NOTE: This example will use an email test account on our Google Calendar system. It is firstname.lastname@example.org. The user name for the test account is the text listed to the left of the “@” sign in the email address, or “charger.gtest”. Do also note that your user ID and password must be entered in “lowercase” as they are “case sensitive”.
If you are not confident in what your login credentials are, it is recommended that you try signing onto either ChargerNet or Angel to test them.
If you cannot seem to get your password to work for you, contact the OIT Help Desk or call us at 824-3333 for additional assistance.
Also note, you must be able to connect to the Internet via your 3G or wireless connection before you will be able to successfully complete the following steps. To confirm your device is connected to the Internet, open the Safari web browser on your device and try to “surf the web”. If you can reach sites such as Google and others, you are connected. If you can’t access Google or other sites, resolve this with your vendor (if you are using 3G) or visit the OIT Help Desk (if you are using the campus wireless) for more assistance.
Since you may have valuable data stored on your iPhone or iPod Touch, we highly recommend that you back-up your device (via Apple iTunes) before attempting to perform any of the following steps.
Note: If for some reason your settings don’t verify, simply repeat the steps as prompted and you should eventually verify your account.
To view the results, simply press the Home button on your iPhone/iPod Touch and navigate to the Calendar application and you should see your calendar information displayed. In my example, I have a bonfire listed on my Calendar for October 23, 2009 from 4:00 pm to 5:00 pm.
I have just entered an item on my agenda using the PC interface to my calendar, but don’t see it listed on my iPhone/iPod Touch device. Have I done something wrong?
If you successfully verified your account (as in Step Nine) the problem may be:
Is it possible for me to add other calendars to my device as well?
Sure, this is one of the big advantages of using CalDAV. Under the Exchange client (which you may remember was displayed in Step Four of this document) you can only have one calendar at any given time. Under CalDAV, you can have several. To help you know one from another, they are color coded, which makes it easy to differentiate the individual calendars. To add additional calendars to your device simply add another CalDAV calendar following the steps listed above.
Do note that you will need to know the login credentials for any calendar account you wish to add to your device.
If I made a change to an agenda item on my device, will it be reflected on the Google Calendar I normally view on my PC?
Sure. This is a really cool feature of the CalDAV sync utility you have just configured. You are actually using a feature called “over the air sync”. This technology used to be very expensive to implement and its reliability was “good” at best. With the improvements in Internet technologies and Google’s wonderful CalDAV utility, the service is now available at “little to no cost” and is quite dependable.
What should I do if I lose my iPhone or iPod Touch device?
I would recommend that you contact your service provider immediately if you are using an iPhone device, as most providers can often disable your device before someone else could use it.
If you have an iPod Touch device, contact the Google Migration Facilitator and the OIT Help Desk desk immediately. They won’t be able to help you locate your device, but they will help you reset your account password to ensure someone else does not use it.