is available to anybody with a University of Minnesota X500 account.


SECTION 2 – BENEFITS

ASAPS Resident Program Enrollment

Residents must complete Aesthetic Society Resident Program Enrollment Form at the start of training to receive Aesthetic Surgery Journal. Return signed form to Program Coordinator for processing. Residents will be in the program until the completion date listed on their enrollment form.

ASPS Residents & Fellows Forum

The program coordinator will enroll residents in the ASPS Residents and Fellows Forum at the start of every academic year to continue receiving Plastic & Reconstructive Surgery Journal.

Benefits

The University’s Office of Student Health Benefits coordinates the benefits and enrollment for healthdentaldisability, and life insurance. The Office of Human Resources administers the flexible spending accounts and voluntary retirement options. Contact the Office of Student Health Benefits with questions or to request a printed copy of plan brochures or forms:

Phone: 612-624-0627 or 1-800-232-9017
Fax: 612-626-5183 or 1-800-624-9881
Email: umshbo@umn.edu

Guardian Individual Disability Policy

Your University-sponsored Guardian long-term group disability policy ends on the last day of the month you complete training. You have the opportunity to convert to a Guardian Guaranteed Standard Issue (GSI) policy. This means you can enroll in an individual disability policy regardless of any pre-existing medical condition. Up to 35% of residents and fellows would not be eligible for insurance as applied for without this provision. (As of January 1st 2020 if you applied for disability insurance with a carrier other than Guardian and are declined or given a modified offer within the last 5 years, you will no longer qualify for the $10,000 GSI offer. You would still qualify for a $4,000 conversion policy). This is a rare and valuable opportunity to obtain individual disability coverage that you can take with you regardless of where you are employed. You can apply for this individual long-term policy anytime during your training at the University of Minnesota, and up to 90 days after completion of your residency or fellowship.

Key benefits include:
  • You could receive benefits of up to $10,000 per month if you become disabled.
  • Student loan debt could be covered in addition to the $10,000 per month benefit.
  • A permanent discount of up to 30% is available (depending on your specialty).
  • The cost of individual coverage is guaranteed for the life of the policy.
  • Cost of living protection can be added to your coverage (optional benefit – additional premium applies).
  • Your retirement assets could be protected (optional benefit – additional premium applies).
  • Your individual coverage is fully portable, meaning it goes with you after you leave the University.
Additional information provided here: Disability Benefits. Contact your representative with questions; Joe Barwick (joe_barwick@fosterklima.com 612-746-2264)

Childcare Access Map

University of Minnesota researchers have developed a new online tool aimed at showing families’ access to childcare and early childhood education services across Minnesota. The site, ChildCareAccess.org, takes a family-centered perspective by mapping each neighborhood in the state.

Discounts

Fairview Employee Perks & Discounts

  • Health Club Discounts 
  • Tickets including;
    • Local attractions
    • Movie tickets
    • Broadway shows
    • Concerts & other special events
    • Sporting events
  • Gift & Dining Cards 
  • Bus Passes & Stamps 
  • Cell Phones & Plans, including;
    • Verizon Wireless offers a 22% discount on service plans of $34.99 or higher and 250 free text messages.
    • AT&T offers a 20% percent discount on service plans (not including iPhone 2G services). Discount is limited to two family members with a $9.99 monthly charge for additional lines. iPhone 3G voice and data plans are included.
    • Sprint PCS offers a 17% discount on new accounts.
  • Hotels & Car Rental 
  • Discounts for Medical Plan Members (residents not eligible)
  • Daycare Services & Discounts 
  • Pharmacy 

Visit https://intranet.fairview.org/Benefits/EmployeeDiscounts/index.htm for more details. You will be asked to log in with your Fairview username and password to access site.

UMN Employee Perks & Discounts

  • Minnesota Employee Recreation & Services Council (MERSC) Discounts, including;
    • Coupons
    • Theatres - Music - Museums
    • Sports Tickets
      Entertainment & Recreation
    • Auto Sales & Service
    • Education - Child Care
    • Event Services
    • Health & Wellness
    • Home Services
    • Professional Services
    • Retail & Restaurants
    • Travel - Hotels - Resorts
    • Employee Services Resources
    • Advertising Specialties / Awards
    • Event Services & Sites / On-Site Sales
    • Group Events / Consignment Tickets
  • U Card Faculty & Staff Checking
  • MetroPass
  • Technology Products, including
    • AT&T - Receive an 8% discount on your cell phone plan through AT&T
    • Sprint Nextel - Receive a 10% discount on your cell phone plan through Sprint Nextel
    • T-Mobile - Receive a 10% discount on your cell phone plan through T-Mobile
    • Discounts on Apple & Dell products (% varies)
    • Discounts on Software (e.g. Microsoft Office, Photoshop)
    • Discounts on Operating Systems
  • Discounted Tickets and Passes, including;
    • Movie Passes
    • Minnesota Zoo
    • Moose Mountain Adventure Golf
    • Minnesota Sea Life Aquarium
    • Minnesota Children's Museum
    • Water Park of America
    • Science Museum of Minnesota
    • Nickelodeon Universe
    • Vertical Endeavors
    • Additional seasonal offerings (e.g. State Fair, Renaissance Festival, Minnesota Wild, St. Paul Saints, etc.)
  • Travel: It is recommended that travelers use the University's U-Wide travel vendors for personal/business travel. Substantial cost savings accrue to the University when travelers use any of these contracts.
    • Delta airfare (Discounts start at 2% and are negotiated on an annual basis based on usage)
    • lodging
    • car rental

Grants for Residents

Educational Materials

The program provides a one-time $300 reimbursement toward academic book purchases or journal subscriptions not provided by the program, to be used during Int. RL3-6 and Ind. RL1-3.

Residents are expected to pay out-of-pocket for educational materials, and provide receipts to LuAnn Zeilinger (luann.m.zeilinger@healthpartners.com or fax to 651-254-2808) for reimbursement from Regions.

Surgical Loupes

The program provides one pair of surgical loupes to each resident at the start of Int. RL2 and Ind. RL1, with a target expense of approximately $1,200. Residents may work with the vendor of their choice.

If a resident requires surgical loupes prior to RL2, they may borrow 3M Nuvo Reader Protective Eyewear, +2.5 Diopter from the program. Contact the Program Coordinator to request this.

There are two options for paying for loupes; residents may pay out-of-pocket for their loupes, and provide receipts to LuAnn Zeilinger (luann.m.zeilinger@healthpartners.com or fax to 651-254-2808) for reimbursement from Regions. If using this method resident must follow steps for Reimbursement prior to purchase.

Or, residents may notify Program Coordinator to provide payment directly via Purchasing Card (business credit card).

Kevin Brennhofer
Designs For Vision
Regional Sales Representative
Cell: 651-734-8698
Office: 631-585-3300 or 800-345-4009
kbrennhofer@dvimail.com

Jordyn Kaufer
Territory Manager - Sales
jkaufer@enova.email
Phone: 651-236-8852

David Becker | Midwest Regional Manager
6650 Ronald Reagan Ave | Madison | WI 53704
MOBILE 312.505.1850 I CUST CARE 800.369.3698
david.becker@orascoptic.com

From March 2014 email;
"We do still have resident pricing available, which is a substantial discount off of retail.  The most popular loupes are our 2.5x HiRes loupes on the titanium frames or Rudy Project sports frames.  These retail for $1,650 but residents get them for $995.  We also have new frames, including our Rudy Project Ultimatum (wayfarer style) and the new Oakley Flak Jacket frames which are the same price for residents.  I have attached some pictures of the new frames as they are not on our website yet (available here).

Lab Coats

Incoming Int. RL1 residents receive two lab coats embroidered with their name and the Department of Surgery. At the start of Int. RL3 and Ind. RL1, residents will receive two lab coats embroidered with their name and Plastic Surgery.

If needed, residents may purchase additional coats at their own expense (e.g. at the U of MN Book Store, or by mail order through TEK Products, Inc - contact Program Coordinator if interested in this option).

Laundry Service

Place lab coats to be laundered in the hallway closet by the men's restroom on the 11th floor of PWB. If it is the first time cleaning your coat, place them in the box marked "New Labcoat." The key to the closet is available from the reception/student employee desk in PWB 11-115. Please direct all inquiries regarding missing lab coats or other lab coat issues to dosadmin@umn.edu and cc Program Coordinator.

  • Clean at your own risk: The Department of Surgery does not assume responsibility for lost or damaged lab coats.
  • Pick-up/Delivery occurs every other Wednesday afternoon (same dates as UMN pay day).
  • Coats take approximately 2-6 weeks to return.

Leave Policies

Int. RL1-2 residents follow General Surgery Resident Manual for all leave policies.

GME Leave Policy

Bereavement, FMLA, Military, Court Appearance, Civic Duty, Personal Leave

Parental Leave Policy and Procedure

Cross coverage in case of illness/disability, family emergencies, or fatigue

Int. RL1-2 residents follow General Surgery Resident Manual for all cross coverage policies.

There are circumstances in which residents may be unable to attend work, including but not limited to fatigue, illness, and family emergencies. To ensure coverage of patient care in the event that a resident may be unable to perform their patient care responsibilities, follow the Health Leave & Medical Appointments procedure as soon as you know you'll be unavailable. There will be no negative consequences for the resident who is unable to provide the clinical work in these circumstances, and follows the procedure outlined below.

Health Leave & Medical Appointments

Int. RL1-2 residents follow General Surgery Resident Manual for all health and medical appointment policies.

Residents have the opportunity to attend medical, mental health, and dental care appointments, including those scheduled during their working hours. Notify your team well in advance of your planned absence. It is not necessary to submit a vacation request for these appointments, unless you will miss the full day of work.

When a resident knows that illness will cause an absence from clinical responsibilities, they are responsible for notifying the following people of their unexpected leave; 

  • Program Coordinator
  • Program Director
  • Any faculty that will be affected
  • Any other resident that may cover call responsibilities

A physician’s note may be requested to support the resident’s request for health leave.

Full days off for health leave must be submitted via the Leave Request Form: http://z.umn.edu/prsleaveform and will be counted against your vacation balance (described below), as it constitutes time away from training, per Board training requirements.

Vacation

Residents receive a total of 20 vacation days each academic year (July 1 to June 30). A maximum of 5 days should be taken every 3 months;  

July - September
October - December
January - March
April - June 

Weekends and holidays are not counted against your vacation balance, but need to be listed on the calendar for call schedule purposes. Residents are responsible for accurately logging vacation time in RMS, which is the “source of truth” for your vacation balance. Do not include weekends or UMN Holidays as vacation time in RMS.

Resident Leave Calendar

This item does not apply to Int. RL1-2 residents - follow General Surgery Resident Manual for all leave policies.

Prior to requesting time off, residents are expected to review the Resident Leave Google calendar to ensure there will be alternate coverage. Residents are responsible for arranging call coverage during their time away. 

Resident Leave Form

This item does not apply to Int. RL1-2 residents - follow General Surgery Resident Manual for all leave policies.

Residents are required to submit all requests for time off via the Leave Request Form: http://z.umn.edu/prsleaveform

Your request will forwarded to the Program Director for approval before sending to Rotation Director for any of the following; 
  • If three residents are already listed out on the calendar.
  • If more than one resident is out from your site.
  • If your request is for time off less than two months in advance.
  • If your request is for Academic Leave to attend an Industry Event.

Effect of Leave for Satisfying Completion of Program

The American Board of Plastic Surgery considers a residency in plastic surgery to be a full-time endeavor and looks with disfavor upon any other arrangement. The minimum acceptable training year is 48 weeks. 

Should absence exceed four weeks per annum for any reason, the circumstances and possible make-up time of this irregular training arrangement must be approved by the program director and the additional months required in the program must be approved by the RRC-PS and documentation of this approval must be provided to the Board by the program director.

The 48-weeks can be averaged over the training years in the program. Any additional months required in the program must be approved by the RRC-PS. Documentation of this approval must be provided to the Board by the program director. No credit, but no penalty, is given for military, maternity/paternity or other leaves during training
(source).

Meal Cards

Meal cards are provided for use in the UMMC, Fairview Bridges Cafeteria and the UMMC, Fairview Riverside West Bank Cafe. At the VA, the kitchen has a list of who is on call. At all other sites, the on-site Education Office should provide you with the details of your meal allowances, if applicable.

In order to receive a UMMC, Fairview meal card, residents will be provided with the Meal Card Policy and Procedure at the start of each academic year, and be required to sign and return the Statement of Acknowledgement to the program coordinator.

Mhealth Fairview Meal Card Program options include food options at the CSC. For individuals interested in utilizing a portion of their on-call meal card allotment at the CSC they should complete the following form. This will enable the card holder to request up to a $25 transfer to be used at the CSC via the Café Rewards app or rewards email. This will be a manual transfer as the 2 systems are different so users should expect access to the funds within 1 business day (so please plan ahead). Up to $50 may be transferred in a one-month period. This new option is in line with our current meal card policy and recognizes that residents and fellows may be participating in learning activities at the CSC during their call periods. Our goal is to make sure there is easy access to good food during these times. Questions, please contact Mira Jurich, mjurich1@fairview.org.

Parking

Motorist Assistance Program (MAP)

Free for all legally parked PTS customers. Coverage encompasses University meters, surface lots, ramps, garages, loading zones and vendor stalls. MAP can:
  • unlock vehicles
  • give jump-starts
  • add air to flat tires
  • provide referrals upon request
MAP is available on the Twin Cities campus from 7 am to 10 pm, Monday - Friday. Call 612-626-PARK (7275). Service is not available on official University holidays.

Patrons who call for a private company (AAA, service station, etc.) to service their car while parked in a U of M facility-please be sure to inform the company that they must pay the posted parking fee to enter or exit the facility.

University Campus (East Bank)

Budget Charge Card

The white Budget Charge Card can be used at any UMN Parking Facility (not the Fairview-owned Patient Visitor Ramp on Delaware Street). Washington Ave, River Road, and Oak Street are the closest UMN ramps to the Health Sciences buildings and hospital. 

Budget Charge Cards must be used on both Entry & Exit (you're charged for the exact time you're parked). Use the card to activate the gate arm. Card readers are located before the ticket dispenser in each facility. If you don't use the Budget Charge Card for both entry and exit, we'll be charged the full daily maximum for that visit, regardless of how long you were actually parked.

If you receive an error message at a UMN ramp (eg. "acct group disabled"):
  • Error at entrance: pull ticket, and when exiting press silver "Help" button at exit to have Parking staff open gate arm.
  • Error at exit: press silver "Help" button at exit to have Parking staff open gate arm.
  • Note: They are staffed until 2 AM, but if you encounter issues after 2 AM you will have to pay to exit. Save your receipts and return them to Program Coordinator for reimbursement.
The Program Coordinator will monitor Budget Charge Card usage on a monthly basis, and residents will be notified if there are any irregularities with their card. Contact Program Coordinator if cardis lost or stolen, so it can be cancelled and a new card can be issued. Don't give these cards to anyone else, because the numerical ID is associated with an individual resident.

University Campus (West Bank)

East Bank— Room B-340, Mayo Building


MondayTuesdayWednesdayThursdayFriday
Open7:30-10 AM
2-4 PM

7:30-4 PM
7:30-4 PM
Closed10-2 PMClosed1-2 p.m.Closed1-2 PM

West Bank— Room MB-218, East Building
Monday-Friday: 7:30 a.m.- 4:30 p.m.
Photo ID Badge hours: 8 a.m.- 4 p.m.

Go to either parking office noted above to obtain parking on the West Bank of campus. Parking is embedded in your UMMC, Fairview ID Badge. Contact Fairview Parking Services at 612-273-7275 with questions regarding parking on the Riverside campus.

A refundable payment of $25 is required for Riverside parking, and includes night/weekend parking privileges the Fairview-owned Patient Visitor Ramp on Delaware Street. Residents must return their Fairview ID badge to the parking office at the end of their residency to receive their $25 deposit back, so this expense is not reimbursed by the program

UMMC, Fairview Night/Weekend Privileges

After paying the $25 deposit described above, residents receive reciprocal parking privileges which allow you to park in several parking facilities on campus, if space is available. Reciprocal space is not guaranteed. When event rates are in effect or there is a large group reservation, space availability is at the discretion of the parking attendant on duty.

Monday - Friday, after 4:30 PM
All day Saturday - Sunday
Official University holidays

East Bank
  • Lots C33, C55, C58, C59
  • Gateway Lot
  • Gold Lot
  • Gopher Lot
  • Fourth Street Ramp
  • Oak Street Ramp
  • Patient/Visitor Parking Ramp
  • University Avenue Ramp
  • Washington Avenue Ramp
  • East River Road Garage
  • Nolte Center Garage
West Bank
  • 19th Avenue Ramp
  • 21st Avenue Ramp
  • West Bank Office Building (lower levels)
  • C86
  • C98 (top of WBOB Ramp)
St. Paul
  • Gortner Avenue Ramp

Other Hospital Sites

Parking information will be provided with off-site hospital orientation materials. If non-refundable payment is required at other hospital sites, follow steps for Reimbursement.

Pay Dates

Trainees are paid an annual stipend, which they receive via biweekly paychecks. Trainees are encouraged to use the direct deposit system, as paychecks have the potential of being lost or delayed in the mail. Paychecks are mailed or credited to bank accounts of those using the direct-deposit system on these payroll dates.

Professional Liability Insurance

Refer to Institution Policy Manual.

Medical Malpractice Credentialing / Insurance Verification information available here: https://sites.google.com/a/umn.edu/medcred/

Public Service Loan Forgiveness (PSLF)

We have put together a guide for all residents/fellows to follow in order to have their PSLF approved by the University’s central HR Department. Ultimately it is the responsibility of the resident/fellow to get the form completed by UMN Central HR for the loan forgiveness program.


You can find instructions here and to find instructions on the GME website it can be found following this path:“Current Resident & Fellows → Financial Resources → Loan Forgiveness → GUIDE: University of Minnesota Residents/Fellows-Public Service Loan Forgiveness Process.”


Let Christy Illig (gme@umn.edu) in the GME office know if you have any questions on the PSLF process for the University of Minnesota. Note: The GME office cannot tell you if you are qualified for PSLF. For more information and to see if you qualify for PSLF program, information is available on the Federal Student Aid website or by calling Federal Student Aid at: 1-800-433-3243.

Reimbursement

Residents are expected to pay out-of-pocket for program-approved expenses, and Regions will reimburse if the necessary steps have been taken prior to purchase.

Prior to reimbursement, HealthPartners requires a completed W-9 to be on file for all companies/individuals to which they make payments. Submit completed W-9 to LuAnn Zeilinger (luann.m.zeilinger@healthpartners.com or fax to 651-254-2808).

Religious Accommodations

Resident Lounge (Mayo)

Located in Mayo C496. The check-in desk is staffed by a security monitor during set hours 7 days/week and will require you to present your hospital ID badge. The security monitor will give you the access code along with the locker room and lounge access codes.

Exercise Room

A resident/fellow exercise and locker room with 24/7 access is available within the resident lounge.

On Call Rooms

UMMC, Fairview has 18 on call rooms located on the 4th floor of the Mayo building. All rooms have punch code security access which is changed daily and contain a desk, TV, clock radio, and air conditioning, with a security monitor on duty from 2:00 PM - 8:00 AM. On call residents, medical students, fellows, physicians and certain on call hospital staff are eligible to check-in to a call room. Check-in can only occur during the designated check-in hours of 2:30 pm until 7:00 am. 

All individuals must be out of their rooms by 8:00 am. Housekeeping will come to begin cleaning by 7:00 am. If you wish to sleep until 8:00 am, make sure your DO NOT DISTURB sign is indicated on your door. No room is checked out to the same service two days in a row. Belongings left in room past noon will be removed and kept in a security locker. Belongings can be picked up any time after 2:30 pm from the security monitor.

UMMC, Fairview on call room assignments are made in order of priority based on the individual’s status and responsibilities. Assignment Order:

  1. Residents and fellows required to take call from the hospital
  2. 3rd and 4th year medical students required to take call from the hospital (1st and 2nd year medical students are not required to take in-house call)
  3. Faculty required to take call from the hospital
  4. All other trainees, staff physicians, or medical students needing an on-call room
  5. Non-medical staff, excluding CRNAs

A trainee who is on call and must remain at UMMC, Fairview is guaranteed a room in which to sleep. The trainee will have the first option for selection of on call rooms on the 4th floor of the Mayo Building until 9:00 PM. Thereafter, call rooms will be distributed on a first-come, first-served basis. If the on-call rooms on the 4th floor of the Mayo Building are full, the nursing supervisor will be contacted and they will locate a room for the trainee. Every effort will be made to secure call rooms for 3rd and 4th year medical students and/or attending staff physicians who are on call and need to remain in the hospital overnight.

  • Mayo Lounge: 612-626-6330
  • Nursing Supervisors:
    • Riverside: 612-273-6535
    • University: 612-273-6235

Resident Room (DVRC)

A cubicle work space is available in DVRC 247, available 24/7. Door key code is available from Program Coordinator upon request. Office is equipped with laptop, phone, and small library of journals, Selected Readings, and past In Service Exams.

There is also a touch-down space available at PWB 11-145C, with desktop computers and a phone. Fax/copy/scan machines are available in both locations.

Step 3 Exam

Per the institution manual;

All trainees must provide their program with documentation of a passing score on the United States Medical Licensing Examination (USMLE) Step 3 or an equivalent examination that qualifies for medical licensure (i.e. Comprehensive Osteopathic Medical Licensing Examination-COMLEX) by January 1 of their PGY-2 year.

Residents receive two days leave for the exam, which should be arranged with the General Surgery Program Coordinator. Generally, the exam is taken in the spring of your PGY-1 year, or the fall of your PGY-2 year.

Residents are required to provide a copy of your full score report to the Program Coordinator for your residency file. Residents should download your full score report during their open window (approximately 120 days from the date of your e-mail notification that it is available). If you do not download your full score report during the open window, you will have to pay the $70 USMLE transcript request fee out of pocket. (x)

Stipends

Base Rates and Policies

Travel (Domestic)

Pre-Travel Instructions

  • Review Travel Discounts for discounted travel programs available.
  • In order to receive reimbursement, the following forms must be submitted at least 10 weeks in advance of anticipated travel:
  • Provide forms to LuAnn Zeilinger (luann.m.zeilinger@healthpartners.com or fax to 651-254-2808).
  • Failure to complete this paperwork within the required timeline will prohibit the program from reimbursing your trip.

Post-Travel Instructions

  • Provide LuAnn Zeilinger (luann.m.zeilinger@healthpartners.com or fax to 651-254-2808) with all purchase/travel receipts, including meals. Residents will be reimbursed for all pre-approved trip expenses.

Travel (International)

Pre-Travel Instructions

Post-Travel Instructions

  • Provide LuAnn Zeilinger (luann.m.zeilinger@healthpartners.com or fax to 651-254-2808) with all purchase/travel receipts, including meals. Residents will be reimbursed for all pre-approved trip expenses.

National Conference Policy by Resident Level

Int. RL1

  • The program will cover travel costs to attend ACAPS Plastic Surgery Boot Camp.

Int. RL2

  • The program does not provide travel funds for residents in their 2nd year.

Int. RL3

  • The program will provide up to $2,000 to attend at least one national meeting for 3rd year residents who score above 30th percentile in the previous year’s In Service Exam. If a resident has funds remaining, they may be applied toward subsequent meetings with Program Director prior approval.

Int. RL4, Ind. RL1

  • The program will provide up to $2,000 to attend the ASMS Summer Course. If a resident has funds remaining, they may be applied toward subsequent meetings with Program Director prior approval.

2019 ASMS Summer Basic Course
Dr. Borad (missed Summer 2018 & Winter 2019 courses)
Dr. Liu
(will attend Winter Course 2020)
Dr. Toshinskiy

2020 ASMS Summer Basic Course
Dr. Johng

2021 ASMS Summer Basic Course
Dr. Frees
Dr. Han

Dr. Rich

Int. RL5, Ind. RL2

  • The program will provide up to $2,000 to attend at least one national meeting for residents who score above 30th percentile in the previous year’s In Service Exam. If a resident has funds remaining, they may be applied toward subsequent meetings with Program Director prior approval.

Int. RL6, Ind. RL3

  • The program will provide up to $2,000 to attend at least one national meeting for residents who score above 30th percentile in the previous year’s In Service Exam. If a resident has funds remaining, they may be applied toward subsequent meetings with Program Director prior approval.
  • While not required, the program will also provide up to $2,000 for residents to attend the ASPS Senior Resident Conference. Funds remaining from ASPS Senior Resident Conference do not accrue, and may not be applied to other meetings.

All years

Residents should not feel obliged to spend the entire travel allowance for each conference/each year. These are educational funds being made available at the faculty’s discretion. For example, with early meeting registration at resident rates, early flight and hotel reservations, and shared rooms, most travel can be accomplished for less than the allowance. Travel funds do not accrue across academic years.

Residents are encouraged to apply for scholarships/grants to attend conferences whenever available.

For all residents who score below the 30th percentile, refer to In Service Exam policy for additional conference restrictions.

Podium Presentation

If a resident gives a podium presentation at a national meeting, the program will provide up to $2,000 for the resident to attend the day prior, and day of the presentation. Funds left over from Podium Presentations do not accrue, and may not be applied to other meetings.

Residents must provide the program coordinator with a copy of the letter indicating acceptance of the presentation/abstract/manuscript, and a copy of the presentation/abstract/manuscript itself. A copy of the cover letter to the editor of the journal to which the manuscript has been submitted should also be enclosed, if applicable.

Worker’s Compensation

Refer to Institution Policy Manual.


SECTION 3 - INSTITUTION RESPONSIBILITIES

Refer to Institution Policy Manual.

Confidential reporting service for the U of MN (UReport)
What to Report: You should report any situation or University conduct you believe violates an applicable law, regulation, government contract or grant requirement, or University policy. You do not need to know the exact law or requirement, or be certain a violation has or will occur. If you suspect something is wrong, the better course of action is always to report it. Examples include theft; wage, benefit, or hours abuses; discrimination or sexual harassment; misuse of University property or equipment; violation of safety rules; OSHA or environmental abuse concerns; conflicts of interest; NCAA violations; and intentional misuse of the University's network or computers.

Mistreatment, Sexual Harassment, Discrimination

The office of Equal Opportunity and Affirmative Action (EOAA) addresses reports of mistreatment, discrimination, harassment, nepotism, sexual misconduct (including sexual harassment, sexual assault, stalking and relationship violence) and related retaliation through investigation, informal problem-solving, consultation, and education.

Ms. Tate is the Director of the Medical School Office of Minority Affairs and Diversity and is the Equal Opportunity and Affirmative Action liaison.  For questions or concerns regarding matters of allegations of mistreatment, sexual harassment, or discrimination, the Office of Minority Affairs and Diversity may assist you in finding solutions.

Mary Tate
Director, Medical School Office of Minority Affairs and Diversity EOAA Liaison
Email: tatex001@umn.edu
Phone: 612-625-1494
Office: B608 Mayo


SECTION 4 - DISCIPLINARY AND GRIEVANCE PROCEDURES

Discipline, Dismissal, Non-Renewal (GME Policy)

Trainees can be disciplined for both academic and non-academic reasons. Forms of discipline include, but are not limited to: warning, required compliance, remedial work, probation, suspension, contract non-renewal and dismissal. There are separate grounds and procedures for each type of discipline as outlined below:

  • Discipline/Dismissal for Academic Reasons
  • Discipline/Dismissal for Non-Academic Reasons
  • Non-renewal of Agreement of Appointment

Review the full policy here: http://z.umn.edu/gmeimdiscipline

Grievance Procedures

For minor complaints, residents are encouraged to communicate directly with their Program Director, Site Directors, and/or Chief Residents. If residents are unsure who to raise concerns with, they may also solicit advice from the Program Coordinator, who will act as an intermediary whenever possible, and will assist in connecting the resident to the appropriate contact.

Residents may also report systemic complaints about the sponsoring site or other training sites to the Graduate Medical Education Committee (GMEC) Resident & Fellow Forum for review and resolution.

Additional resources and forms are provided on your RMS home page:

Work Group Promoting Academic Civility

Difficult behavior can significantly lower a group's productivity or interfere with an individual's ability to do their best work. Keep track of your professional relationships, and take action when there are problems. It's tempting to just avoid the person or situation, but that's rarely effective. Awareness, Prevention, and Early Intervention can help you manage small problems before they become overwhelming.

Working Better Together (WBT) Tools & Resources:

  • Advising and Mentoring
  • Difficult Behavior
  • Difficult Conversations
  • Medical School Chart of Guiding Principles (H.E.A.L.T.H.)
  • Resources for Researchers

Office for Conflict Resolution

The Office for Conflict Resolution (OCR) provides both formal and informal conflict resolution services to non-bargaining unit University faculty, staff and students (including residents) who are experiencing employment-related conflicts. The OCR serves all system campuses and is a neutral, independent office. Our services, with very limited exceptions, are entirely confidential. University policy prohibits retaliation against any employee for using the conflict resolution services of the OCR. Services include:

To learn more about these services, click here. Contact us at ocr@umn.edu or by phone at (612) 624-1030.

Ombuds

An Ombud is a confidential, impartial and informal resource for residents to help resolve any university-related conflict or concern. Ombuds help to identify the scope and nature of problem, and then work with the resident to identify options for resolution. An Ombud can help by providing information about U of M policies and processes, can coach the resident and help them prepare to address the conflict on their own, or can intervene by contacting other involved parties on behalf of the student or by bringing parties together for a facilitated conversation.

All actions taken by Ombuds are at the request of the resident, and no action will be taken without the resident's knowledge and consent. Meeting with an Ombud is a great way to explore your concerns and determine a course of action in a confidential and informal manner.

UMN Resident/Fellow Ombudsman
Jan Morse
Ombudsman and Director
Student Conflict Resolution Center
Phone: (612) 626-0689
Email: morse005@umn.edu
Office: 254 Appleby Hall

Program Ombudsman
Marie Claire Buckley, MD
Assistant Professor
Administrative Assistant Name: Chrissy Johnson
Administrative Phone: 612-625-1933
Administrative Email: ceflett@umn.edu

Remediation

Remediation is a non-disciplinary action that precedes probation. It is sometimes referred to as “Performance Improvement Plan” or “At-Risk” status. There is no requirement under due process principles or the Institution Policy Manual to do remediation.

Remediation may be undertaken before probation, to give the resident early warning of problems so as to avoid disciplinary probation, and assists the resident with strategies for correction or improvement.

Probation

Academic probation is a disciplinary action for residents with a pattern of unsatisfactory or marginal academic performance. Probation is required by the Institution Policy Manual before dismissing a resident for academic reasons. Due process requirements are as follows:

  • Give resident notice of performance deficiencies;
  • Give resident opportunity to remedy the deficiencies; and
  • Give resident notice of possibility of dismissal if deficiencies are not corrected.
  • Length of probation must be specified at the outset (typically 3 months).
Probation letter should include measurable goals related to performance deficiencies. Examples include:
  • No failed rotations;
  • Medical knowledge evaluated at satisfactory or better on all rotations;Work with assigned faculty mentor to develop reading program and meet every two weeks to discuss readings;Arrive on time, remain present and engaged for all clinical duties.
  • For residents who pass probation, the program will send a letter returning resident to good academic standing. Letter will include statement that future performance deficiencies (e.g., failed rotations, repeat of professionalism problems) may result in dismissal without a further probationary period.
Probation occasionally is used as a sanction, short of suspension or dismissal, for misconduct violations. In this circumstance, the more formal non-academic disciplinary procedures apply (see Institution Policy Manual > Discipline, Dismissal, Non-Renewal Policy and Procedure).

Resignation Agreements

Residents with performance problems may choose to resign to avoid dismissal or probation. Once a program decides to dismiss, one option is for resident to sign a resignation settlement agreement. Office of the General Counsel negotiates agreement with resident’s representative (Student Conflict Resolution Center, or legal counsel if the resident has an attorney). Agreement typically includes these terms:

  • Resident resigns in lieu of dismissal;
  • Parties agree on amount of academic credit resident receives and language for references and credentialing verifications;
  • Resident releases claims.

Negotiated resignation agreements may use language/format different from GME Standard Verification form. Guiding principles for verification/credentialing:

  • Statements must be supportable by record.
  • Be as favorable to resident as possible but not inaccurate or misleading.
  • One option is to verify only dates of training and PGY level/rotations completed.

Intimidation/Retaliation

To help prevent retaliation, program leadership proactively fosters a culture in which raising concerns is valued. This is accomplished by listening to and resolving concerns for the betterment of the program. The procedures outlined above enable residents to report concerns through confidential or anonymous channels, provide for fair and transparent evaluation of concerns raised, offer a timely response, and ensure a fair and effective resolution of concerns.

Negative Behaviors: Professionalism

This is for reporting concerns with individual faculty members or residents with the Surgery Administrative Center (Departments of Surgery, Urology, Ortho, and ENT). Upon submission, the SAC Education Manager, Christana Reding, will receive an email notification and route the request to the appropriate contact for review/resolution. This form is completely confidential, however, it may be possible to identify respondents depending on the description provided.

Sexual Misconduct

The University of Minnesota has new administrative policy entitled Sexual Harassment, Sexual Assault, Stalking and Relationship Violence, which took effect on January 1, 2018. The new policy prohibits sexual misconduct and describes the University's sexual misconduct response processes and resources.

The new policy requires all University employees to report sexual misconduct that they learn about to the campus Title IX office. The prior policy required employees with advisory or supervisory responsibilities to report certain types of sexual misconduct. This expanded reporting requirement will ensure that any time the University learns about sexual misconduct, it reaches out to the impacted individual to offer support, accommodations and the opportunity to initiate an investigation.  

The University is committed to responding compassionately and discreetly when it learns that a University member may have experienced sexual misconduct. Upon receiving a report, the campus Title IX office will not share an impacted person's information or initiate an investigation unless the impacted person wants this, except in the rare circumstance where there is a significant danger to campus safety or where an employee may have engaged in sexual misconduct. The University also offers confidential resources (including victim-survivor advocates, health center employees and counselors) that will not share information about sexual misconduct that they learn about. 

Possible misconduct Employees who must report
Sexual assault, stalking and relationship violence directed at students or employees All University employees must report to the campus Title IX office.
Sexual harassment directed at students All University employees must report to the campus Title IX office.
Sexual harassment directed at employees Supervisors and human resources staff must report to the campus Title IX office.

Other University employees are encouraged to report to the campus Title IX office, human resources, or a supervisor.

University employees must report sexual misconduct that they learn about in the course of performing their employment duties that may have:
  • occurred on University property;
  • occurred during a University program or activity;
  • been directed at a current University member while they were a University member; or
  • been committed by a current University member while they were a University member.
Employees do not need to ask for additional information from a University member who tells them about sexual misconduct. However, to the extent known to them, employees must report all relevant details to the campus Title IX office.

To make a report, or if you have questions, contact the campus Title IX office:

Equal Opportunity and Affirmative Action
eoaa@umn.edu
612-624-9457


SECTION 5 - GENERAL POLICIES AND PROCEDURES

ACGME Program Requirements

Specialty specific program requirements are provided at > Program Requirements and FAQs > Currently in Effect > Plastic Surgery.

ACLS/BLS/PALS Certification Requirements

Certification requirements vary by hospital site. Fellows are expected to maintain certification as requested by hospital sites. Review the UMN GME Affiliated Sites Life Support Certification Resource for information, costs, and contacts for scheduling life support certification training at other affiliated hospital sites.

Additional information provided at: UMN GME Life Support Certification

Attending Physician Notification Guidelines

At the start of training, residents receive a small card, the size of an ID Badge, that lists when to notify an attending physician;

This card lists certain changes in a patient's status or other events that should prompt you to contact the attending physician. This is not meant to be an all-inclusive list; rather it is a guideline to assist in decision-making.

  • Admission to the hospital
  • Transfer to ICU or higher level of care
  • Unanticipated intubation or ventilatory support
  • Development of new significant neurological changes (e.g. CVA, seizure, new onset of paralysis, acute decline in level of consciousness)
  • Development of new significant cardiac changes (e.g. CODE, serious arrhythmia, PE, hemodynamic instability)
  • Development of major wound complications (e.g. dehiscence or evisceration)
  • Medication or treatment errors requiring clinical intervention (e.g. invasive procedure(s), increased monitoring, new medications except Narcan)
  • Unanticipated blood transfusion without prior attending knowledge or instruction (before or after operation)
  • Development of any clinical problem requiring an invasive procedure or operation
  • Patient, family, or clinical staff request for attending notification
  • Death
If you lose this card, contact your Program Coordinator for a replacement.

Clinical Competency Committee (CCC)

A Clinical Competency Committee (CCC) is the ACGME-required body comprising three or more members of the active teaching faculty who is advisory to the program director and reviews the progress of all residents in the program. Committee members and description of responsibilities available at: CCC Description

Dictation Expectations

Op notes and clinic encounters will regularly be dictated by faculty, unless otherwise delegated. Residents are generally expected to dictate discharge summary, unless otherwise noted. At various times throughout training, faculty will request that residents dictate op notes, clinic encounters, and prior authorization letters in order to review for accuracy.

Clinical and Educational Work Hours (formerly Duty Hours)

As of 7/1/19, the following changes have been made to align with Common Program Requirements.

  • Clinical work done from home must be counted toward the 80-hour weekly maximum.
  • Clinical work periods for all residents must not exceed 24 hours of continuous scheduled clinical assignments.
    • This change is expected to improve resident education by permitting PGY-1 residents to more fully participate as members of the health care team, with appropriate supervision.
  • Clinical work hour exceptions may be granted by the Review Committee to support specialty-specific rotations approved by the institution, for up to a maximum of 88 hours based on sound educational rationale [Plastic Surgery RC does not allow this exception).
  • Residents who have appropriately handed off patients following the conclusion of scheduled work periods have the flexibility to voluntarily remain at work in unusual circumstances, if, in their judgment, those circumstances benefit patient care or education. Such additional time must be counted toward the 80-hour limit.
  • All residents must have at least 14 hours free of clinical work after 24 hours of clinical assignments. Physicians have a responsibility to return to work rested, and thus are expected to use time away from work to get adequate rest. In support of this goal, residents are encouraged to prioritize sleep over other discretionary activities. Other requirements regarding time off between work periods have been modified to support resident education and patient safety by permitting programs increased flexibility to develop schedules that work best at the local level.

Additional program requirements are provided at > Program Requirements and FAQs > Currently in Effect > Plastic Surgery > VI.F. Clinical Experience and Education.

Logging

Residents are expected to enter and approve their hours daily in RMS (Institution Name: MMCGME). Residents are encouraged to contact the Chief Resident, Site Director, Program Director, or Ombudsman if they feel their workload is negatively affecting the quality of their education, or not adhering to required guidelines.

2019 Resident and Fellow Quick Guide (.pdf)

Violations

If a violation occurs, residents are expected to justify the violation in RMS by selecting one of the following from the provided drop-down menu;

  • Working my scheduled hours
  • Completing administrative work
  • Completing a patient encounter
  • Providing end of life care for a patient
  • Covering a staffing shortage
  • Participating in an educational event of academic importance
  • Providing humanistic attention to the needs of a patient or family
  • Providing continuity of care for a severely ill or unstable patient
Violation reports are run by the Program Coordinator each month, and emailed to the Program Director, Associate Program Director, and Dept. of Surgery Vice Chair for Education. Justifications are reviewed, and discussed with either the resident or the Rotation Director, as appropriate.

Evaluation

Faculty

Residents are asked to evaluate faculty performance after each rotation. These evaluations include a review of the faculty’s clinical teaching abilities, commitment to the educational program, clinical knowledge, professionalism, and scholarly activities.

Residents also evaluate faculty performance overall during annual program evaluation.

Faculty may request a summary report of their evaluations from the program coordinator at any time. The program coordinator will provide the report if at least three residents have evaluated the faculty member, in order to keep resident responses confidential.

The program director will review resident evaluations of faculty and approve the continued participation of program faculty based on evaluations.

Resident (Formative)

Program faculty are expected to evaluate resident performance in a timely manner at the conclusion of each rotation. Faculty complete resident evaluations using RMS.

Faculty are expected to provide objective assessments of resident competence in patient care, medical knowledge, practice-based learning and improvement, interpersonal and communication skills, professionalism, and systems-based practice.

Residents may request a summary report of their rotation evaluations from the program coordinator at any time. The program coordinator will provide the report if at least three faculty have evaluated the resident, in order to keep faculty responses confidential.

Throughout the course of training, residents will also be evaluated by peers, patients, self, and other professional staff.

Resident (Semiannual)

The program director meets with each resident individually for a semiannual evaluation of performance with feedback, in January and June. The meeting will focus on the previous months of training (July - Dec.., Jan. - June.), and will include a review of the following;
  • Case logs
  • Compliance in completing rotation and faculty evaluations
  • Conference attendance (Core Curriculum, Journal Club, Grand Rounds, M&M, Operative Prep)
  • Duty Hours Summary, including violations
  • Evaluations
    • Faculty Evaluation of Resident
    • Milestones
    • Professionalism Evaluation (linked on business cards)
  • In Service Exam scores (available mid-May)
  • Research Expectations

Resident (Summative)

The program director provides a summative evaluation for each resident upon completion of the program. The program director can provide a copy of the summative evaluation to the resident at the time of the meeting.

This evaluation documents the resident’s performance during the final period of education, and verifies that the resident has demonstrated sufficient competence to enter practice without direct supervision.

Resident Advancement

Our goal is to advance and graduate residents to function as qualified practitioners of surgery at the high level of performance expected of a specialist at their level. To achieve this goal, we engage residents in a planned curriculum delivered via lectures and conferences, In Service exams, at bedside and in the operating room with progressively graded clinical and operative experience. Through appropriate supervision and guidance and a structured evaluation system, residents develop a high level of professionalism, as well as the requisite clinical and surgical skills.

Residents are expected to demonstrate competency in the six ACGME Core Competencies.

During CCC meetings, each resident’s evaluations, attendance, In-Service scores, teaching performance, academic development, and record keeping habits are reviewed and discussed by all faculty in attendance. Suggestions for remediation and formal academic probation may result from this meeting. This discussion on each resident is brought to conclusion with a majority vote on one of the following recommendations:

  • Advancement with statement of exemplary performance and areas that need development.
  • Advancement with statement of deficiencies to be improved.
  • Advancement with notification of academic probation and statement of deficiencies to be improved.
  • Unsatisfactory performance and dismissal from the program.

Program Evaluation and Improvement

Residents and faculty have the opportunity to confidentially evaluate the program annually. This includes;
  • evaluation of the curriculum
  • resident performance
  • faculty development
  • program quality
The program director and PEC will use the results of these assessments to improve the program.

Pharmacy/Prescription Services

DEA rules require an approved prescriber signature on all class II-V narcotic prescriptions. Only trainees with their own individual DEA number can legally sign for these medications.

Fatigue Mitigation

Residents are educated to recognize the signs of fatigue during their GME orientation, and are expected to adopt and apply policies to prevent and counteract the potential negative effects.

Transportation and Safety Policy: Residents and fellows (trainees) rotating at the the affiliated sites listed below, who are too impaired (or are identified by their peers as being impaired) to drive home safely, can request a transportation voucher.

Refer to link above for site-specific instructions on how to obtain a transportation voucher and the amount granted per request listed below. Additional reimbursement may be provided by program if cab fare exceeds GME cap. Work with Program Coordinator if this occurs.

Fitness for Duty (GME Policy)

Trainees are required to report to work physically and mentally capable of safely performing the functions of their job. Trainees must not report to work if they are impaired for any reason. Trainees must not consume alcohol or any controlled substance while on call, including “at home call.” Trainees must self-regulate their use of prescribed or over the counter medications to ensure these medications do not cause impairment. Trainees must manage their sleep to avoid excessive fatigue. Programs have a responsibility to remove trainees from patient care activities if the trainee’s impairment poses a threat to patient safety.


Responsibility to Report: Anyone who is aware of signs of impairment in a trainee has an obligation to make a report to the trainee’s Program Director or supervisor on duty.

Self-Reporting: Any trainee who believes they themselves may be impaired is required to contact their Program Director or supervisor on duty to report the situation. If a trainee is approached by a co-worker or patient who is concerned the trainee may be impaired due to fatigue or any other reason, the trainee has a professional responsibility to contact their Program Director to inform them of the concern.

See policy for additional details: http://z.umn.edu/gmeimfitnessforduty

Goals and Objectives for Teaching Medical Students

From August 2019 UMN LCME Newsletter:

Residents not only serve as role models to our medical students but they also offer students the chance to learn about the next stage of their professional training. All of our medical students will work with residents on at least one required clerkship (for most, it’s more than one). 

In addition, residents serve as an integral part of the formal educational team responsible for supervising medical students, ensuring that learning objectives are being met, and providing direct feedback to students on their clinical skills. 

Any resident who supervises or teaches medical students must be familiar with the educational objectives of the course;

The overall goal of this rotation is to provide students with a basic understanding of the pre- and post-operative evaluation of the emergent and elective reconstructive surgery cases, basic knowledge of surgical decision making, and proper wound and limb care management. Basic operating room etiquette and attentive assistance during the procedure may afford exciting learning opportunities. Students are expected to assist in the management of preoperative, perioperative and postoperative patient care under supervision.

At the completion of this rotation, the student should be able to:

  • Apply those technical skills commonly employed on a surgical service.
  • Understand and explain the basic core principles of plastic surgery, wound management, tissue transfer, and breast reconstruction.
  • Perform skin closure and learn basic suturing skills.
  • Take an appropriate history and perform a directed physical exam, and formulate an appropriate initial treatment plan taking into account the urgency of the patient’s problems and the basic plastic surgery principles learned on the service.
  • Formulate an appropriate ongoing health care plan for patients within their socio-economic situation.
  • Communicate and coordinate effectively with members of an inter-professional care team and with patients/families.
  • Recognize and respond appropriately to common plastic surgery conditions and emergencies.
  • Demonstrate independent learning in response to questions raised in the clinical setting by using textbooks, journal articles, media, computer-based tools and other resources.
Students are required to be involved in the pre-operative evaluation and post-operative management of patients on the plastic surgery services and in clinic, and are expected to assist in the operating room. The rotation is based between experiences at the University of Minnesota Medical Center, Fairview, and Regions Hospital, as well as surgery centers used by the service.

Hospital Sites

Plastic Surgery - Rotations, Faculty, Sites, Call

If a site is not listed in the link above, we do not have a legal agreement with that hospital, and it is not possible for residents to rotate there. Notify the Program Coordinator of any hospital sites you would like to rotate at that are not included on the list above. Processing time for legal agreements is approximately three months.

If a unique learning experience occurs outside of the rotation you are scheduled at, notify the Program Coordinator well prior to the case so we can allow time for hospital site to complete any required onboarding for the resident prior to their arrival

In Service Exams

ACAPS Educational Resources

Plastic Surgery Education Network (ASPS username/password)
In Service Exams
CoreQuest

Credentials for In Service and CoreQuest:

Username:  ACAPSResidents
Password:  ACAPS1986

All Residents

  • Residents who score at the 50th percentile of their peer group or below in the most recent year’s ABSITE (RL1-RL2) / In Service Exam (RL3-RL6) are not eligible to moonlight until their next applicable exam scores are in, and the Program Director may construct a performance improvement plan.
  • Resident research output and program conference attendance will also be reviewed by Program Director at this time, and taken into consideration when constructing performance improvement plan.

Int. RL1-2

  • Residents are expected to take Plastics In Service Exam, but more weight is given to ABSITE exam score during first two years.
  • Residents who score at the 30th percentile of their peer group or below in the most recent year’s ABSITE will not be eligible for academic leave or reimbursement to meeting(s), with the exception of podium presentations at national meetings.

Int. RL3

  • Residents who score at the 30th percentile of their peer group or below in the most recent year’s In Service Exam will not be eligible for academic leave or reimbursement to meeting(s), with the exception of podium presentations at national meetings.

Int. RL4, Ind. RL1

  • Residents who score at the 30th percentile of their peer group or below in the most recent year’s In Service Exam will not be eligible for academic leave or reimbursement to meeting(s), with the exception of the required ASMS meeting, and podium presentations at national meetings.

Int. RL5, Ind. RL2

  • Residents who score at the 30th percentile of their peer group or below in the most recent year’s In Service Exam will not be eligible for academic leave or reimbursement to meeting(s), with the exception of podium presentations at national meetings.
  • Residents will also be required to attend one of the following board review courses;
    • ASPS Oral and Written Board Preparation Course
    • Plastic Surgery Board Review Course - The Osler Institute

Int. RL6, Ind. RL3

  • Residents who score at the 30th percentile of their peer group or below in the most recent year’s In Service Exam will not be eligible for academic leave or reimbursement to meeting(s), with the exception of podium presentations at national meetings, and the ASPS Senior Resident Conference (2-day conference, not full ASPS national meeting).
  • Residents will also be required to attend one of the following board review courses;
    • ASPS Oral and Written Board Preparation Course 
    • Plastic Surgery Board Review Course - The Osler Institute

Moonlighting

Int. RL1 residents are not permitted to moonlight.

Per the In Service Exam policy, residents who score at the 50th percentile of their peer group or below in the most recent year’s
ABSITE (RL1-RL2) / In Service Exam (RL3-RL) are not eligible to moonlight until their next In Service exam scores are in.

Prior to moonlighting, eligible residents must complete the GME Standard Moonlighting Request Form, and return the completed/signed copy to the Program Coordinator.

Residents must have their own personal medical license and DEA prior to beginning any moonlighting activity that requires a medical license and DEA. The program will not reimburse the cost for these items. The program coordinator must receive a copy of the medical license and DEA with the signed moonlighting form.

The University's professional liability insurance for residents does not cover moonlighting or any other activities outside the curricular components of the training program. Residents must obtain separate professional liability insurance which covers any liability for moonlighting activity.

Moonlighting must not interfere with the ability of the resident to achieve the goals and objectives of the educational program. Time spent by residents in External Moonlighting must be counted towards the 80-hour Maximum Weekly Hour Limit. Residents must log their moonlighting time in RMS as part of their Duty Hours (use "Moonlighting" assignment).

Failure to log hours or get prior approval is grounds for discipline under Section 7 of the Residency/Fellowship Agreement;
  • Grounds for discipline and/or dismissal of a resident/fellow for non-academic reasons, as set forth in the Resident/Fellow Institutional Policy Manual, include, but are not limited to, the following:
  • 7.1. Failure to comply with the bylaws, policies, rules, or regulations of the University, affiliated hospitals, medical staff, department, or with the terms and conditions of this document.
The program director may deny or approve the request. The completed request form will be saved in the files and notes section of the resident's personnel record in RMS.

Refer to Institution Policy Manual for additional information.

Needle Sticks & Blood Borne Pathogen Exposure (BBPE) Management

Follow this link for detailed instructions; Worker's Compensation and Occupational Exposures Claims (needle sticks, BBPE, TB exposure, etc). Residents are considered employees as far as bloodborne pathogen exposures are concerned (not students). Identify yourself as a resident to Employee Health, as this is considered a worker's comp issue and should be handled accordingly.
  • Go to the Employee Occupational Health Service at the site the needle stick occurred ASAP. Initial care should occur at your training site, either through the Employee Health Service or the Emergency Department. If the exposure occurs when these facilities are not open, go to the nearest HealthPartners Urgent Care location or Emergency Department. The Centers for Disease Control and Prevention recommend that the exposed person seek treatment within 1-2 hours after initial exposure. It is your responsibility to learn facility-specific exposure protocols when you begin your rotation.

    • If you are unsure of where to receive treatment, call the 24-hour HealthPartners Care Line at 612-339-3663 or 800-551-0859. The Triage Nurse will direct you to the appropriate location for care.

  • Identify the source patient with the help of your preceptor and/or the designated representative of the facility. The source patient’s blood should be tested after consent is obtained according to your treatment site practices. If the source patient has a known history of HBV, HCV, or HIV, it is unnecessary to test for the specific disease.

  • Within 8 hours, submit an e-FROI (First Report of Injury). This is to ensure appropriate follow-up and to be eligible for Workers Compensation coverage. After you complete the E-FROI, you will be contacted for post-exposure care within 3 business days by HealthPartners Occupational and Environmental Medicine (HPOEM).

  • Within 24 business hours (3 work days), residents must ask the faculty member who was supervising them at the time of the stick to complete a Supervisor Incident Investigation Report (DOC).

  • If a resident, fellow, or medical student is infected with HCV, HBV, or HIV, he/she must report this infection to the Medical School’s Bloodborne Infectious Disease Review Panel by contacting the University of Minnesota Office of Occupational Health and Safety at uohs@umn.edu or 612-626-5008. This reporting is required by Minnesota law.

    • If the exposure occurred as a result of contact with a contaminated sharp, the injury must be reported to the Office of Occupational Health and Safety at uohs@umn.edu. The log will protect the confidentiality of the injured employee but will contain the following information:

      • the type and brand of device involved in the incident;
      • the department or work area where the exposure incident occurred; and
      • explanation of how the incident occurred.
If you encounter any problems with this process, notify Carol Sundberg, GME Operations Director, at sundb001@umn.edu or 612-626-3317.

On Call Schedules

Int. RL1-2 residents follow General Surgery Resident Manual for all call schedule policies.

Holidays

Chief Residents will create special schedules for the holidays, and will involve cross covering hospitals and off-service responsibilities.

  • Major holidays: Thanksgiving, Christmas and New Years
  • Minor holidays: Labor Day, Memorial Day, and 4th of July
  • All residents on call at least one major holiday.
  • Hand Fellows at Regions must cover call for one major and one minor holiday each.

NMMC

  • Resident on NMMC service takes Regions home call. 
  • NMMC faculty take first call, and will notify resident if assistance is needed with trauma case. 
  • Resident should not be assigned Regions call when Dr. Van Beek is on call. Unfortunately, his call schedule is only built about two weeks out, and his staff doesn't regularly notify residents of call schedule. 
  • If scheduled to take Regions call, do not go if called in to NMMC.

Regions Hospital

  • The resident call schedule is created by the senior resident at that site.
  • Resident call will be distributed fairly and equitably, irrespective of PGY level.
  • Faculty call schedules are created by the administrative support.
  • Call schedules are available on amion.com.

UMH 

  • The resident call schedule is created two months in advance by the senior resident at that site.
  • Residents on UMH plastic surgery rotations will not cross cover Regions call.
  • Residents on UMH sub-specialty rotations (e.g. ENT, OMF) may be assigned to cover Regions call. 
  • Faculty call schedules are created by Tina Russell, Admin. Assistant, and emailed to residents, faculty, and clinic staff at the end of every month.

Program Curriculum

All program conferences and events are noted on the Plastics Conference Calendar. This calendar is shared with resident's @umn.edu account at the start of training. Reminders for major conferences are sent by the program coordinator via email. Residents are expected to refer to the conference calendar regularly to be aware of upcoming conferences.

Residents are expected to attend at least 90% of mandatory educational conferences (Core Curriculum, Journal Club, Grand Rounds, M&M, Operative Prep). Attendance will be reviewed during semi-annual review, and if the minimum isn't met, residents may be subject to remediation, including possible academic leave and/or national conference reimbursement privileges revoked for a period of time deemed appropriate by the Program Director.

Core Curriculum / M&M: Regions 

  • Chief residents select Core topics and cases for M&M.
  • Faculty Host: Rotates between Regions faculty
  • Occurrence: 4th Wednesdays, 6:30 - 8:30 AM
  • Resident Attendance: All residents are expected to attend, and must be excused from clinical work.  

Core Curriculum: UMN

  • Chief residents select topics from PSEN Plastic Surgery Curriculum.  
  • Faculty Host: Umar Choudry, MD
  • Occurrence: 2nd and 3rd Wednesdays, 6:30 - 7:30 AM
  • Resident Attendance: All residents are expected to attend, and must be excused from clinical work.

Craniomaxillofacial Trauma Conference: UMN

  • Faculty host selects topic/speaker. Program Coordinator assists with scheduling conference room and ordering food. 
  • Faculty host: Warren Schubert, MD
  • Occurrence: No set schedule, but there is generally one event per 2-3 months from 5:30 - 6:30 PM. 
  • Resident Attendance: All residents are expected to attend, and must be excused from clinical work.

Grand Rounds (GME): UMN

  • GME Grand Rounds is a quarterly gathering of the Twin Cities Graduate Medical Education community. Sessions typically consist of a GME Forum, a Keynote Address, and a Reception. All members of the GME community across Twin Cities teaching hospitals and clinics are welcome.
  • Faculty host: John Andrews, MD (DIO)
  • Occurrence: No set schedule, but there is generally one event per 2-3 months from 4:00-6:30 PM.
  • Resident Attendance: Optional, residents will not be be excused from clinical work, but may attend if schedule allows. 

Grand Rounds (Plastic Surgery): UMN

  • Chief residents are responsible for selecting visiting professors and topics for their chief year. Program Coordinator will complete and submit visiting professor applications and conference arrangements. Options for speakers include; faculty, chief residents, and visiting professors. At least one speaker should be a visiting professor;
    • ACAPS Recommended Visiting Professors
    • ASAPS Traveling and (Visiting) Professor Program
    • ASMS Visiting Professor Program
    • ASPS PSF Visiting Professors Program
    • ASRM Visiting Professor Program
    • ASSH Visiting Professors Program
  • Faculty host: Umar Choudry, MD
  • Occurrence: Four per academic year (quarterly), from 6 - 7 PM at University of Minnesota. Generally scheduled July, October, January, April.
  • Resident Attendance: All residents are expected to attend, and must be excused from clinical work.

Grand Rounds (Surgery): UMN

  • UMN Division Chief reviews DOS Grand Rounds schedule and selects conferences relevant to plastic surgery.
  • Faculty host: Sayeed Ikramuddin, MD
  • Occurrence: Weekly (as indicated) on Tuesdays, generally 7:30 - 8:30 AM
  • Resident Attendance: All residents on UMH rotations are expected to attend, and must be excused from clinical work.

Grant Writing Group

As of Jan. 2018, the Department of Surgery launched a Grant Writing Group to help increase the number and quality of grant submissions by faculty, fellows and residents.  The group will serve as a "mock study section" to provide early feedback as grants are being developed through structured peer review/feedback and informal informational sessions. Investigators from all research areas are encouraged to join the group. It is led by Drs. Arthur Matas and Christopher Tignanelli.

When:  2nd and 4th Monday of each month  4:00-5:30pm. 
Where: PWB 11-129
Information: Lisa Rogers, (612) 626-4762 or roger031@umn.edu

Hand & Upper Extremity Conference: Regions

  • There is a list of 24 topics so that most relevant hand curriculum is covered every two years.
Year 1
Hand anatomy and exam
Hand/soft tissue Infections
UE Nerve Palsies/Compression Syndromes
Rhematoid Hand
Replants
Congenital Hand  
Hand tumors  
CMC and Wrist Arthritis 
Flexor tendons
Finger Fractures/dislocations/PIP Injuries
Bennet/Rolando Fracture
Finger Tip/Nail Bed Injuries

Year 2
Dupuytren's
Distal Radius
Nerve Laceration/Repair
Scaphoid Fractures
Carpal Instability
Swan neck/Boutonniere Deformity
Game Keepers
Finger Arthritis/Arthroplasty
Soft Tissue Coverage Hand
Extensor Tendon Injuries
Trigger Finger/Dequervain's
OT Protocols
  • Faculty Host: Rotates between Regions faculty and Hand fellows
  • Occurrence: 1st Wednesday, 6:30 - 7:30 AM
  • Resident Attendance: All residents are expected to attend, and must be excused from clinical work.

Industry Events: Off-site

  • Industry selects topic, speaker, date, time, and location without UMN involvement. Program Coordinator forwards flyers to plastic surgery conference email list (includes; faculty, residents, students, admin. support).
  • Occurrence: No set schedule.
  • Resident Attendance: Optional, residents will not be be excused from clinical work, but may attend if schedule allows. 
  • Per GME Institutional Vendor/conflict of interest Policy;
In accordance with guidelines set forth by the American Medical Association Statement on Gifts to Physicians, acceptance of gifts from industry vendors is discouraged. Any gifts accepted by trainees should not be of substantial value. Accordingly, textbooks, modest meals and other gifts are appropriate only if they serve a genuine educational purpose. Acceptance of gifts should not influence prescribing practices or decision to purchase a device.

Journal Club: Regions

  • Chief residents are responsible for selecting and assigning articles.
  • Faculty Host: Rotates between Regions faculty
  • Occurrence: 5th Wednesdays, 6:30 - 8:30 AM
  • Resident Attendance: All residents are expected to attend, and must be excused from clinical work. 

Maxillofacial Trauma Cases w/ Plastics and ENT

  • Faculty presenter selects topic.
  • Faculty Host: Rotates between Regions faculty
  • Occurrence: Weekly on Mondays, 6:30 - 7:30 AM
  • Resident Attendance: All residents on Regions rotations are expected to attend, and must be excused from clinical work.

M&M: UMN

  • The senior resident on the UMN rotation is expected to submit complications weekly, and present if case is selected. Review instructions for submitting cases. Questions regarding this system should be directed to Michelle Lunden, Exec Ofc & Admin Asst., Dept. of Surgery Education Office (lund0538@umn.edu or 612-626-2590).
  • Faculty host: Sayeed Ikramuddin, MD
  • Occurrence: Weekly on Tuesdays, generally 7 - 7:30 AM
  • Resident Attendance: All residents on UMN rotations are expected to attend, and must be excused from clinical work.

Operative Preparation Conference: NMMC

  • Sherry Richgels, Clinical Director for Allen Van Beek, MD, assigns private practice faculty to dates based on availability. Faculty select topic. 
  • Faculty Host: Rotates between private practice faculty
  • Occurrence: 3rd Monday of the month, from 5:30 - 6:30 PM
  • Resident Attendance: As of 7/1/18, this conference is now optional for Integrated Resident Levels 1 & 2. All other residents are expected to attend unless on approved time off, and must be excused from clinical work.

Orthopaedic Grand Rounds: Regions

  • As of July 2017, Department of Orthopaedic Surgery no longer has dedicated dates for combined ortho/plastics conference. They now have invited speakers, one of which will be a plastics surgeon. The date this will occur is TBD.
  • Faculty Host: varies
  • Occurrence: TBD
  • Resident Attendance: All residents on Regions rotations are expected to attend, and must be excused from clinical work.

Research Meeting: Off-site

  • Faculty host moderates discussion.
  • Faculty Host: Martin Lacey, MD
  • Occurrence:  No set schedule, but there is generally one event per 2-3 months from 6 - 8 PM. 
  • Resident Attendance: All residents are expected to attend, and must be excused from clinical work.

Research Meeting: UMN

  • These meetings will be to get updates on ongoing projects, set tasks for the upcoming month, and discuss issues.
  • Faculty Host: Umar Choudry, MD
  • Occurrence: 2nd Wednesday, 7:15 - 7:45 AM
  • Resident Attendance: Optional.

Research Methods Conference: Regions

  • Faculty-led discussion on QI/research funding sources and the IRB process.
  • Faculty Host: Martin Lacey, MD
  • Occurrence:  1 per year in September
  • Resident Attendance: All residents are expected to attend, and must be excused from clinical work.

Research Methods Conference: UMN

  • Medicine Librarian-led discussion on research methods and available resources.
  • Host: Medicine Librarian
  • Occurrence:  1 per year in August
  • Resident Attendance: All residents are expected to attend, and must be excused from clinical work.
The Libraries offer free workshops for students, staff, and faculty. Faculty or instructors can require (or encourage) their students to attend particular workshops or include the link to one of our online workshops, guide or tutorials in your course site. Examples:

Strategies for literature reviews (tracing citations, organization, evaluation of sources, etc.)
Getting to know the literature/databases in your discipline (e.g. databases, journals, books, etc.)
Tools for creating bibliographies (e.g. using Zotero, EndNote, etc.)
Library tools for collaboration (e.g. for group projects)
Using Google as a research tool
Finding grant funding
and much more...

(https://www.lib.umn.edu/instruction/instructorsupport)

Program Evaluation Committee (PEC)

A Program Evaluation Committee (PEC) is the ACGME-required body comprising at least two program faculty members and at least one resident from each program. PEC should participate actively in:

  • planning, developing, implementing, and evaluating educational activities of the program;
  • reviewing and making recommendations for  revision of competency-based curriculum goals and objectives;
  • addressing areas of non-compliance with ACGME standards; and,
  • reviewing the program annually using evaluations of faculty, residents, and others.

Committee members and description of responsibilities available at: PEC Description

Program Goals and Objectives

The goal of training is to train academically oriented surgeons by fostering and facilitating independent discovery and research, and assist residents in preparing a broad based foundation for their future clinical and research endeavors.  The faculty serve as a clinical and intellectual database to which the resident can refer to for assistance in answering questions stimulated by reading or clinical exposure.

Residents will acquire the necessary technical skills in several ways. In addition to didactic lectures and conferences, dissection on cadaver specimens will provide anatomical experience in flap anatomy and aesthetic surgery.  The basic fundamentals of microsurgery are taught and practiced.  As the resident demonstrates a mastery of the basic skills, he or she will be provided progressively increasing operative responsibility in the clinical area.

The rotation schedule is designed to allow maximum exposure to the requirements outlined by the ACGME. Residents will be exposed to the full range of surgical care environments, from busy community hospitals to the clinical private practice setting. The bulk of the surgical experience takes place at four core facilities (University of Minnesota Medical Center, Fairview, Minneapolis VA Health Care System, Regions Hospital, and North Memorial Medical Center). Residents may sometimes follow cases to a number of affiliated hospital sites.

Residents and faculty are expected to review rotation-based goals and objectives as needed.

Scholarly Activity Expectations

ACGME Program Requirements are as follows;
  • Residents must demonstrate annual scholarship and/or academic productivity to include two or more of the following:.
    • peer-reviewed publications with PubMed-Indexed for Medline (PMID);
    • conference presentations, including abstracts and posters, given at international, national, or regional meetings;
    • textbook chapters;
    • funded or non-funded basic science or clinical outcomes research projects;
    • quality improvement projects; or,
    • teaching lectures or presentations (e.g., grand rounds) of at least 30 minutes in duration within the Sponsoring Institution or program.
  • Residents must participate and present educational material at conferences.
The Review Committee recognizes that residents and faculty members may be interested in pursuing scholarly activities that are not considered traditional academic profiles in terms of publications and presentations. These include: patents or start-up ventures; websites or apps; surgical simulation projects; hospital quality improvement projects; practice-based learning or outcomes projects; education or novel teaching methods projects; major teaching presentations; and development of databases. The Review Committee encourages programs and residents to pursue these (and other) activities and to identify these when reporting scholarly activity.

What types of activities qualify as departmental or institutional quality improvement or patient safety activities?

Residents, programs, or institutions should initiate quality improvement and patient safety projects. Examples of such projects include participating in hospital-wide or department-wide efforts to reduce infections, conducting root cause analyses of errors, or completing a practice improvement module.

It is important to note that mere attendance or case presentation at Morbidity and Mortality or Quality Improvement conferences does not satisfy this requirement.

However, if errors are identified at such conferences, and one or more residents develop a root cause analysis by which to identify and avoid such errors in the future, those activities would qualify as QI if they were used to help to prevent such errors from occurring on subsequent patients.

In summary, any project that enhances patient safety or QI in which a resident actively participates by researching a series of events, uses this research to find best evidence for future practice, and shares this best evidence to develop improvement or change in patient management would qualify as a QI or patient safety project.

Expectations by Year

RL1: Complete CITI training

RL2: Submit an IRB application

RL3: Complete a project (retrospective) or begin data collection (prospective)

RL4 - RL5: Submit at least one project for publication in a peer-reviewed journal during either 4th or 5th year.

RL6: Present project(s) at a national meeting. See Podium Presentation for details regarding travel reimbursement, if applicable.


Each resident is responsible for logging their research and QI projects in the Research/QI Tracking spreadsheet (must log in with your UMN account for access).

External Funding Opportunities

The Department of Surgery provides a comprehensive listing of external funding opportunities. This list, organized by interest areas, includes federal, state and foundation/society opportunities and is updated monthly. The list can be found on the DOS Research site, under "External Funding Opportunities."

Security/Safety

The Security Monitor Program (SMP) is a branch of the University of Minnesota Police Department. SMP offers a walking/biking escort service to and from campus locations and nearby adjacent neighborhoods. This service is available completely free to students, staff, faculty, and visitors to the University of Minnesota Twin Cities campus.To request an escort from a trained student security monitor, call 624-WALK shortly before your desired departure time.

UMMC, Fairview employees security officers who are on duty 24 hours a day to respond to emergencies and to escort persons to and from the parking facilities. Call 612-273-4544 if you wish to have an escort, and a security officer will meet you at your location.

Subpoena

If someone appears with a subpoena and attempts to serve you with it in connection with your work at the University:

  • Decline to accept service, and direct the person to: Office of the General Counsel (OGC) at 360 McNamara Alumni Center, 200 Oak Street SE, Minneapolis, MN 55455
  • If they insist, let them hand it to you, then call the OGC immediately (612-624-4100), identify yourself as a resident, and ask to speak with an attorney.

If you receive a subpoena via U.S. regular or certified mail:

  • Note the date and time of receipt on the envelope and keep the envelope and certified mail receipt.
  • Personally deliver all of the documents over to the Office of the General Counsel as soon as possible. Prompt action on your part is required because usually only a short time frame exists for filing a response to a newly filed lawsuit.
  • Keep the contents of the subpoena confidential because it may require information about a specific individual.

In any case you should contact the Office of the General Counsel if you receive something that resembles a subpoena. It is important to let an attorney review the subpoena or court order to determine the University's rights and responsibilities for compliance. Do not ignore a subpoena, even if it addresses something you are unfamiliar with or asks for documents you do not have. Failure to respond to a subpoena could result in you or the University being held in contempt of court.

What if I receive a legal notice such as a subpoena, summons, or search warrant?

  • If you are served with or given a summons and complaint, a subpoena, or other legal notice that relates to your University job or to University business, immediately fax the document you received, together with a request for assistance, to the Office of the General Counsel at 612-626-9624.
All other questions - contact the OGC directly:

Office of the General Counsel
360 McNamara Alumni Center
200 Oak Street S.E.
Minneapolis, MN 55455

612-624-4100 (phone)
612-626-9624 (fax)
ogcweb@umn.edu

Supervision

Levels of Supervision

  • Direct - the supervising physician is physically present with the trainee and patient
  • Indirect
    • With supervision immediately available the supervising physician is physically within the hospital or other site of patient care and is immediately available to provide direct supervision
    • With direct supervision available the supervising physician is not physically present within the hospital or other site of patient care, but is immediately available by phone and/or other electronic modalities and is available to provide direct supervision
  • Oversight – the supervising physician is available to provide review of procedures/encounters with feedback provided after the care is delivered

(GME Policy: Supervision)

Faculty Responsibility for Supervision

All patient care must be supervised by qualified faculty. The program director will ensure, direct, and document adequate supervision of residents at all times. Residents will be provided with rapid, reliable systems for communication with supervising faculty. Residents must be supervised by faculty in such a way that the residents assume progressively increasing responsibility according to their level of education, ability, and experience. Faculty are expected to recognize signs of fatigue, and comply with program policy to send resident home.

On call schedules for faculty must be structured to ensure that supervision is readily available to residents on duty.  Faculty determine the level of responsibility given to each resident.

Per the Institution Manual, faculty are expected to:

  • Set clear expectations
    • When to call
    • Situations in which trainees should always call
    • How to call – provide accurate pager/phone numbers
    • Trainees role in the care of the patient
  • Create a safe learning environment
    • Reassure the trainee that is is always appropriate to call if uncertain
    • Recognize and address uncertainty in the trainee
  • Be readily available
    • Answer pages and phone calls promptly
    • Planned communication (schedule times for calls)
  • Balance supervision with trainee autonomy.  Provide input but don’t take over the case
  • Be respectful
    • Be patient with the trainee regardless of time of day
    • Don’t yell at or belittle a trainee

If a faculty member fails to do any of the above, residents are expected to notify the program via Faculty Evaluation, or one of the other methods described in the Grievance Procedure section.

Supervision at UMMC, Fairview & VAHCS

If the patient undergoes surgery in either a major operating room or the ambulatory surgery suite, the nursing staff will not call for the patient unless faculty is present in the surgical suite. Faculty is available by pager, and telephone 24/7, and a call schedule for faculty and residents is published monthly. Inpatient hospital care is provided by the residents with direct supervision of faculty on a daily basis. The faculty rounds with residents on assigned inpatients daily.

Similarly, all patients seen in the clinic area are seen by faculty  and resident alike, and their management is discussed fully. When patients are seen in the emergency department at night or on the weekends, they are evaluated first by the resident on call, consistent with duty hour limitations. The resident ultimately conveys the information to the supervising faculty by telephone, and, if it is a minor problem, the resident, based on their experience level, manages it, directed by the faculty. If the patient problem requires admission, intra-operative treatment, or has any problems, the faculty comes to the hospital, evaluates the patient, and supervises their care from there. This policy extends to all UMMC, Fairview clinics and satellite surgery centers at all times.

Supervision at NMMC

Residents are involved with primarily one faculty assisting or managing the patient in a directly supervised manner. Patient care in these rotations occurs with direct communication and supervision by the faculty. Residents are assigned periodically to trauma call. It is required that they communicate with the faculty by telephone to formulate a treatment plan, prior to initiating treatment. In most cases thefaculty comes to the hospital to provide direct supervision, and frequently only involves the resident in cases with strong educational potential. The faculty rounds with residents on assigned inpatients daily.

At Regions Hospital the resident always has on-site staff supervision. Ninety-seven percent of all patients seen in clinic, and all patients scheduled for the operating room are seen personally by the faculty who coordinates care with the resident. Often the residents will see the patient and then present the patient to the faculty member. Patients with minor injuries seen in the emergency room may be treated by the resident but must be discussed with the faculty to confirm the treatment plan, prior to treatment. All cases performed in the operating room are under the direct supervision of the faculty. The resident may be involved with managing some outpatient problems in the emergency room without direct visual supervision by the staff, but the staff is always available by pager or by phone.

Resident Responsibilities for Patient Care

Residents are expected to communicate directly with attending staff at any time there is a change in the condition of the patient. Death, ICU transfers and end-of-life decisions are quite rare for the Plastic Surgery program. When these specific issues arise, however, the resident is mandated to inform the attending or on-call staff if the event is after hours.

Common events involving the change in condition of patients for plastic surgery include reconstructions that have threatening complications (e.g. lack of blood supply for a reattached finger). Other examples would be post-operative complications (e.g. bleeding/hematoma, acute infections, open fractures) where delay in treatment may adversely affect outcomes. Residents are instructed to communicate directly with attending staff if these issues occur while they are caring for the patient. There is always attending staff coverage available for plastic surgery patients at all of the teaching sites.

Residents at all levels of training must contact attending for the problems listed above. For residents in the first and second years of the training program, specific instruction will be given to contact staff if there is any question about a change in a patient or a clinical problem. Third year residents are expected to anticipate problems and demonstrate advanced judgment in addition to contacting staff for patient changes or clinical problems.

Progressive Responsibilities for Patient Management

Residents’ progressive patient management responsibilities are determined on an individual basis through faculty review of resident performance using the end of rotation evaluation data as well as information gathered through specific observations made by faculty. Criteria are provided in rotation evaluations to help determine if a resident is ready to assume additional clinical autonomy.

Training/Graduation Requirements   

Refer to American Board of Plastic Surgery (ABPS) Resident and Training Information.

Transitions of Care and Hand-offs

Residents receive focused and relevant transitions of care and hand-offs training during their GME orientation to build these skills, use clear assessment strategies, and document this competency. The GME has posted additional resources online: http://hub.med.umn.edu/resident-fellow-administration/teaching-evaluation-resources/patient-handoffs.

Residents and faculty members are expected to demonstrate responsiveness to patient needs that supersedes self-interest. They must recognize that under certain circumstances, the best interests of the patient may be served by transitioning that patient’s care to another qualified and rested provider. 

Hand-off Checklist - University of MN Health

  1. Patient name and medical record number
  2. Consult vs. primary patient
  3. Attending for the patient
  4. Procedure performed or reason for consult
  5. # days post op or # of days in-house if pre-op
  6. Any complications or unusual circumstances re procedure
  7. Issues with recovery, medical comorbidities, special medications
  8. Weight bearing status, elevation, dangling
  9. Anticipated discharge date, possible discharge issues (if over the weekend and covering resident is going to discharge)
  10. Anticipated pages and response (what to do if a situation arises that is specific to the patient)

The resident on the service discusses the above checklist with the resident either taking over for the evening or weekend, prior to the time changeover occurs. The resident on the service keeps the patient list current in EPIC. 

The resident on evening call or weekend call will give a check out to the resident on the service prior to the time changeover occurs in the morning. Any changes in the patient's status or important clinical activity is discussed in the check out. Any new admissions, surgical cases or consults are also discussed with the above checklist used as a template. 

Visa Sponsorship

Applicants to our program must have either permanent residence or a J-1 visa. Our program does not sponsor H-1B visas. More information on the J-1 visa can be found on the UMN-GME webpage

Applicants with a status other than permanent residence, J-1, or H-1B (e.g. O-1 or EAD) should email the Program Coordinator so that your status may be evaluated by our UMN-GME Visa Specialists.

Wellbeing

A wealth of in-person and online resources are available to residents;

  • Academic Success & Assistance
  • Disability Resources Center
  • Tools for Self-Screening
  • Confidential, Affordable Mental Health Assessment, Counseling, & Treatment
    • Crisis / Urgent Consultation
    • CaRe (CAre for REsidents and Fellows) Clinic at Hennepin Health
    • Resident and Fellow Assistance Program (RAP)
  • Resource guide to support resident and fellow health
  • Sleep
  • Stress Management

SECTION 6 - ADMINISTRATION

Contact Information

Contact information for all University faculty, staff, students, etc. is searchable at; http://search.umn.edu. If contact information is not listed, check with program coordinator.

Hospital Site Information

Questions about services offered at off-site hospitals should be directed to that hospital's site coordinator. Site-specific policies and procedures are outlined in MedEd To Go, Powered by Guidebook.

Surgical Administrative Center Contacts

http://hub.med.umn.edu/administrative-services/administrative-centers/sac/staff-sac

GME Resident/Fellow Resources

http://www.med.umn.edu/residents-fellows/current-residents-fellows

Intranet

Fairview

https://intranet.fairview.org

To access Fairview Intranet from home, a username and password will be required. Use your Fairview username/password to log in.

University of Minnesota Physicians (UMP)

http://resource.umphysicians.com

To access reSource from home a username and password will be required. Use your University X500 username to log in with a default password of “welcome11”, which can be changed using the link at the top of every reSource page.

Confirmation of Receipt of Policy Manual

Sign in with your UMN ID and password to complete the confirmation form.