UNSCHEDULED OUTAGE - resolved.

8:00 AM, Monday, May 2, 2016, Home drive (H: drive) is currently unavailable. ITS is investigating the cause and working to resolve issue.

8:40 AM, Monday, May 2, 2016, Home drive has been restored.

SCHEDULED MAINTENANCE

Banner Maintenance Updates

Incident Type:        Scheduled Outage

Start Time:           April 29, 2016 5:00PM

End Time:             April 29, 2016 6:00PM

Applications(s) Affected: Banner

Service Type:         Production

Symptoms:             System will be unavailable during updates


Comments:
Updates have been completed and Banner is available for use.
Automatic address validation has been temporarily turned off until vendor can resolve a compatibility issue with Clean Address address validation.  ETA for Clean Address address validation to be resolved is Monday, May 2 by 10:00AM

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April 26, 2016

10 pm - Campus print services have been restored

6 pm  - Campus printing via UPrint is down 

Unusually high print volumes Tuesday afternoon caused the UPrint system and database to become unstable and eventually lock up.

The ITS team is rebuilding the system; we do not anticipate it will be available until early Wednesday April 27 at the earliest.


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SLRC ELECTRICAL OUTAGE

Incident Type:        Scheduled Outage

Start Time:           April 28, 2016 7:00AM

End Time:             April 28, 2016 3:00PM

Building(s) Affected: SLRC

Service Type:         Production

Symptoms:             Network data and voice services unavailable in the SLRC for the duration of the outage


Comments:
Electrical work necessary for the Science Building Renovation Project requires an extended electrical shutdown of the SLRC on Thursday, April 28th. This work will impact voice and data networking services in the SLRC for the duration of the outage. No other buildings will be impacted.