Community-Based Participatory Research:
A Partnership Approach For Public Health

Help and Technical Notes

Frequently Asked Questions

How long will it take to download this course on to my computer?
This course will only work on a PC computer. The file size is approximately 349,410 KB. Download time will vary depending on your connection speed/type. For a Consumer DSL (CDSL) may take approximately 46 minutes to download. Cable modem or higher may take approximately 4 minutes or less. If you do not have administrative rights to your machine, you may need to contact your local administrator before downloading and running the course.

How can I start my CD-ROM if it doesn't run automatically?

If you are using a PC computer:
    1. Open Windows Explorer
    2. Browse for your CD-ROM Drive until you see the list of files contained on the CD-ROM
    3. Click on the file startCD.exe


Why can't I see the navigation bar at the bottom of my screen?
In order to see the navigation bar and use it to follow through the CD-ROM, you may need to change your screen resolution (area). To do this:
    1. Go to your desktop and click the right button of your mouse in an empty part of the screen.
    2. Select "Properties."
    3. Click on the "Settings" tab.
    4. Move the "Screen Resolution" to More (1024 by 768 pixels).
    5. Click on "Apply." Your screen may flicker for a moment. This is normal.
    6. When asked if you want to keep these settings, click "Yes."
    7. Open the CD-ROM.
If you are unable to change the screen resolution, you can restore some use of the navigation bar by hiding the taskbar at the bottom of your screen. Do this by moving your mouse to the top horizontal edge of the taskbar. When the double arrow appears, click and drag the taskbar out of sight. Alternatively, follow these steps:
    1. Right click on the taskbar along the bottom of your screen.
    2. Select "Properties."
    3. In the "Taskbar" tab, make sure "Keep the taskbar on top of other windows" is unchecked.
    4. Click on "Apply"
    5. Click on "OK."
    6. Open the CD-ROM.
By removing the taskbar, you will have navigation capability along the bottom of the screen, but you will not be able to view the script as it is narrated.

What are the system requirements I need to view this course?
  • PC users: Microsoft Windows 98, 2000, NT, XP, Vista or Windows 7