Contact Us


If you want to get help immediately (for example, to solve an AV issue interrupting a class or meeting):
  1. The Best Way: chat with on Google Talk (instructions) or click the "Chat" link in the word bubble above when it says "Available"
  2. The Second-Best Way: click on "Report an Issue" in the menu to the left.
  3. The Third-Best Way: call the Media Services office at 540-665-4551.
  4. The Fourth-Best Way: send an email to
For all other communications, please use the forms in the menu to the left, chat with us, or email us at  For individual staff members, click here.

Media Services offices are located in the Media Center on the third floor of the Alson H. Smith, Jr. Library, which is on the main campus of Shenandoah University at 1460 University Drive, Winchester, VA 22601 (Google Map).

General Email Inquiries:
Office Phone: 540-665-4551