Help Desk Consolidation Community of Practice (fCoP)

Charge

Develop and evolve the relationships, roadmap, best practices, and templates to accomplish the following:

  • consolidate the University’s 73 helpdesks to a single point of contact
  • create and maintain credibility in consolidated help desk services 
  • develop desktop support standards

Announcements

Next Meeting

Coming soon!

For additional announcements, please visit the Discussions section of our website.

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