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Child Protection

Child Protection Helpline

As of 30 October 2016, there will be one phone number for staff and the general public to contact FACS to make a report about a child or young person at risk of significant harm (ROSH). Previously, there was an alternate phone number for mandatory reporters to use when making a ROSH report, however, this number is being decommissioned by FACS.
The new phone number is 132 111 and will be operational 24 hours / 7 days per week.
Staff can also make an e-report for non-imminent risk of significant harm via