Kokatat Service

System X is a fully trained and authorised Kokatat service provider.
You can read a review of our service here.
We recommend your suit is serviced every 2 years.

Your suit will pick up pin holes during normal use. This can be from undergrowth, sharp rocks, fibreglass etc. 
A single pin hole if submerged can "wet out" a whole panel of the drysuit in a short time. Our pressure test will reveal all pin holes and then its a simple matter of repairing them.

We will contact you as soon as we receive your suit and we won't ask for payment until your repair is complete. Chargeable repairs will be authorised with you first.

NB - Please ensure suits are washed "Inside Out" before returning to System X!
Washing Instructions
We can't pressure test suits that have seriously perished gaskets without first replacing the gaskets!

Please complete and enclose a SERVICE FORM with your Kokatat garment.
Ensure all zips are done up and be careful not to fold them when packing!

Repairs are usually turned around in 14 days depending on the amount of work required.
Return shipping Mainland UK and EU is £6/€6, remote Islands and Highlands shipping is £12/€12. 
Outside the EU (Norway, Switzerland) shipping is €30. 
If returning from Norway please declare "Investigative Pressure Test £50 GBP" to allow easy transit through customs. Please note that customs may charge you tax and duty on the value of the repairs when we return your order. We usually ship with UPS.

Shipping address -
System X
8 Fishponds Estate
Fishponds Rd
RG41 2QJ. UK
Tel +44  (0) 1189 773 709

 Pressure Testing for holes  
Pressure Test and Patch Suit£39.99 €54.99
Pressure Test and Patch Jacket or Trousers£19.99 €27.99
 Gasket Replacement
Neck gasket£29.99 €41.99
Wrist gasket (each)£14.99 €20.99
 Neck gasket Heavy Duty Large size only £34.99  €43.99
Wrist gasket (each) Heavy Duty Large size only £17.49€24.49
 Retrofit Suspenders£49.99  €69.99
 Socks (pair) (+2 weeks delivery time) £79.99  €109.99
 Relief Zip Replacement £49.99  €69.99
Main Zip Replacement£149.99 €206.99

 303 Aerospace Protectant 10oz / 296ml Trigger Spray £12.99 €17.99
 Beeswax Metal Zip Lube £1.49 €1.99
 McNett MaxWax Plastic Zipper Lube £6.99 €9.99