NYU Stern's transition to Google continues as we take the next exciting step: migrating your calendars and email to Google's platforms. Some of the benefits include:

  • Immediate and substantial increase in email quota (7.5+ GB)
  • Better support for mobile devices
  • Less spam in your inbox
  • Better e-mail search capabilities

Please read the Google Migration Expectations Guide to learn what you can expect from the migration process and what will change when using Gmail@Stern and Google Calendar. To review how Gmail@Stern compares to the old Connect System click here.

The FAQs below answer questions to specific Stern client concerns and uses. Please complete the Gmail@Stern & Calendar Migration Checklist before the day of migration.
       Email and Calendar Migration FAQs

Will my Stern email address change?

No. E-mail addresses will remain the same as they are now. Stern members will sign-on to Gmail@Stern via SternLinks. In SternLinks you will see a Gmail@Stern link.

What if I already have a gmail account?

If you are a Stern user with one or more personal, public Gmail accounts and mailboxes, those will stay completely separate from your Stern E-mail account and mailbox that is powered by Google.

What are some of the issues I can expect with the email migration?

Please read our Expectations Guide to learn about everything you should expect and need to know prior to the migration. All your email will be imported from you Connect account with three exceptions:
  • Any single message over 25MB
  • Messages in your Trash folder
  • Messages in your Junk folder
You may not have any single messages over 25 MB. To determine if you do, or if you want to know how to keep them, see our how-to guide. The guide provides instructions on how to save those messages locally (on your computer), or how to migrate them manually. If, for whatever reason, you wish to keep the items in your Trash folder, we suggest copying them to your computer and storing them locally (instructions on how to do this are the same as how to save your 25 MB+ messages; see the same how-to guide). If you must have them in your email, we suggest you create a new folder in your Inbox and move the messages there. What kind of issues should I expect migrating my Calendar from Connect@Stern to Google?

There are a few known issues that all users will face during the migration process. Calendar events that you do not "own," i.e. ones you are "invited" to but did not enter on your calendar yourself, transfer over inconsistently (some events will migrate, others may not). We have found that recurring events i.e. meetings set to refresh on your calendar automatically (such as weekly meetings), do not migrate. You will have to re-enter these appointments after your migration to Gmail@Stern. 

We encourage our users to check on their calendars soon after they migrate to re-enter any missing appointments. We apologize for the inconvenience this problem may cause, and encourage Stern users who rely heavily on recurring appointments or invited appointments to keep a hard copy of their calendar to check against. Watch short videos on how to manage your Google Calendar.

Which Stern services will be migrated to Google?

Your email account, contacts and calendar will be migrated to Google.

What happens on the day of Migration?

On the day of migration members of the Stern community will receive several emails regarding the migration progress. Shortly after migration begins, you will have access to your Gmail@Stern and the ability to send and receive email. We will inform you via email once migration is fully completed; at that time you may change and apply personal settings for your new account.

Where will I access my email after Migration?

You will still be able access your email via Sternlinks. Simply sign-on to SternLinks, and click on the Gmail@Stern link under the Single Sign-On or Collaborate sections. You can also use Sternlinks to access your Google Calendar, Google Docs and Google Sites.


Why can't I log in to my Stern google account from www.google.com or www.gmail.com?

Stern has a special education domain within Google and has Single Sign On enabled. You need to access your Stern Google accounts through Sternlinks.

Is NotifySync supported by Gmail@Stern?

NotifySync is not supported because it is no longer necessary; Google has its own platform for syncing with your BlackBerry. 

What are "Web Clips" and how do I control them?

Web Clips are located in a bar above your Inbox. They show you news headlines and blog posts based on your subscriptions and interests. You can control their content or hide them via your Settings. 

How is Gmail@Stern different from Connect@Stern?

The noteworthy change in how you interact with Gmail@Stern is the detail in how you organize your messages.The two main differences are: Labels and Conversations. Where Connect supported folders and "nested" folders (folders within folders), Google supports a labeling system instead. This sounds like a major change, but for all intents and purposes, it provides you with the same level of organization and ease of retrieving information. Watch short videos on Gmail features such as conversation threads, labels, filters and more.
  • Labels will help you stay organized. Labels work like folders, but they give you more flexibility because you can apply more than one label to each email.
  • Conversations Rather than listing each message reply as a new message in your Inbox, Gmail groups a message and its replies in a conversation, which is only listed once.

Watch short videos on Gmail features such as conversation threads, labels, filters and more.

What happens to the folders I made in Connect?

Gmail uses labeling systems instead of folders or “nested” folders. Your folders will turned into labels once you are migrated to Gmail. Watch short videos on Gmail features such as conversation threads, labels, filters and more.  

Will Stern IT still support email thick clients like Thunderbird or Outlook?

Stern IT will continue to support both Thunderbird and Outlook, however we encourage you to try the web interface, Gmail@Stern. If you would like to continue to use a desktop program like Thunderbird or Outlook, you will need to update the program with the new settings. Similarly, if you use a mobile phone to access your Stern email, you will need to update this device as well. More information on how to change these settings can be found here.

What privacy protections exist? How secure is it?

We know that privacy is an important concern for members of the University community. Stern E-mail, powered by Google, will provide strong security and privacy protections -- including a level of privacy stronger than the public Gmail offering.

NYU's contractual work with Google was informed by a model contract and RFP, developed by representatives from the Common Solutions Group, a higher education IT membership group, and NACUA, the National Association of College and University Attorneys. Participants included: IT staff and lawyers from University of Virginia, Duke University, Cornell, and Indiana University, and IT staff from NYU and Penn State. The resulting model contract and RFP are now being managed by EDUCAUSE.

Ownership of Data

Google does not own NYU community e-mail or data. Your data will be kept as long as you want, and can be deleted whenever you ask

Google complies with applicable US privacy law, and the Google Apps Terms of Service specifically details NYU's obligations and compliance with FERPA (Family Educational Rights and Privacy Act) regulations. In addition, Google is registered with the US-EU Safe Harbor agreement, which helps ensure that NYU's data protection compliance meets European Union standards for educational institutions.
Privacy of Data in Google Apps for Education

In order to provide essential core features for Stern and NYU Email, Google will run fully automated scanning and indexing processes to offering improved spam filtering, virus detection, and email search, just as the University itself currently does for these same purposes. No human will read your e-mail. The details of NYU's agreement are consistent with this FAQ (http://www.google.com/support/a/bin/answer.py?hl=en&answer=107810) on the Google website.

The standard NYU policy of no ads will apply to its entire Google Apps for Education environment.

Privacy and Security of Google Apps for Education, Administration

Google has provided assurance that its policies regarding data center access and server access are appropriate and consistent with how NYU controls access to servers and data centers.

Internet Cookies and Advertising

Google's search engine (outside of Google Apps for Education) uses cookies for a variety of purposes including advertising and session management. Clients can set up their browsers so as to reduce the use of cookies - either through browser set-up or through third party security plug-ins. For Google, clients can also opt out of certain advertising cookie capture and use.

I am not able to access Gmail in my corporate office, why?

 From the Early adopters we have heard about Gmail being blocked by some companies. Unfortunately, there is little we can do about this. Often this is due to explicit company policy. Our advice to Stern users is to try to access email using a smart phone or a personal wifi device. In addition, you can also set your Gmail@Stern account to forward email to your work address.

Where can I find more information on the NYU Google Migration?

You can read more on the NYU Google Migration here.


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