Business Plan & Annual Reports
 
 
Business Plan
 

In 2012-13 Citizens Advice Trafford supported over 5,794 people through a range of services and projects.



In 2011-12 Citizens Advice Trafford supported over 5531 people through a range of services. 


Citizens Advice Trafford-Annual Report 2010-11

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In 2010-11 Citizens Advice Trafford helped 6022 people through the 
range of our services which represents an increase of 14% on 2009-10. 
The service saw an increase in the number of people seeking advice on 
topics such as housing, employment, welfare benefits, relationship and 
family matters.
 
Campaigns concentrated on proposed changes to legal aid and DWP medical reports to establish eligibility for particular benefits.
 
 

Citizens Advice Trafford - Annual Report 2009 - 2010

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In 2009-10 we saw 5270 clients and dealt with 7574 new enquiries.
This was a 27% increase in the number of client enquiries compared to
2008-09.

Our specialist advisers supported 472 households, dealing with over
7.68 million in debt.  2009-10 saw the launch of Trafford Advice Partnership increasing the number of locations where we provide advice.

Thanks to our dedicated team of volunteers 20,000 hours of time was contributed equating to a financial value of £300,000 help and assistance to the community of Trafford.