Click on the link to left for Aspen Family Portal to access the system using the private name and password that were communicated with your household. Important: your Follett Aspen account contains confidential school records about your child. For the security of your child's data, protect your login information as you would any other important online account.
The form that we had previously posted for submitting questions to the FAQ has been removed. Almost every question submitted was that first question below. If you need your username and password to access the system, please contact the front office of your child's school. Thank you!
My child is a new student. How can I get an account?
How do I sign into my account in the Follett Aspen Family Portal?
How do I access my child's report card?
How do I make sure my contact information is up-to-date with the school?
How can I update the email addresses and phone numbers that the school has on record?
On the first page when you sign in there is an area labeled Tasks. If you click Initiate, it will open up a window that allows you to choose Update My Contact Information. The magnifier icon lets you select which child to edit. You can advance through a series of windows to update or correct information for both the student and the any contacts on record. When you click the Finish button it submits all the changes you have made to the front office of your child's school. Do not panic if you do not see the changes right away; the front office administrative assistants need to look over the submitted information before making the changes "live" in the system.
My email address is up-to-date, but I am not receiving emails from the school.
Many email providers flag bulk emails as junk, and it is worth checking your spam/junk mail folder to see if missing emails are found there. In particular, AOL identifies emails from Follett Aspen as junk mail. If you have an AOL email account, we strongly encourage you to obtain a non-AOL account that you could put on record to receive school communications.
Where can I go for additional help?