We will provide daily updates after each major phase of the project until technical issues and support issues return to a moderate level. The Phase 3 migration occurred this past weekend. This email details the activities completed during the first business day of operation.
The following units migrated to Google this weekend:
Number of users migrated: 4,782
Departmental resources (e.g. conference rooms) migrated and/or created: 197
Departmental accounts (e.g. departmental mailboxes) migrated and/or created: 224
Initial mail migration began on Monday, July 16 and was completed by Wednesday, July 23. Daily delta migrations were completed for the remainder of the week. Google migration activities for faculty and staff began at 8:30 pm on Friday. The entire process completed around 5:00 am on Saturday. Departmental resources were migrated on Saturday and Sunday.
Transition Desk Summary
Google Guide Summary
Student Google Guides and ITS and Unit Staff Google Guides were on-site at 27 locations on Monday. The number of on-site support personnel ranged from one to four depending on the location and unit preference.
Nearly 100 faculty and staff were provided assistance by Google Guides. The topics of the support questions that were covered included:
Executive Support Summary
As part of the roll-out, each unit identified executives and other key personnel that needed special face-to-face consulting as part of the roll-out. Some units provided their own executive support; the project team provided Executive support for the following units:
Overall, the migration of data and the support of users went very smoothly this weekend. The biggest issues that were faced included:
The data from seven calendars did not migrate due to unknown migration issues. The data from one unit’s personal calendars did not migrate since these calendars were not on Exchange.
After additional investigation, it was determined that the Exchange addresses were incorrect.
It was determined that the Exchange addresses for these departmental accounts were incorrect.
Forty-four (44) people with a med affiliation could not be migrated to Google since approval had not been granted by the individual users to be moved out of the restricted sub-org.
Five students reported sick and did not show up at their appointed location to provide assistance to the units.
Data migration for the Institute for Social Research and Life Sciences Institute was not completed by 8:00 am on Saturday. A notice was sent to the Unit Readiness Coordinators on Saturday afternoon letting them know that the data migration had not completed although faculty and staff could access their Google email and calendar accounts.
Since there are no major or minor open issues, a Day Two report will not be sent.