Information for New Students

User ID's and Passwords

New Students at UCM have three identifiers for UCM's computer/network resources:

MyCentral User ID (700#)
Example: 700123456

Network User Name (or User ID) 
Example: mxh12340

Google User Name
Example: mxh12340@ucmo.edu


MyCentral
The MyCentral user ID and password are used to login to the MyCentral portal. Use MyCentral to enroll in classes, pay bills, and check grades.

How Do I find My User ID?
You should have received your MyCentral user ID via an email from the Technology Support Center (tsc@ucmo.edu). Your MyCentral user ID is your student ID number, AKA your 700#. If you do not know your MyCentral user ID, you can look it up with our retrieval tool.

How Do I Find the Password?
Via an email from the Technology Support Center, you should have received a link to retrieve a temporary MyCentral password. Upon first-time login to MyCentral, you will be asked to enter a new password. Follow the change form and answer the password recovery questions. If you have not answered these questions, or cannot remember the answers, you will need to contact the Technology Support Center in WDE 0800, at 660.543.4357.

How Can I Change My Password?
MyCentral passwords can be changed in MyCentral, in one of two ways:
1. Login with your current MyCentral user ID and password, go to "My account" and follow the instructions under "Change my password" or
2. Go to the "Forgot Password?" link on the MyCentral login page and correctly answer the security questions.
If neither of these options work, you'll need to contact the Technology Support Center for a password reset.


Network
The Network ID and password are used to login to campus computers, access network data storage, access the Blackboard course management system and access campus WiFi.

How Do I find My User ID?
After you log in to MyCentral, go to the "Network Password Change" tab. There, you will find your Network ID displayed in the center of the screen.

How Do I Find the Password?
At the "network Password Change" tab on MyCentral, you will have an opportunity to input a new network password. You don't have to know your network password in order to submit a new one. Please note, it can take up to an hour for a new password to take effect across all UCM systems.

How Can I Change My Password?
You may change your network password at any time by logging in to MyCentral, clicking on the tab labeled "Network Password Change", and following the instructions located there. Note: If you are a new student, you will need to wait 24 hours after enrolling before creating this password.


Google
The Google username and password are used to login to Google Apps @ UCM, accessing email, calendar, Google drive, and other services available within the Google Suite. This account is considered your official email address, and university-related information and announcements will be posted to this account. You are responsible for information sent to your UCM email account. Access your email account at mail.ucmo.edu or gmail.com

How Do I find My User ID?
Your Google User ID is the same as your network user name with @ucmo.edu added to the end.

How Do I Find the Password?
Your initial password is set to the last six digits of your social security number and the first five characters of your last name. You can also see information regarding your Google user name and password at the "Network Password Change" tab within MyCentral. If you need additional assistance, contact the Technology Support Center.

How Can I change my Password?
After you initially login to Google, you will immediately be asked to create a new password. If, after you change your Google password, you forget that password, please contact the Technology Support Center.


Campus/Network Resources

Access
When you use a computer connected to the university's network, you will need to use your Network ID and password to logon. When logged on, you'll have access to the Internet, student email and Blackboard.

Open Computer Labs
UCM has open computer labs and departmental labs that have workstations directly connected to the campus computer network.  These labs are located in the Harmon Computer Commons, JCK Library; 
the HCBPS lab in Ward Edwards; and Union Print Stop in the Elliott Student Union behind the Information Desk.

Departmental Labs
Departmental labs contain more specialized software and have fewer open hours than open labs. Check with your academic department or your instructors about department computer labs.

Connectivity
All campus buildings and residence halls are equipped for wired and wireless network connectivity. A PC or Mac connected to the network (wired or wireless) will allow you to access university technology resources.

Residence Hall Network Guidelines
Operating System Requirements: In order to preserve the integrity and security of UCM's network, Windows XP is no longer allowed on the UCM network.

Wireless
Wireless technology is available in the residence halls. The use of personally-owned wireless routers or any other wireless access points is no longer permitted. 

Routers
Routers in the residence halls are not permitted. The recommended solution for rooms containing more than one computer is to use a splitter. Splitters allow two computers in a room to use the data port at the same time and can be purchased at the Union bookstore. 

File sharing, P2P, and printer sharing
File sharing, P2P, and printer sharing across the residential network is highly discouraged.  See the section above regarding Policy, Procedure and Copyright.

Recreational Equipment
UCM will not provide support for non academic or recreational equipment such as XBox, PlayStations, and Nintendo gaming devices or Roku streaming devices. Residents must contact the manufacturer for assistance. 

Wireless Access
Wireless connectivity is available in all buildings on the UCM campus. To connect via wireless, you will need:
Your university network ID and password
A computer/device that is wireless ready
WPA2 enabled on your wireless device

For complete instructions/documentation of UCM's wireless environment, visit WiFi Available.

Personal Routers
With the availability of university-provided wireless in the residence halls, the use of personally-owned wireless routers or any other wireless access points is no longer permitted. To ensure the efficiency and effectiveness of the university wireless in the residence halls, only wireless access points/routers that are installed and operated by the Office of Technology will be allowed. 

Wired Access
Wired connectivity is also available in residential buildings on the UCM campus. To connect via the data port in your room, you will need to register your computer. Instructions for registering your computer are available at the Technology Support Center or by visiting here.


Security

To keep your campus network resources safe:
  • Never share your password with anyone, and never type it into any part of an email message. The Technology Support Center/Office of Technology will never request your personal information via email. Any emails requesting this information should be reported as SPAM in Google and deleted.
  • Choose secure passwords. If someone is attempting to crack your password, they will attempt commonly known information such as your room number, birth date or telephone number. Create a secure password using a mix of numbers, letters and punctuation.
  • Change your passwords regularly.
  • Do not record your passwords where they can be found. Also set up the security questions in case you forget your MyCentral password.
  • Watch for signs of misuse such as emails you did not create or unexplained logins.
  • If you suspect that someone has your password, change it immediately and notify the Technology Support Center at 660-543-4357.

Email
  • We will never ask you for any of your passwords via email. We recommend that you never send personal information via an email.
  • Email addresses can be easily forged so be skeptical of emails that have strange messages like "change your password to xxxx" and "make money fast." Do not forward any chain letters or warnings of viruses other than to the Technology Support Center.
  • Do not reply to a spam email.
  • Report problems as quickly as possible. The sooner a problem is detected the better chance there is to stop it from affecting others.
  • Acceptable Use/Procedures and Guidelines
  • When you read UCM's Acceptable Use Guidelines for computing resources, you will find that rules for general conduct outlined in student, staff and faculty handbooks apply to use of computer facilities. Any use of UCM's computer facilities for activities that are illegal or commercial is expressly forbidden. You may not use the network in a manner that negatively impacts other users, such as excessive bandwidth usage, spamming, spreading malicious programs, etc. Fora a complete list, visit the AUP.

Online Social Network Safety Tips
An online social network is a site that allows people to search for and view personal information about others. Features include picture posting, posting of identifiable demographic information, physical location disclosure, blogging, file sharing, social calendar ability and the ability to write and receive comments from others. There are risks associate with online communities.

Information Disclosure
Everything a user posts online is optional. Information such as home address, school address, cell phone number, class schedule, email address, IM screen name, birthday and more can be used to positively identify a user.  A positive identification may lead to personal harm.  The information posted may affect other individuals. a roommate or family member may unintentionally become affected by a user's posted information.

Personal Control
Once the user posts information, all control over personal information is diminished or lost completely. As soon as a user enters information into the system, anyone can view that information.  The user should understand and edit the privacy settings associated with his or her personal profile.  Users should be aware of who can view his or her profile. Prospective employers, family members, staff members and professors may one day view the profile.

Communication with Others
Users should exercise caution when communicating with others via online communities. Chatting, messaging and commenting on other user profiles can offer a false sense of closeness.

User Intent
Not all online community members log on with the same intentions. While many users log on to take advantage of the positive aspects of online networks, some users aim to use the posted information in a negative manner.

Authenticity
Authenticity of users is not confirmed. Online users do not have to disclose any truthful information. Users may not use their true identity when communicating and posting information.

The following websites contain information regarding online safety: isafe.org or wiredsafety.org.




Policy/Procedure

For a complete review of UCM's policies and procedures pertaining to technology use, visit our OT Policy Page.

Copyright/DMCA
The Digital Millennium Copyright Act (DMCA) extends federal copyright law to protect works from unauthorized electronic reproduction or distribution. The DMCA covers music, movies, software and text--anything that is copyright-protected.  Copyright holders have taken unauthorized users to court, exacting substantial monetary penalties. This includes students at universities.


Here are a few ways you could be violating copyright law:
  • Passing on to others an email you receive with copyrighted materials enclosed. If in doubt, don't forward it.
  • Making an MP3 copy of a song and making it available on the Internet (via file-sharing network) for others to download.
  • Joining a file-sharing network to download unauthorized copies of any copyrighted material from the computers of other network members.
  • Transferring copyrighted material using an instant messaging service. Making copies of music you have downloaded using your computer's CD writer.
  • Avoid being served with a copyright violation. Review the information, including UCM's procedures for dealing with claims of copyright violations, located at http://www.ucmo.edu/ot/policy/.

Peer to Peer Networking
The main purpose of peer to peer (P2P) is to allow a group of users with the same networking program installed to access files on each other's hard drive, with either party being able to initiate the transaction. File sharing applications allow your computer to connect to a P2P network. Once connected, you are able to download and share files with other users on the network. P2P networking has been around for many years, but file sharing applications have made it easy to trade files with people around the world. Some applications let you choose NOT to be a file-sharing server, but others, such as Gnutella, don't. If you simply install the software and don't take the time to read any documentation, you may not even realize your computer is a server. If you have installed a file-sharing application on your computer and used it to copy a few files, then your computer may be delivering those files on demand to people anywhere on the Internet.

File-sharing applications can generate so much network traffic that they adversely affect network performance for users who share the same local network. Having your computer act as a server can burden UCM networks if your server is popular and does excessive, high-volume transfers of files. The primary cause is people off campus downloading files, chiefly from residence hall computers, mostly using peer to peer file-sharing applications like KaZaA or Morpheus.


How does Peer to Peer Networking work?
Shares are created and music is downloaded to those shares then sent out to others. The files available on P2P networks (music, movies, software, etc.) are stored on the hard drives of each user's personal computer. When you download a file from this type of network, you connect directly to the computer of another user on that network. When others download a file you are sharing, they connect directly to your computer to obtain it.  In many cases, violators claim to be unaware that they were distributing (as opposed to downloading, which can also be illegal) copyrighted works across the UCM network. This is due to the design of file-sharing programs.

What are the repercussions for using Peer to Peer Networking?
When you install file-sharing applications, you may get more than you bargained for. Many install smaller applications known as spyware and adware without your knowledge. These applications can monitor your web surfing habits or pop-up advertisements on your screen.  Other users may gain access to files on your hard drive that you did not intend to share, or send you files infected with a virus. If someone does send you a virus and your computer becomes infected, it could be used to attack other computers on the network.

Some people believe that if they just share files with friends or others and don't charge for the files or otherwise make any money from file-sharing that the law doesn't apply. THIS WIDESPREAD BELIEF IS NOT TRUE - SHARING COPYRIGHTED MATERIAL WITHOUT THE COPYRIGHT HOLDER'S PERMISSION IS A VIOLATION OF INTERNATIONAL LAW, U.S. FEDERAL LAW, MISSOURI STATE LAW, AND UNIVERSITY GUIDELINES. More information is available on the Office of Technology web page - http://www.ucmo.edu/ot/policy/



Using MyCentral

MyCentral will be especially helpful to you as a student at UCM. You can access your class schedule, account information, important campus and personal announcements, as well as links to your student email and Blackboard. You will log in using your student ID and password.

Student Home Tab
This is the default tab. When you log in this will be the first tab shown.  A few of the features on this tab are:
  • Campus Announcements - you will find announcements of interest to the campus listed here, i.e. school closings.
  • Personal Announcements - you will find announcements of interest to specific groups you are a part of listed here, i.e. freshman or accounting majors.
  • My Class Schedule - your class schedule for the current semester will be shown. You can select a different term from the drop down box.
  • Academic Profile - you will find information suck as your major, college and adviser here.
  • Holds - you will find information regarding any holds you might have on your student account.
  • Course Evaluations - you will need to complete course evaluations at the end of each semester.

Student Services Tab
A few of the features on this tab are:
  • UCM Registration - you can add/drop classes, look up classes to add and order textbooks.
  • Student Grades - select the appropriate term to view grades from that semester.
  • My Account - a quick view of your account information. Click any of the terms (links) to view specific financial information.
  • UCM Links - quick links to the sites you use most such as email and Blackboard. Student IDs and Passwords .


Getting Help

The Technology Support Center is the central hub for your computer needs. Support services provided at the TSC include password resets, WiFi help, anti-virus support and general troubleshooting of technical problems.

Walk-in support
7 a.m.-7 p.m. Monday-Friday

Weekend support
Available by appointment.

Phone support
24/7


Ward Edwards, 0800

660-543-4357   tsc@ucmo.edu