Susan N. Labin is a consultant with over 20 years of experience in research and evaluation to inform policy and programs. She has worked collaboratively with a variety of stakeholders including private businesses, labor unions, senior-level federal managers, and community-based organizations. At the national level her specialty is developing and synthesizing existing data to inform policy. At the local level her focus is working collaboratively with programs to build their evaluation capacity and improve their programs and outcomes. Dr. Labin has worked in multi-cultural settings both domestically and internationally. She is currently working on a synthesis of the evaluation capacity-building literature. Dr. Labin brings in other associates as needed and is committed to a positive team approach.

Consultant Services:
  •     Working collaboratively at all levels and phases
  •     Translating and synthesizing research for program and policy use
  •     Defining needs
  •     Identifying and describing effective practices to inform program development and results
  •     Developing and using logic models and comprehensive planning and evaluation models
  •     Conducting process evaluation to improve services and programs
  •     Identifying and developing reliable and valid measures
  •     Developing appropriate evaluation design
  •     Integrating qualitative and quantitative data
  •     Measuring outcomes for knowledge development, program improvement, and policy development  

Methodological and Substantive Expertise: Dr. Labin has designed and implemented longitudinal, experimental and quasi-experimental designs, including time series. She has developed measures used in national evaluation surveys. Dr. Labin has demonstrated her versatility and ability to apply her collaborative and methodological skills across a range of substantive areas including work-place policy; traffic safety;  health; youth and family; alcohol and drugs; education; and community service and development.

She has used various visual models for planning, evaluation, legislative analysis, organizational change, and knowledge development. Dr. Labin has created visual evaluation models with elements from widely used logic models in evaluation and incorporated principles of the Harvard-developed Balanced Scorecard. She has used these models to demonstrate the strategic and financial benefits for companies, communities, and government--the business case--of workplace practices that also improve the outcomes of health and well-being for employees and their families.

Managerial and Reporting Expertise: Dr. Labin has designed, managed, and implemented multi-million dollar national, as well as local project studies. She has conducted over 30 presentations at professional conferences such as the American Evaluation Association, American Public Health Association, and American Sociological Association; co-authored numerous published reports; authored numerous internal government agency reports; and published multiple articles and chapters. Her most recent publication is "Research Synthesis: Toward Broad-Based Evidence" in Fundamental Issues in Evaluation (2008).

Organizational and Academic Background: Dr. Labin was previously the Director of Evaluation at the Washington, D.C. office of Temple University's Institute for Survey Research. She has worked a number of years in the federal government in both the legislative and executive branches including at the Program Evaluation and Methodology Division of the U.S. Government Accountability Office, the U.S. Department of Health and Human Services, and the Office of Evaluation in the Corporation for National and Community Service. Dr. Labin graduated with honors from the University of California with a B.A. in history. In her graduate studies, she was a National Institute of Mental Health Evaluation Fellow and a National Institute of Health grantee. She holds an M.A. and Ph.D. in sociology from the University of Southern California.