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For specific questions about the functionality and usage of the various Google Apps, we suggest you first check the resources on this site and Google's own support resources. The chances are very good that documentation already exists that answers your question.

ITS Service Center regular hours:

M-F: 7 a.m.-6 p.m.
Sun: 1-5 p.m. (email only)
(All hours Eastern time)
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734-764-HELP (764-4357)