After-Hours Instructional Technology Email Support for Students & Faculty:
...and/or drop by anytime 9am-5pm Mondays through Fridays at the ITL-East and Student Media Lab (East campus, Main Library, IDEA Commons) or ITL-West and Student Media Lab (West campus, first floor, Room BGRC 181)
- for Blackboard Learn-specific questions or assistance, please email firstname.lastname@example.org
- for Blackboard Learn and any other instructional technology inquiries and assistance, please email email@example.com
ITL Blog & News aims to streamline communication on Teaching & Learning Technology support at UIC, the campus-wide Blackboard Learn service, and all services, resources and support of the ACCC Instructional Technology Lab for faculty, students and staff using technology for traditional face-to-face on-campus instruction, as well as online and blended learning, and other university business applications.
New ITL & Student Media Lab Walk-in Hours:
- ITL-East and SML-East at East campus
Mondays through Fridays, 9am-5pm
on the first floor of the Richard J. Daley Library, IDEA Commons, Room LIB 1-030
- ITL-West and SML-West at West campus
Mondays through Fridays, 9am-5pm
on the first floor of the Benjamin Goldberg Research Center, Room BGRC 181
What is new with Educational Technology at UIC this Fall 2011?
- ITL and Student Media Lab Walk-in Hours - extended to 9-5pm everyday
Faculty, students (and staff) can now simply drop in, call the ITL or jump on a Remote Assistance Internet session to get help on everything and anything the ITL and SML has to offer anytime between 9am and 5pm on Mondays through Fridays, at both East and West Campus locations (without appointments).
Next up: the ITL is in the final stages of making the necessary arrangements to offer after-hours email and telephone support to everyone at UIC. Stay tuned for upcoming announcements this September.
- Blackboard Mobile Learn apps for iPad, iPhone, iPod touch and all other smartphones and tablets running Android, Blackberry and HP/Palm webOS (on all carriers and Wi-Fi)
- Web Browsers for Blackboard Learn support page and Browser Configuration Checker :: a support and frequently asked questions page that provides valuable help with the many browser-related problems instructors and students using Blackboard Learn may experience, caused by browser configurations, new browser installations, new personal computers and other browser-related software.
- Blackboard Collaborate Web Conferencing (formerly known as Elluminate Live!) built-in right inside Blackboard Learn :: now, all instructors or TAs can easily create and use Web conferencing sessions for classes any time they want.
- Lynda.com video tutorials :: almost 1,100 professional-quality self-pace tutorials available to all UIC students, faculty and staff on a multitude of computer and Internet software and technology . Login at http://go.uic.edu/lynda
Check out also Lynda.com mobile apps for iPad, iPhone, iPod touch and Android smartphones and tablets.
- Blackboard Learn Essentials for Instructors Lynda.com tutorial :: a comprehensive 6.5 hour self-paced video tutorial with 15 chapters, over 90 how-to movies and a Table of Contents of links to jump around as needed. Highly recommended.
A Blackboard Learn Essentials for Students is expected to be released by Lynda.com in late August.
- Student Media Lab (SML) :: an ITL extension for students needing in-depth assistance with any aspect of using technology for classes.
The SML also lends out equipment to individual students :: laptops loaded with software (Microsoft Office, Adobe suites, Acrobat Pro, Camtasia Studio, SnagIt, Audacity, SoftChalk, WebDrive, etc), portable projectors, video cameras, Flip pocket cameras, tripods, headsets, portable high-capacity hard drives, iPads, etc. Equipment is lend out for up to one week.
- ITL Equipment for loan for faculty :: essentially, the same equipment and gadgets available for students to borrow at the SML (see above) is also available for individual faculty members.
- GoogleApps@uic :: UIC's own instance of Google Apps for Education, ratified by UIC Legal Counsel :: Gmail, Google Docs, Google Sites (like this ITL Blog Website), Google Calendar, and more.
- Blackboard Instant Messenger (formerly known as Pronto) :: automatically aggregates everyone enrolled in a Blackboard Learn site. Students, faculty and TAs can jump into ad hoc Blackboard IM to communicate via text-chat and voice. Faculty and TAs can use Blackboard IM to offer virtual office hours, audio student interview assignments or just stay in touch with the class.
- UICast (Echo360) Lecture Capture :: not new, but expanded classroom deployment :: UICast is a class/lecture recording service available in over 20 general-purpose classrooms on the East campus, and at several classrooms run by Medicine, Pharmacy and Dentistry.
Instructors teaching in these rooms can request that their lectures (or guest speaker presentations) be automatically recorded. Recordings are made available in four formats: an MP3 audio Podcast, a rich Web delivery format that includes video and audio of anything that transcribes at the podium (inc. computer interactions) along with thumbnails and other navigational controls, Enhanced Podcast and a generic MPEG-4 video/audio file.
Typical recorded lectures are transcoded within four hours, with links to the multimedia automatically published on UIC Blackboard Learn sites and/or iTunesU.
- WebDrive for UIC WebDisks :: WebDisks make it very easy for UIC faculty, staff and students or groups of people to store, manage, access and share files and folders of stuff over the Web.
A WebDisk is essentially a Web version of a flash/thumb drive, except that ACCC stores and backs them up at all times.
WebDrive is a little but powerful program that makes a WebDisk automatically look as if was another drive on your Windows or Macintosh system. You can configure WebDrive to mount as many WebDisks or WebDisk folders as you want when you start your computer.
WebDrive for Windows or Mac is available for $30/copy at the University Webstore.
- ITL support for student response systems (clickers) :: We have made considerable enhancements to our support for i>Clicker and TurningPoint. Blackboard Learn has been upgraded so students can more easily register their clickers using their UIC netids. The Blackboard integration also makes it easy for instructors to select and upload classroom clicker activity data into the Blackboard Learn gradebook.
The new i>Clicker2 remotes that support full numeric and alphanumeric functionality are sold at the UIC Bookstore for $46. A new/upgraded i>Clicker base station is needed to support the new i>Clicker2s. The new/upgraded base works fine with both, the original and the new i>Clicker2 remotes. Faculty members can swap their old i>Clicker bases for an upgraded base at the ITL. Please call the ITL for details.
- Narrating PowerPoint presentations for delivery over the Web with Adobe Presenter
Adobe Presenter makes it easy to narrate and compress PowerPoint presentations and lectures into interactive Flash-based multimedia files for effective delivery over the Web. Presenter installs as an add-on to PowerPoint for Windows, a pull-down menu) and is very easy to use.
Adobe Presenter for PowerPoint for Windows can be purchased from the University Webstore for $63 per license/download.
Last Updated: Wednesday, August 23, 2011 (EdG)