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Create Filters

Creating filters is possibly one of the most important things you can do to manage your email effectively.  There are many options for creating filters, including setting mail to skip the inbox, avoid being sent to spam, to automatically be sent to spam, to apply certain labels, to be automatically shown as "Read," and many more.  We encourage you to familiarize yourself with the various options that are available.

In the following example, you are trying to create a filter that prevents mail being sent from Westlaw from being flagged as spam and potentially lost:
  1. Go to Settings > Filters (Settings can be found in the Tools menu, under the "gear" icon in the upper right corner.)
  2. Click on "Create a new filter" (at the bottom of the page - it can be a little hard to find)
  3. In the "From" field, enter ""
  4. Click on "Create filter with this search"  
  5. Click the box next to "Never send it to spam" 
  6. Click the "Create filter" button.  
Now no mail from (i.e. Westlaw) will be flagged as spam.  (Students, you may want to create similar filters for,, and other domains from which you need to receive important communications.)