NO KNOWN SERVICE OUTAGE


SCHEDULED MAINTENANCE

Voice System Upgrade and Maintenance

Incident Type:       Scheduled Maintenance

Start Time:          July 9, 2016 8:00PM

End Time (actual):   July 9, 2016 10:00AM


Analog voice gateway impact
Call processing for analog devices connected to these VG2xx gateways will be interrupted for several minutes while firmware is upgraded/device is rebooted.  

SIP gateway impact
SIP gateways will be upgraded one at a time to allow call routing during the maintenance window.  Affected devices will be monitored during and after upgrade.