The Office of Technology does not provide specific WiFi setup instructions for every mobile device and manufacturer. Refer to the User Manual for your device or contact your manufacturer for assistance with navigating through your device's WiFi setup menus.
If your device does not automatically configure itself, use the information below to manually configure it according to your manufacturer’s Wi-Fi setup instructions.
*Security Type WPA2 Enterprise with AES is the recommended configuration. However, older devices may be only capable of WPA Enterprise with TKIP. Updating the device software (also called firmware) on older devices may allow WPA2 connectivity. Consult your device manufacturer’s User Manual for instructions on how to update your device software.
**You will probably see many VeriSign Certificates listed on your device. Try selecting each one one-at-a-time until you find the correct VeriSign Certificate that works. Unfortunately the correct name for the VeriSign Certificate is different among device models and manufacturers.
VeriSign Certificates are automatically installed on devices from the manufacturer. UCM recommends updating the software on your before connecting them to the UCM Wi-Fi network. That way you are certain to have the most current VeriSign Certificate installed on your device. Consult your device manufacturer’s User Manual for instructions on how to update your software.
A Note about Antenna: Some mobile devices have a weaker Wi-Fi antenna than others; therefore your device might not be able to connect to a distant Wi-Fi signal even though you may be connected with your laptop computer.