Alex Timchenko
1327 W North Shore Ave, 2N ♦ Chicago, Illinois 60626 ♦ (312) 502-5821 ♦ alex@timchenko.com
SUMMARY OF QUALIFICATIONS
• Versatile professional with a strong background in sales, customer service and management.
• Possesses strategic planning, marketing and new business development expertise.
• Multi-lingual individual with the proven ability to develop and lead high caliber teams to achieve goals and
drive revenue.
CAREER HIGHLIGHTS
LEADERSHIP/MANAGEMENT
• Coordinated and managed a team of up to 4 Hermitage Hotel account executives, constantly monitoring
their performance and offering guidance for improvement.
• Built, led and motivated a top-performing sales team for Hamilton House; efforts led to 20% sales increase
over previous year.
• Facilitated training for new employees of Labor Ready.
SALES
• Awarded for producing top sales in the state for Labor Ready and ranking top 30 in the nation out of 1,200
peers; increased new accounts from $40,000 to $150,000 within three months and secured an average of
two new accounts every day.
• Performed in the top three out of 7 Account Executives in the area for the Hermitage Hotel by attaining
130% of personal quota to play a key role in hotel improvement from 60% of quota to at least 125%.
• Achieved highest sales in district as Account Executive with Bank of America; attained a 95% closing rate
and delivered four to five times the monthly quota.
• Utilized an effective marketing strategy based on Todd Duncan’s sales training program.
CUSTOMER SERVICE
• Contacted top 25 accounts on a daily basis for Labor Ready, which directly contributed to increase in net
profit from $16,000 per week to between $40,000 and $50,000 weekly.
• Maintained a high customer satisfaction rating at Hermitage Hotel fueled by effective follow-up and
relationship-building.
• Establish and maintain strong customer relations by accurately analyzing requirements, consistently
delivering results and rapidly resolving issues.
PROFESSIONAL WORK HISTORY
RESIDENCE INN BY MARRIOTT – Chicago, Illinois 2006 – Present
Corporate Recruiter/Outside Sales Manager
BANK OF AMERICA – Nashville, Tennessee 2002 – 2006
Sales Account Executive
HERMITAGE HOTEL – Nashville, Tennessee 1998 – 2002
Senior Sales Account Executive
LABOR READY – Nashville, Tennessee 1997 – 1998
Branch Manager
HAMILTON HOUSE – Nashville, Tennessee 1994 – 1997
General Manager
EDUCATION
MOSCOW STATE TECHNOLOGICAL UNIVERSITY – Moscow, Russia 1992
Master of Arts, Economics
Bachelor of Arts, Business
English as a Second Language Certification – Vanderbilt University, 1994