About this page

ITL Blog & News

After-Hours Instructional Technology Email Support for Students & Faculty:
  • for Blackboard Learn-specific questions or assistance, please email blackboard@uic.edu

  • for Blackboard Learn and any other instructional technology  inquiries and assistance, please email itl@uic.edu
...and/or drop by anytime 9am-5pm Mondays through Fridays at the ITL-East and Student Media Lab (East campus, Main Library, IDEA Commons) or ITL-West and Student Media Lab (West campus, first floor, Room BGRC 181)

ITL Blog & News
 aims to streamline communication on Teaching & Learning Technology support at UIC, the campus-wide Blackboard Learn service, and all services, resources and support of the ACCC Instructional Technology Lab for faculty, students and staff using technology for traditional face-to-face on-campus instruction, as well as online and blended learning, and other university business applications.       

New ITL & Student Media Lab Walk-in Hours:
  • ITL-East and SML-East at East campus
    Mondays through Fridays, 9am-5pm
    on the first floor of the Richard J. Daley Library, IDEA Commons, Room LIB 1-030
  • ITL-West and SML-West at West campus
    Mondays through Fridays, 9am-5pm
    on the first floor of the Benjamin Goldberg Research Center, Room BGRC 181 

What is new with Educational Technology at UIC this Fall 2011?
  • ITL and Student Media Lab Walk-in Hours - extended to 9-5pm everyday

    Faculty, students (and staff) can now simply drop in, call the ITL or jump on a Remote Assistance Internet session to get help on everything and anything the ITL and SML has  to offer anytime between 9am and 5pm on Mondays through Fridays, at both East and West Campus locations (without appointments).

    Next up: the ITL is in the final stages of making the necessary arrangements to offer after-hours email and telephone support to everyone at UIC.  Stay tuned for upcoming announcements this September.
      
  • Blackboard Mobile Learn apps for iPad, iPhone, iPod touch and all other smartphones and tablets running Android, Blackberry and HP/Palm webOS (on all carriers and Wi-Fi)

  • Web Browsers for Blackboard Learn support page and Browser Configuration Checker :: a support and frequently asked questions page that provides valuable help with the many browser-related problems instructors and students using Blackboard Learn may experience, caused by browser configurations, new browser installations, new personal computers and other browser-related software.

  • Blackboard Collaborate Web Conferencing (formerly known as Elluminate Live!) built-in right inside Blackboard Learn :: now, all instructors or TAs can easily create and use Web conferencing sessions for classes any time they want.

  • Lynda.com video tutorials :: almost 1,100 professional-quality self-pace tutorials available to all UIC students, faculty and staff on a multitude of computer and Internet software and technology . Login at http://go.uic.edu/lynda 

    Check out also Lynda.com mobile apps for iPad, iPhone, iPod touch and Android smartphones and tablets.

  • Blackboard Learn Essentials for Instructors Lynda.com tutorial :: a comprehensive 6.5 hour self-paced video tutorial with 15 chapters, over 90 how-to movies and a Table of Contents of links to jump around as needed.  Highly recommended.

    A Blackboard Learn Essentials for Students is expected to be released by Lynda.com in late August. 

  • Student Media Lab (SML) :: an ITL extension for students needing in-depth assistance with any aspect of using technology for classes.  

    The SML also lends out equipment to individual students :: laptops loaded with software (Microsoft Office, Adobe suites, Acrobat Pro, Camtasia Studio, SnagIt, Audacity, SoftChalk, WebDrive, etc), portable projectors, video cameras, Flip pocket cameras, tripods, headsets, portable high-capacity hard drives, iPads, etc.  Equipment is lend out for up to one week.

  • ITL Equipment for loan for faculty :: essentially, the same equipment and gadgets available for students to borrow at the SML (see above) is also available for individual faculty members.   

  • GoogleApps@uic :: UIC's own instance of Google Apps for Education, ratified by UIC Legal Counsel :: Gmail, Google Docs, Google Sites (like this ITL Blog Website), Google Calendar, and more.

  • Blackboard Instant Messenger (formerly known as Pronto) :: automatically aggregates everyone enrolled in a Blackboard Learn site.  Students, faculty and TAs can jump into ad hoc Blackboard IM to communicate via text-chat and voice. Faculty and TAs can use Blackboard IM to offer virtual office hours, audio student interview assignments or just stay in touch with the class.

  • UICast (Echo360) Lecture Capture :: not new, but expanded classroom deployment :: UICast is a class/lecture recording service available in over 20 general-purpose classrooms on the East campus, and at several classrooms run by Medicine, Pharmacy and Dentistry.

    Instructors teaching in these rooms can request that their lectures (or guest speaker presentations) be automatically recorded. Recordings are made available in four formats: an MP3 audio Podcast, a rich Web delivery format that includes video and audio of anything that transcribes at the podium (inc. computer interactions) along with thumbnails and other navigational controls, Enhanced Podcast and a generic MPEG-4 video/audio file.

    Typical recorded lectures are transcoded within four hours, with links to the multimedia automatically published on UIC Blackboard Learn sites and/or iTunesU.

  • WebDrive for UIC WebDisks :: WebDisks make it very easy for UIC faculty, staff and students or groups of people to store, manage, access and share files and folders of stuff over the Web. 

    A WebDisk is essentially a Web version of a flash/thumb drive, except that ACCC stores and backs them up at all times.

    WebDrive is a little but powerful program that makes a WebDisk automatically look as if was another drive on your Windows or Macintosh system. You can configure WebDrive to mount as many WebDisks or WebDisk folders as you want when you start your computer.

    WebDrive for Windows or Mac is available for $30/copy at the University Webstore

  • ITL support for student response systems (clickers) :: We have made considerable enhancements to our support for i>Clicker and TurningPoint. Blackboard Learn has been upgraded so students can more easily register their clickers using their UIC netids. The Blackboard integration also makes it easy for instructors to select and upload classroom clicker activity data into the Blackboard Learn gradebook.

    The new i>Clicker2 remotes that support full numeric and alphanumeric functionality are sold at the UIC Bookstore for $46.  A new/upgraded i>Clicker base station is needed to support the new i>Clicker2s.  The new/upgraded base works fine with both, the original and the new i>Clicker2 remotes. Faculty members can swap their old i>Clicker bases for an upgraded base at the ITL.  Please call the ITL for details.

  • Narrating PowerPoint presentations for delivery over the Web with Adobe Presenter

    Adobe Presenter makes it easy to narrate and compress PowerPoint presentations and lectures into interactive Flash-based multimedia files for effective delivery over the Web.  Presenter installs as an add-on to PowerPoint for Windows, a pull-down menu) and is very  easy to use.  

    Adobe Presenter for PowerPoint for Windows can be purchased from the University Webstore for $63 per license/download.

 Last Updated: Wednesday, August 23, 2011 (EdG)

Tips & Announcements

  • Uploading Scores from Testing Services' Scantron to the Blackboard Learn Grade Center Testing Services scans tens of thousands of student-marked answer sheets annually for instructors at UIC and provides them with a file or printed list of student scores. Instructors and ...
    Posted Oct 31, 2012, 2:30 PM by Michael Prais
  • Learn to design outstanding online or blended learning courses from Blackboard. Open Course:   Designing an Exemplary CourseSeptember 26- October 17 – 1 live session per weekExperience an Open Online Course, that is, a MOOC, a Massive Open Online Course.   Learn ...
    Posted Sep 14, 2012, 8:59 AM by Michael Prais
  • The ITLE Closes Early on Fridays August 17th and 24th The ITLE in the Daley Library closes at 3:00pm on Friday August 17th and on Friday August 24th as the IDEA Commons is closing at 3:00pm for carpet ...
    Posted Aug 10, 2012, 2:42 PM by Michael Prais
  • Respondus Test Bank Network   Creating online exams with publisher test banks doesn’t have to be slow and tedious: You can create assessments in minutes--not hours--with the Respondus Test Bank Network (http ...
    Posted Aug 9, 2012, 11:48 AM by Michael Prais
  • If you have not requested a Blackboard Learn site for your Fall 2012 course(s), It's time. Please go to http://accc.uic.edu/itl/blackboard/request_site.html to submit your requests. You will need the title, abbreviation (ABC123), and CRN(s) for your course, and ...
    Posted Jul 30, 2012, 9:57 AM by Michael Prais
  • Making the Virtual Classroom a Reality :: Monday 6/25 Scott Johnson, program coordinator for the UIUC Illinois Online Network’ Making the Virtual Classroom a Reality (MVCR) online learning faculty development program (available at no charge to UIC instructors) will ...
    Posted Jun 22, 2012, 2:50 PM by Edward Garay
  • Summer 2012 Blackboard 9.1 Ocho Introductions Join us for an overview of the new features available in Blackboard 9.1 Ocho.  The current schedule will be repeated every week starting on June 18th:ITL-East:  11 ...
    Posted Jun 12, 2012, 11:55 AM by Edward Campbell
  • Job Opportunities in Educational Technologies Blackboard System Administrators :: Instructional Technology Specialists :: Instructional Technology Teaching Assistantships. Short URL: http://bit.ly/itl-jobs  (1) Blackboard System Administrators -- job search currently in progress; search closes Thursday, May ...
    Posted May 30, 2012, 6:40 AM by Edward Garay
  • newBlackboard Learn "Ocho" sandbox system :: now available The Academic Computing and Communications Center is pleased to announce the availability of the new Blackboard Learn 9.1 SP8 "Ocho" sandbox system.Ocho is the latest and greatest Blackboard ...
    Posted May 16, 2012, 8:29 AM by Edward Garay
  • newBlackboard Learn "Ocho" Intro Sessions :: everyday at 11am The ACCC Instructional Technology Lab will be offering Intro sessions on the new Blackboard Learn 9.1 SP8 "Ocho" system, every day, starting Monday, May 14th from 11am-12pm in ...
    Posted May 16, 2012, 7:46 AM by Edward Garay
  • How to Get the Public URLs for Live and Recorded Session in Blackboard Collaborate There have been lots of questions about whether people outside of the University can participate in a Blackboard Collaborate web conference or can see and hear a recorded conference. Given ...
    Posted May 11, 2012, 8:41 AM by Michael Prais
  • Blackboard Learn Test :: Best Practices for Students There are a handful of things that can go wrong when taking online tests, especially, long online tests, lasting an hour or more.  Below, please find some recommendations to help ...
    Posted Apr 29, 2012, 9:35 AM by Edward Garay
  • Attention Firefox Users of Blackboard Learn Do not use Firefox 11 or later with Blackboard Learn. Use Firefox Version 10 ESR, Version 9 or whatever other  version of Firefox or any other Web browser that has ...
    Posted Apr 29, 2012, 2:49 PM by Edward Garay
  • ITL TechTalks (Web presentations) during Finals Week The ITL will be conducting two TechTalk Web presentations on Using New Educational Technology in the Fall, and a Tips & Tricks Q&A session on End-of-Semester Grading with ...
    Posted May 7, 2012, 9:24 AM by Edward Campbell
  • Everything Blackboard :: Tuesday, May 22nd, UIC East Campus Blackboard is coming back to campus, this time bringing along 200+ faculty members and educational technologists, to mount a full-day (free) conference on making good use of Blackboard-related ...
    Posted Apr 27, 2012, 7:07 AM by Edward Garay
  • Introducing ShareStream at UIC :: Easy Multimedia for Teaching & Learning Multimedia for Education... As easy as YouTube :: ShareStream is a new multimedia platform being introduced at UIC this April to make it extremely easy for instructors and students to upload ...
    Posted Apr 20, 2012, 9:13 AM by Edward Garay
  • Google Apps & Google+ Talks by Googlers - session materials The presentation materials and Google+ Hangouts onAir broadcast on-demand archives of the Google Apps and Google+ sessions, which took place at UIC on March 30th, 2012, are now available ...
    Posted Apr 16, 2012, 3:22 AM by Edward Garay
  • Blackboard Learn 9.1 "Ocho" Demo - Recordings Available Online recordings of the extensive Blackboard Learn 9.1 SP8 "Ocho" demo, given at UIC on April 4th are now available for on-demand playback for mobile and desktop viewing ...
    Posted Apr 16, 2012, 3:32 AM by Edward Garay
  • New Firefox 11 browser version causing problems with Blackboard Learn ACCC has confirmed that the recently released version of Firefox 11 is causing problems with Blackboard Learn. We are advising everyone at UIC to not use Firefox 11 with Blackboard ...
    Posted Apr 27, 2012, 6:57 AM by Edward Garay
  • New features coming to Lynda.com online video tutorials What would you like to learn today?The Lynda.com service (with over 1,300 online video tutorials on leading software, Web 2.0 systems, cloud-based services and technology ...
    Posted Apr 16, 2012, 3:55 AM by Edward Garay
  • Clickers 2012 conference in downtown Chicago This year, the Clickers Conference will be in downtown Chicago, on October 25-26 -- mark your calendars for attending and/or presenting at this valuable conference. The call for presentations ...
    Posted Mar 26, 2012, 11:27 AM by Edward Garay
  • Giving Outsiders Access to Elluminate Web Conferencing Sessions Blackboard Collaborate Web Conferencing (formerly known as Elluminate Live!) makes it so easy to create Web conferencing sessions to hold review sessions, virtual office hours, etc. within a Blackboard Learn ...
    Posted Apr 16, 2012, 3:34 AM by Edward Garay
  • Google visiting UIC for GoogleApps & Google+ talks The Academic Computing and Communications Center cordially invites students, faculty and staff to presentations on Google Apps in Higher Education and Google+, given by Google representatives visiting the campus today ...
    Posted Mar 30, 2012, 5:53 AM by Edward Garay
  • Demo of latest (cool) Blackboard Learn version Drop in for a demo for instructors of the latest Blackboard Learn version, which ACCC plans to install this Summer.Save the date: Wednesday, April 4th, from 10-11:30am ...
    Posted Apr 4, 2012, 2:05 AM by Edward Garay
  • Naming documents, etc. for Blackboard Learn Blackboard Learn, like most other Web-based systems, can be idiosyncratic in the way documents, folders, tests and groups are named. To avoid any problems, use the following naming conventions ...
    Posted Apr 16, 2012, 3:47 AM by Edward Garay
  • Class Photo Rosters in Blackboard Learn ACCC has added a very cool and useful tool to the UIC Blackboard Learn service :: class photo rosters.Class photo rosters are only available to the UIC instructors and teaching ...
    Posted Apr 16, 2012, 3:48 AM by Edward Garay
  • Google Event at UIC :: Tuesday 9/27 5-7:30pm Google is hosting a student outreach event on Tuesday, September 27th with a Resume & Interview Workshop and Lightning Tech Talks highlighting a few of Google's awesome projects. Google is ...
    Posted Aug 30, 2011, 9:12 PM by Edward Garay
  • ACCC Hands-on Workshops start Tuesday 9/6 Lynda.com video tutorials are great, but nothing beats face-to-face hands-on workshops on topics like GoogleApps@uic (Gmail, Google Docs, Sites & Calendar), Microsoft Excel, PowerPoint, SPSS, SAS ...
    Posted Aug 30, 2011, 12:34 AM by Edward Garay
  • Blackboard 9 Essential Training for Students at Lynda.com Lynda.com released today the much-anticipated Blackboard Learn Essentials for Students tutorial. The self-service video course is 1hr 16mins long, has six chapters and contains about 25 individual ...
    Posted Apr 16, 2012, 3:57 AM by Edward Garay
  • Check your Blackboard Learn site queued request here It is always strongly recommended to request Blackboard Learn sites one month before ahead of time.  Blackboard Learn sites requested late during August-September, January-February and June (our busiest ...
    Posted Aug 30, 2011, 12:20 AM by Edward Garay
  • Upcoming EdTech Conference Chicago - recommended The annual Slate conference, set for Thursday-Friday, October 13-14 in downtown Chicago is a great conference that focuses on Educational Technology -- highly recommended for faculty and instructional technology ...
    Posted Aug 22, 2011, 12:47 PM by Edward Garay
  • New ITL & SML Walk-in Hours :: 9am-5pm Monday - Friday ACCC is very pleased to announce that starting Monday, the ITL and the Student Media Lab Walk-in Hours will be 9am to 5pm, Monday through Friday, at East and ...
    Posted Apr 16, 2012, 3:50 AM by Edward Garay
  • Teaching with Technology Weekly WebTalks - Tuesdays at 3pm CDT A weekly series of Teaching & Learning with Technology presentations done by UIC faculty and ITL staff will be held every Tuesday at 3pm CDT throughout the Fall semester.  The sessions ...
    Posted Nov 22, 2011, 1:40 PM by Edward Campbell
  • Teaching with Technology Prep-up Sessions - Scheduled A handful of Teaching with Technology prep-up sessions designed for faculty and teaching staff prior to the beginning of the Fall semester are now scheduled. Four distinct sessions are ...
    Posted Aug 18, 2011, 5:24 AM by Edward Garay
  • Request your Fall 2011 Blackboard Learn course sites *today* If you have not done so already, please request your Blackboard Learn course sites for the Fall semester as soon as possible at www.accc.uic.edu/itl/blackboard/request ...
    Posted Aug 9, 2011, 6:47 PM by Edward Garay
  • New video tutorial: Blackboard 9 Essentials for Instructors Lynda.com recently released a comprehensive self-paced video tutorial entitled Blackboard Learn 9 Essential Training for Instructors with 14 chapters and almost 90 short how-to movies for instructors ...
    Posted Apr 16, 2012, 3:58 AM by Edward Garay
  • Elluminate Live! is now Blackboard Collaborate With the Summer sessions behind us, Elluminate Live! was upgraded to its latest version, now called Blackboard Collaborate 11 Web Conferencing.  Blackboard Collaborate has a modern and easier-to-use ...
    Posted Aug 9, 2011, 4:07 PM by Edward Garay
  • Blackboard Learn Intro Sessions - every day Blackboard Learn Intro and Refresher sessions have now been scheduled for faculty and teaching staff wishing to get an introduction or refresher (more in-depth) Blackboard Learn overview.  Sessions are ...
    Posted Aug 9, 2011, 7:04 PM by Edward Garay
  • Blackboard Mobile Learn apps now work everywhere All Blackboard Mobile Learn apps now work on UIC Wireless, on all cell phone carriers, on any Wi-Fi network and regardless of how your smartphone or tablet is connected ...
    Posted Apr 16, 2012, 3:36 AM by Edward Garay
  • get your (free) Blackboard Mobile Learn app today The latest version of Blackboard Mobile Learn was installed during the Winter Break.  Check it out and download the latest Blackboard Mobile Learn apps for your iPad, Android, iPhone, iPod ...
    Posted Jan 27, 2011, 6:06 AM by Edward Garay
  • Best Blackboard Blogs & Journals to use Blackboard Learn 9 has two blogs and journals.  We recommend that UIC faculty and teaching staff use the Blackboard 9 built-in blogs and journals (instead of the Campus Pack ...
    Posted Apr 16, 2012, 3:44 AM by Edward Garay
  • Extended ITL and SML Walk-in Hours The ITL labs and the Student Multimedia Labs (SML) will have extended Walk-in Hours from 9am-5pm Monday through Thursday, at the East and West campus locations, throughout the ...
    Posted Jan 9, 2011, 6:31 AM by Edward Garay
  • Giving Students Access to Spring 2011 Blackboard Sites Judging by the recent flurry of emails sent to the ITL, it seems as though a good number of instructors would like to give students access to their Blackboard course ...
    Posted Jan 4, 2011, 5:09 AM by Edward Garay
  • "UIC Blackboard" -- 2nd most Googled term in Chicago in 2010 According to Google Zeitgeist (Google's year-long usage/statistics by region) released recently, "UIC Blackboard" was the second most searched term in the Greater Chicago Metropolitan Area in 2010 ...
    Posted Apr 16, 2012, 3:53 AM by Edward Garay
  • SafeAssignment Best Practices The SafeAssignment plagiarism detection service (run and hosted by the Blackboard company) supports the following file formats:Microsoft Word documents i.e. files with .doc and .docx file name extensions ...
    Posted Apr 16, 2012, 3:52 AM by Edward Garay
  • Blackboard Tuesday 12/21 upgrade - cancelled The announced Tuesday 12/21 Blackboard service downtime associated with  applying several bug fixes was cancelled.  Blackboard has been working very well since November and we don't want to ...
    Posted Dec 28, 2010, 3:55 PM by Edward Garay
  • ACCC ITL Walk-in Hours - Extended: December 6-14 The ACCC Instructional Technology Lab (ITL) Walk-in Hours will be extended to 9am-5pm (without appointments) Monday through Friday of Finals Week, and on Monday and Tuesday, December 13 ...
    Posted Dec 3, 2010, 1:53 PM by Edward Garay
  • "Not Implemented" error message pop-ups - Blackboard bug A handful of faculty members and teaching staff are getting these "Not Implemented" error message pop-up windows on certain Blackboard sites, which is caused by a Blackboard system bug ...
    Posted Nov 16, 2010, 1:29 PM by Edward Garay
  • Requesting Blackboard Course Sites for Spring 2011 Instructors are asked to request Blackboard course sites for Spring 2011 by filling out the Blackboard Site Request Web form.As usual, please include the Spring semester Course Reference Numbers ...
    Posted Nov 1, 2010, 4:01 PM by Edward Garay
  • Reducing the need to reset student Blackboard test attempts :: making tests resumable There are a number of things that can interrupt and cause students to get kicked out of taking a Blackboard test: the Blackboard server could experience a system hiccup, the ...
    Posted Apr 16, 2012, 3:51 AM by Edward Garay
  • Blackboard performance improvements made on Thursday, October 28 in the evening The Blackboard service is noticeably better/faster since yesterday (Thursday 10/28) early evening, when an unrelated network service that was found to be significantly affecting Blackboard, was shut down ...
    Posted Oct 30, 2010, 12:12 AM by Edward Garay
Showing posts 1 - 51 of 51. View more »