Kokatat Service

System X is a fully trained and authorised Kokatat service provider.
You can read a review of our service here.
We recommend your suit is serviced every 2 years.

Your suit will pick up pin holes during normal use. This can be from undergrowth, sharp rocks, fibreglass etc. 
A single pin hole if submerged can "wet out" a whole panel of the drysuit in a short time. Our pressure test will reveal all pin holes and then its a simple matter of repairing them.

We will contact you as soon as we receive your suit and we won't ask for payment until your repair is complete. Chargeable repairs will be authorised with you first.

NB - Please ensure suits are washed "Inside Out" before returning to System X!
Washing Instructions
We can't pressure test suits that have seriously perished gaskets without first replacing the gaskets!

Please complete and enclose a SERVICE FORM with your Kokatat garment.
Ensure all zips are done up and be careful not to fold them when packing!

Repairs are usually turned around in 7-14 days depending on the amount of work required.
Return shipping Mainland UK and EU is £6/€6, we usually ship with UPS.
Outside the EU (Norway, Switzerland) shipping is €30. Islands and Highlands shipping is £12.
If returning from Norway please declare "Investigative Pressure Test £50 GBP" to allow easy transit through customs. 

Shipping address -
System X
8 Fishponds Estate
Fishponds Rd
Wokingham
RG41 2QJ. UK
Tel +44  (0) 1189 773 709

 SERVICE CHARGES  £RRP  €RRP
 Pressure Testing for holes  
Pressure Test and Patch Suit£39.99 €54.99
Pressure Test and Patch Jacket or Trousers£19.99 €27.99
 Gasket Replacement
Neck gasket£29.99 €41.99
Wrist gasket (each)£14.99 €20.99
 Neck gasket Heavy Duty Large size only £34.99  €43.99
Wrist gasket (each) Heavy Duty Large size only £17.49€24.49
 Other  
 Retrofit Suspenders£49.99  €69.99
 Socks (pair) (+2 weeks delivery time) £79.99  €109.99
 Relief Zip Replacement £49.99  €69.99
Main Zip Replacement£149.99 €206.99

 MAINTENANCE PRODUCTS £RRP €RRP
 303 Aerospace Protectant 10oz / 296ml Trigger Spray £12.99 €17.99
 Beeswax Metal Zip Lube £1.49 €1.99
 McNett MaxWax Plastic Zipper Lube £6.99 €9.99

Please note we are unable to pressure test T2 (2 Layer) Tropos products or products without a Latex neck gasket, we can however still patch and repair these items.

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