2015 M3 Orientation - Rising M3 Technology Self-Help Guide

These are the most commonly asked technology questions of Rising M3 students.

Set Up Email to Securely Work With Patient Information:

As an M3 you will need to make sure your mobile email access is secure to handle electronic patient health information (ePHI). Please use the following links below for instructions on how to configure your email securely. Accessing email via the IMAP protocol (used in special circumstances) is not considered secure. By following these instructions you will be required to install a 6 digit passcode on your device.

AirWatch for Mobile Devices (smartphones/tablets): https://wiki.umms.med.umich.edu/x/noMjCQ

Laptop/Desktop: https://wiki.umms.med.umich.edu/x/h6-wBg

MiChart, CareWeb, CPRS, UM-CareLink, & VPN

These instruction assume you are accessing these resources for the first time.  If you have already completed steps 1 and 2, skip to step 3 for links to the specific resource you want.
  1. Install Citrix Receiver
    1. http://receiver.citrix.com
    2. no configuration necessary 

  2. Install Cisco AnyConnect VPN
    1. Locate your appropriate version of Cisco AnyConnect VPN: here
    2. Connect to: vpn.med.umich.edu 
    3. Use your level 1 credentials (will save configuration after successful login) 

  3. Access Specific Application
    1. MiChart
      1. http://vplaces.med.umich.edu
      2. Does not work on Google Chrome
    2. CareWeb
      1. http://vplaces.med.umich.edu
      2. Does not work on Google Chrome
    3. VA CPRS
      1. http://www.med.umich.edu/i/clinical/cprs1.html
    4. CareLink
      1. Internet Explorer on Windows ONLY
      2. https://citrix.med.umich.edu

  4. If the above fails:
    1. Update/Install Java
      1. http://www.java.com/
      2. Return to step 3.

  5. If all of the above fails or if you have further questions, please contact: lrc_help@umich.edu


MLearning mandatory modules can be found here: https://trainingportal.med.umich.edu


  • Come to 8th floor UH-South during Orientation (May 6-7, 2015) for assistance,
  • Weekly assistance will be available at Seminars in Medicine at the Ford Auditorium Fridays from 2:30-3:15pm, 
  • Email or call the MSIS Service Desk at msishelp@umich.edu - 734-763-7770