Google Learning Center.
Google Account Conflict page for more info.
Open Hangouts at hangouts.google.com or in Gmail.
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How do I sign into Google Apps?
You will sign in using your Directory ID and password. You can sign in by going to https://mail.google.com/a/umd.edu. You can access apps by clicking on the Grid icon (top right) and choosing the App icon of your choice. Sign-in instructions are also available in the How to Sign into UMD Google Apps for Education article.
Mailboxes were migrated at the highest fidelity possible. In cases where a large number of messages did not migrate, mailboxes have been investigated for causes and migrated again when necessary.
After migration, you will continue to have access to your Microsoft Exchange account via email.umd.edu for reference purposes. After 30 days, all of your data on the Exchange server will be deleted -- including email, calendar events, contacts, notes, and tasks. If you need a local reference copy, see this Knowledge Base article for instructions.
Visit the Coexistence with Exchange webpage for how-tos and info.
Rules from Microsoft Exchange were not copied over to Google Apps. You will need to recreate your Rules as Filters in Google Mail. You can create these by going to Settings > Filters > Create New Filter, or you can open a message or message type that you want to filter, click the Actions dropdown box, and choosing Filter Messages Like These. More information is available in the Using Filters article.
After Phase One Migrations are complete, the project team will provide instructions for people who have large offline email data files and would like to put them on Google.
A formal list of data and restrictions is in development. However, mail should never be considered a “secure” method of transport and the following types of data should not be placed into Google Apps:
- Federal Tax Information
- Student Loan Application Information (GLBA)
- Social Security Numbers
- Protected Health Information (HIPAA) Data
- Personal Identifiable Information (PII)
- Federal Information Security Management Act (FISMA) Data
- Credit Card or Payment Card Industry (PCI) Information Data
- US Export Controlled Data
Microsoft Outlook connections (and other desktop mail client connections) are not supported by the Division of IT and we cannot provide guidance on usage. IMAP Clients will lose many of the features and benefits of a switch to Google Apps. We have enabled IMAP access, however. See this link for instructions. For some clients, including Outlook, you will need to enable two-factor authentication and generate and Application Password.
How can I access my UMD Google Account on my phone/tablet?
Mobile setup instructions for iOS are in the Using GAFE (Google Apps For Education) with your iOS Device's Native iOS Mail Application article. For Android devices view the Use GAFE (Google Apps for Education) with your Android Device's Native Mail Application article. Some devices/operating systems do not support Single Sign On (the method we are using for authentication), and you will need to access your account via Web browser on your mobile device.
Your email address is the same, YourDirectoryID@umd.edu. This is the address you should give out and the address your messages will be sent as. Mail sent to legacy addresses (i.e., @exch.mail.umd.edu and @mail.umd.edu) will also be delivered to your Google account, but these addresses should not be distributed or relied upon for correspondence.
Because Google Apps is authenticated using CAS, Directory Blocks placed by NEThics or the Security Team will still apply. Compromised accounts may also have their passwords reset, preventing authentication into any Directory ID authenticated services. The Service Desk can reset passwords and refer locked or blocked users to the appropriate authority for resolution. If accounts are Suspended by Google, the IT Service Desk will get started the process to un-suspend the account.
There are no plans to activate sites at this time. Consider Wordpress as an alternative.
Room Resources will not be migrated into Google until everyone is moved off of Exchange. Until then, Google Apps users should use the Find A Time feature to view room availability and book for meetings.
Google Groups based on HR Unit Codes/Department names will be provisioned just as they are currently in the Division of IT Active Directory and Microsoft Exchange System. We have plans to create a method of syncing custom, dynamic groups and will release information when it becomes available during a later phase of the project.
Google Service Accounts will be managed in the Special Identity Management System (SIMS), for which the owner can specify admins. Owners and admins can see and reset the password for these accounts if needed. Service Accounts are for application use only and available only to IT partners on campus.
Shared email accounts will be migrated as real accounts with calendars and access will be granted to delegates (similar to delegating your own mail account). Management of access will be done in SIMS, where owners can specify delegates. No passwords are distributed as the account delegation process allows delegates to manage through their own Google Account via CAS.
Reflectors and Listservs have been listed as Google Shared Contacts. This allows you to see them in the "people picker" as you start typing in the TO, CC, etc. fields. We are hoping to replace Reflectors with Google Groups in the future.
Reflectors and Listservs have been listed as Google Shared Contacts. This allows you to see them in the "people picker" as you start typing in the TO, CC, etc. fields. Listserv Lists will continue to function as part of the Listserv system and management/creation will be done using SIMS (sims.umd.edu).
Google Calendar data back to Jan 2015 and 1 year forward will be migrated. Any calendar invites that are not accepted or marked Tentative in Exchange will not migrate. If an event does not migrate or migrates with errors, its best to recreate the event. If access to older calendar entries is needed, they can be saved locally (see How to Export Folders from Exchange Mail or Terpmail using Outlook 2013 in the ITSC KnowledgeBase) and accessed through Outlook.
Chrome is the recommended way to access your Google Apps account. It will provide the best user experience and is the supported method. However, you may use other browsers with the caveat that your experience may be inconsistent or less reliable.
- Chrome Profiles: View the Use Chrome Profiles to manage multiple Google Apps Accounts article.
- Toggle between accounts: View the Sign in to and switch between multiple accounts in Google Apps article.
- Open multiple browser windows or multiple browsers
Chrome profiles are a way of managing settings, bookmarks, and extensions in Google Chrome. It is also a convenient way to switch between multiple Google Accounts. View the Use Chrome Profiles to manage multiple Google Apps Accounts article for instructions on setting up profiles.
Spanning Backup is a Google app that allows recover of mail from an online backup. For further information, see the ITSC KnowledgeBase article on the tool.
Two-factor authentication will be available in a later phase of the project and will leverage the Duo Security multi-factor authentication solution already distributed on campus.
this Service Catalog item.
Chrome is the best way to access your Google Apps account. We have enable IMAP connections so you can connect your desktop mail client, but we will not provide support or additional guidance on these connections. See https://support.google.com/mail/troubleshooter/1668960#ts=1665018 for instructions. You will need to enable two-factor authentication and generate an Application Password for some clients.